How To
How To
1867 results
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To use Chromecast, you must continue the setup in the Google Home app first.
Configuring the speaker only with Apple WAC will not enable the Chromecast feature.
For this to happen, you must sign-in with your Google account.
You can quickly try out the Chromecast feature, and if you do not like it, reset your Citation or LINK speaker, and redo the configuration part on your Apple device.Was this helpful? Thank you for your feedback! -
There is a known problem using Bilibili audio over AirPlay on iOS 16. Until the issue is fixed, please try using Bluetooth instead.
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Please try turning Bluetooth off on your phone and trying again, and make sure Location services are enabled for the Google Home app. If this does not work, certain phones are not compatible with the Google Home setup process, including the Vivo X21A, Vivo NEX S, and Vivo X9. Please use a different device for setup.Was this helpful? Thank you for your feedback!
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Use the Google Voice Assistant button on your Citation soundbar remote control when using these inputs HDMI, AUX or Optical. When you press this button, the current volume level will temporarily decrease and the Google Voice Assistant will begin listening for your command. The reason you need to use the remote control is that Google Assistant does not support Multi-channel audio from your source device (TV, BlueRay Player or TV-BOX) and therefore the mic is automatically muted unless the Google Voice Assistant button is pressed. Google Voice Assistant is always listening when streaming music over Wi-Fi or Bluetooth.Was this helpful? Thank you for your feedback!
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The built-in YouTube app is able to stream up to 1080P content. Video with higher resolution is not available.Was this helpful? Thank you for your feedback!
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We designed the USB folder data to show the latest modified folder and it is a design preference. It is not possible to change this setting.Was this helpful? Thank you for your feedback!
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No, if a software update is required, then it would need to be send in for service. Please contact our helpdesk for further help.Was this helpful? Thank you for your feedback!
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The TV turns on with the soundbar. This is caused by CEC commands from your TV via the HDMI port. Please disable these functions on your TV, to use the soundbar while TV is off.Was this helpful? Thank you for your feedback!
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If you are having problems playing music after setting up a new speaker (no matter what connection is used, Ethernet, Wi-Fi), please restart the Harman Kardon Controller app after the speaker setup is complete.Was this helpful? Thank you for your feedback!
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It sounds like you are living in a country where Google Assistant has not yet been officially released. When Google releases the Google Assistant to more countries, the Everest GA headphones will open up for this feature. It may require a software update for this to happen. For now, you can use them as normal Bluetooth headphones and wait for the release to use the Google Assistant feature.Was this helpful? Thank you for your feedback!
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Please check Google Assistant or Amazon Alexa are installed on your device. Try to repeat the setup process. Also, switching the headphones off and on once or twice may solve the problem.
Please note that these services can only be activated from the earphone's buttons when the headphones are connected via Bluetooth. Buttons on a cabled remote cannot be used for this purpose.Was this helpful? Thank you for your feedback! -
Please check that Google Assistant or Amazon Alexa are installed on your device.
Try to repeat the setup process.
Also, switching the headphones off and on once or twice may solve the problem.Was this helpful? Thank you for your feedback!
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