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How to connect your headphones to the Google Assistant for Android devices

If not pre-installed on your Android device, visit your App store to download the ‘Google Assistant’ App.

After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.
Step 1

Follow the steps to connect and pair “JBL XXXX-LE” (depends on your model) with your devices.
Once set up is complete, you will see the below screen:
Step 2

PLEASE NOTE: In order to verbally interact with your Google Assistant via the headphone you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under: Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.

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How to connect your headphones to the Google Assistant for iOS devices

Visit your App store to download the ‘Google Assistant’ App.

After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.
Step 1

Follow the steps to connect and pair “JBL XXXX-LE” with the Google Assistant App, the name will depend on your model.
Once set up is complete, you will see the below screen:
Step 2

PLEASE NOTE: To verbally interact with your Google Assistant via the headphone, you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.

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How to control the Light shows

To control the Light show on your JBL Partybox device, simply press the dedicated "Light show" button located under the Bluetooth icon. There are 3 different light shows available when toggling through them, select your favorite one and have a blast. There is no app developed to control or modify these settings, all settings have to be done on the Partybox device.

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How to create a Bluetooth connection with your mobile device
Bluetooth Pairing
1. Press the button on the Partybox to start the pairing process.
2. Grab your device.
3. Go to settings --> Bluetooth --> Enable Bluetooth -->
4. Find the Partybox speaker you want to establish a Bluetooth connection to.
1. You now have a successful connection and can stream your favorite music.
  1. NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
  2. To stop Bluetooth broadcasting then insert a USB device.
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How to create and add Presets?
In our latest update for Citation, we added a couple of new features.
We are going to talk about our new programmable preset feature.

With this feature, you can add a voice command such as "Turn off the lights in the Bedroom" or "Play my playlist Rock road classic" without using your voice.
Once you have recorded the action, you will see an icon on your Citation display. Tap on this specific recorded command, and the Citation will do all the magic for you!

Enough of what it can do, let us create a preset:
1. Scroll down on your Citation Display to you see "Voice presets."
2. Press on the + sign.
3. Say your command: Play Radio FM
  1. Do not use "Hey or OK, Google at this point."
4. Press the "V" icon after the command is finished.
5. Select an icon.
6. Your Preset is now ready, tap it to give it a try.
To delete any presets.
- Press and hold down the preset.
- A menu will appear, hit the "TRASHCAN" icon.
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How to create a Stereo pair
If you have two of the same model Google Assistant speakers, you can create a stereo speaker system.
How to create a stereo pair...
1. Open the Google Home app
2. Find the speaker you want to setup in stereo pair
3. Find the speaker/room
4. Tap on Settings
5. Go to Sound Settings
6. Find the Speaker pair
7. You are now entering the setup page Tap
8. Find your speaker under the Pair with list and tap.
9. Move the speaker to be Left or Right side and press
  1. You can tap on Play sound to identify which speaker it is.
10. Find a name for your Stereo pair
11. It takes a minute to complete the setup.
12. When the configuration is done it will say Ready
13. Press Done
You have now completed the setup and created a Stereo pair sound experience.

NOTE 1: This is only possible with two of the same speakers. If they are not identical (Example: Citation 100 & Citation One), setting up a stereo pair will not be an option.

NOTE 2: It is possible to make a stereo pair of a Mk1 with a Mk2. Setup as normal.
Airplay from the Mk2 will not be available.

NOTE 3: It is only possible to use Chromecast and Bluetooth in stereo, Airplay will be mono (and should be grouped in iOS Airplay menu.
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How to do the surround speaker calibration?
There are two steps in the calibration
1. Place the surround speakers beside your seating position and press the CALIBR button on the remote control. Follow the instruction to start the 1st calibration
2. After the 1st calibration done, place the surround speakers in your desired location and press CALIBR on the remote control to start the 2nd calibration
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How to Factory Reset JBL Clip 3

In Power On mode, press and hold 'Volume+' together with 'Play/Pause' for more than 2 seconds. The speaker will power off and is now reset.

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How to factory reset JBL Link

Press and hold the Microphone Mute button for >13 seconds

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How to Factory Reset True Wireless Stereo Earbuds

Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off).
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.

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How to Factory Reset True Wireless Stereo Headphones

Place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.

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How to find the MAC address
NOTE: Apple IOS users are not able to find their MAC address in Google Home app due to privacy policies in the USA and European market.
We advise setting up your device on a less secure network. Log into the router and retrieve the MAC address for your device then add it to your preferred network.
Instructions below are for Android only
1. Open your Google Home app
2. Enable Bluetooth on your device.
3. Enable Location service on your Android device.
  1. Remember to "Allow" Google Home to view your location while using the app (You are asked during setup of the Google Home app).
  2. In case you denied access go to Settings Apps Google Home Permissions Allow to view Location.
4. When you at selecting the Wi-Fi network from the list of available networks, before tapping on your network you need to get the MAC address.
  1. Tap the located top right corner.
  2. In the pop-up menu press "Show MAC address" Write down the MAC Address.
You can now add the MAC address to your local Wireless router or system if your configuration requires this before installing the device on your network.
Finding the MAC address after speaker is installed
1. Open your Google Home app .
2. Tap on to view your home.
3. Find your room .
4. In the top right corner tap Settings icon .
5. Scroll down to the bottom of the screen. You will see some system information and the MAC address as well.
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