How To

Support Overview / How To

How To

1867 results
  • Which products are supported by the JBL QuantumENGINE software?
    JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE
  • Which speakers are compatible with Go + Play Mini?
    Harman Kardon speakers that have the Wireless Dual Sound feature (stated on package) are compatible with the Go + Play Mini.
  • Which speaker stand can I use with my HKTS speaker system?
    HTFS 3 will match these speakers sets: HKTS 20, HKTS 30, HKTS 60, HKTS 65 and HKTS 200. HTFS 2 will match these speakers sets: HKTS 9, HKTS 16 and HKS 4 satellite speakers.
  • Which type of AKG microphone comes with the 208P?
    It is a model made for vocal use.
  • Which wifi standard do the BDS 280S and BDS 580S support?
    BDS 280S and 580S support 802.11b, g and n. (2.4GHz ISM Band, Europe 13 Channels).
  • Why am I not able to see the OSD on my TV using Zone 2/HDMI Output 2?
    OSD is not available on HDMI Output 2
  • Why am I unable hear test pink noise output from the processor?
    If you are unable to get test noise output per channel from the SDP75, the Clock Source is likely set to "External". Changing the Clock Source to "Internal" should prove to fix the issue.
  • Why are my headphones shown as “speakers” on Windows?
    The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.
  • Why are my headphones shown as “speakers” on Windows?

    The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

  • Why can't I hear audio from my headphones?

    Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 400 Game, right-click, and select "Set as Default Device".  Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly. Check the JBL Quantum 400 Game device and make sure it is not muted or turned all the way down.

  • Why can't I hear game or music audio?
    Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 910 Wireless Game, right-click, and select "Set as Default Device".  Check your headset's game audio chat balance dial and ensure that the balance is correct. Check the JBL Quantum 910 Wireless Game device and make sure it is not muted or turned all the way down.
  • Why can't I hear game or music audio?
    Make sure the volume is turned up and that the correct device has been selected in the system sound settings. Check the computer volume levels and make sure it is not muted or turned all the way down.
< 1 ... 149 150 151 152 153 ... 156 >

Can’t find what you’re looking for?

Call Us

Call Us

Talk to a product expert
Call Us now at: (877) 871-6755

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

Chat with Us

Chat with Us

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

message

Text Us

Text with a support agent via SMS at:
628-333-7807

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)