How To
How To
-
ENCHANT 1100
Software Update Release Notes
------------------------------------------------------------------------
Version: 24.50.65.90.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App
What’s New
- Increase EQ to 7 bands
- Improved software performance
Was this helpful? Thank you for your feedback! -
ENCHANT 900
Software Update Release Notes
------------------------------------------------------------------------
Version: 24.50.65.90.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App
What’s New
- Increase EQ to 7 bands
- Improved software performance
Was this helpful? Thank you for your feedback! -
ENCHANT SPEAKER
Software Update Release Notes
------------------------------------------------------------------------
Version: 24.50.65.65.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App
What’s New
- Add Auracast support using HK One App
- Increase EQ to 7 bands
- Improved software performance
Was this helpful? Thank you for your feedback! -
ENCHANT SUB
Software Update Release Notes
------------------------------------------------------------------------
Version: 24.51.11.75.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App
What’s New
- Improved software performance
Was this helpful? Thank you for your feedback! -
Here is how to add music to the Dive Headphones: 1. Place the MP3 music files that you want to transfer to the Dive headphones on your computer, where you can find them again. The sequence is not important, they will be played in alphanumerical sequence. If you want to have a special sequence to your tracks, you can add a number as the first file name. 2. Connect the Dive to your computer with the USB cable. Please use the cable that came with the headphones, since other USB cables may be wired for charging only, and may not work. 3. Your Dive will now pop up in your explorer folder overview as a new drive. Total capacity is about 991 MB. 4. Now you simply drag-and-drop the MP3 files from their location onto the Dive, or you mark the files, copy them and paste them onto the Dive. Do not use folders of any kind, and do not try to place other file types on the Dive's memory. MP3 files with a resolution of 320 kbits/second is maximum quality possible. Please note that the owner's manual contains an error about random play, stating that MP3 play will always be done in random sequence. Unfortunately, this is an error. All replay of MP3 files from the internal memory is alphanumerical, NOT random. As mentioned above, you can add a number to the track title, and the tracks will be played in numerical order, until no more numbers are present, after which replay is in alphabetical order.Was this helpful? Thank you for your feedback!
-
ENDURANCE PEAK 3
Software Update Release Notes
------------------------------------------------------------------------
Version: 4.7.0
Release Date: November 29, 2023
Release Media: OTA (over the air) Automatic Update through JBL Headphone App
What’s New
- Update BT name to "JBL Endurance Peak 3"
Was this helpful? Thank you for your feedback! -
The Endurance headphones do not support Apt X or AAC audio codecs.Was this helpful? Thank you for your feedback!
-
Fully charge the earbuds along with the charging case before the first use. The charging case is for charging the earbuds only. LED behaviors: 1 LED- 25% 2 LED-25%-50% 3 LED-50%-75% 4 LED-75%-99% NO LED-100% Fully Charged You can keep the earbuds in standby mode for up to 3 hours without having to return them to the case. beyond this point the earbuds must be returned to the case for charging. You should receive up to 4 hours of playback with additional 24 hours of backup power from the charging case.Was this helpful? Thank you for your feedback!
-
If connecting for the first time, the headphone will enter pairing mode automatically after it is powered on. To turn the headphones on, simply spread apart the RIGHT power hook from the cord. You will see solid red LED and then it will flash blue as it begins to search for a device to connect to. The Endurance headphone should pop up on your discoverable devices within a few seconds and you should be connected! If you wish to turn off the headphones, remove them from your ear and allow the RIGHT power hook and cord to close together. This is magnetized, so they should close together with ease.Was this helpful? Thank you for your feedback!
-
To answer call, press the "L" on the JBL logo on the RIGHT ear for 1 second. To hang up, press the "L" for 1 second. To ignore the call, press and hold the "L" for 2-3 seconds.Was this helpful? Thank you for your feedback!
-
To pair to a different device, double tap and hold your finger on the JBL logo for 5 seconds until you see the LED light flash blue. Make sure that the device you are trying to connect to is in range and in pairing mode. You should see the Endurance headphone pop up on your discoverable devices within a few seconds and the flashing LED light should now be a solid blue.Was this helpful? Thank you for your feedback!
-
To pause/play press the "L" on the JBL logo located on the RIGHT ear for 1 second. If you want to skip the track forward, press the "L" on the JBL logo on the RIGHT ear hook for 2 seconds. To skip tracks backward, press the "L" on the JBL logo on the RIGHT ear hook for 3-4 seconds.Was this helpful? Thank you for your feedback!
Can’t find what you’re looking for?
Call Us
Talk to a product expert
Call Us now at:
(877) 871-6755
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Chat with Us
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Text Us
Text with a support agent via SMS at:
628-333-7807
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)