How To

Support Overview / How To

How To

1869 results

Sort

Page size

Endurance Series Headphones: Charging

Fully charge the earbuds along with the charging case before the first use. The charging case is for charging the earbuds only. LED behaviors: 1 LED- 25% 2 LED-25%-50% 3 LED-50%-75% 4 LED-75%-99% NO LED-100% Fully Charged You can keep the earbuds in standby mode for up to 3 hours without having to return them to the case. beyond this point the earbuds must be returned to the case for charging. You should receive up to 4 hours of playback with additional 24 hours of backup power from the charging case.

Was this helpful? Thank you for your feedback!
Endurance Series Headphones: Apt X

The Endurance headphones do not support Apt X or AAC audio codecs.

Was this helpful? Thank you for your feedback!
ENDURANCE PEAK 3: Software Update Release Notes
ENDURANCE PEAK 3
Software Update Release Notes
------------------------------------------------------------------------
Version: 4.7.0
Release Date: November 29, 2023
Release Media: OTA (over the air) Automatic Update through JBL Headphone App

What’s New
1. Update BT name to "JBL Endurance Peak 3"
Was this helpful? Thank you for your feedback!
Endurance Dive Headphones: MP3 Information. How to add music, play function.

Here is how to add music to the Dive Headphones: 1. Place the MP3 music files that you want to transfer to the Dive headphones on your computer, where you can find them again. The sequence is not important, they will be played in alphanumerical sequence. If you want to have a special sequence to your tracks, you can add a number as the first file name. 2. Connect the Dive to your computer with the USB cable. Please use the cable that came with the headphones, since other USB cables may be wired for charging only, and may not work. 3. Your Dive will now pop up in your explorer folder overview as a new drive. Total capacity is about 991 MB. 4. Now you simply drag-and-drop the MP3 files from their location onto the Dive, or you mark the files, copy them and paste them onto the Dive. Do not use folders of any kind, and do not try to place other file types on the Dive's memory. MP3 files with a resolution of 320 kbits/second is maximum quality possible. Please note that the owner's manual contains an error about random play, stating that MP3 play will always be done in random sequence. Unfortunately, this is an error. All replay of MP3 files from the internal memory is alphanumerical, NOT random. As mentioned above, you can add a number to the track title, and the tracks will be played in numerical order, until no more numbers are present, after which replay is in alphabetical order.

Was this helpful? Thank you for your feedback!
ENCHANT SUB: Software Update Release Notes
ENCHANT SUB
Software Update Release Notes
------------------------------------------------------------------------
Version: 24.51.11.75.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App

What’s New
1. Improved software performance
Was this helpful? Thank you for your feedback!
ENCHANT SPEAKER: Software Update Release Notes
ENCHANT SPEAKER
Software Update Release Notes
------------------------------------------------------------------------
Version: 24.50.65.65.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App

What’s New
1. Add Auracast support using HK One App
2. Increase EQ to 7 bands
3. Improved software performance
Was this helpful? Thank you for your feedback!
ENCHANT 900: Software Update Release Notes
ENCHANT 900

Software Update Release Notes

------------------------------------------------------------------------

Version: 24.50.65.90.00

Release Date: January 20th, 2025

Release Media: OTA (over the air) Automatic Update through HK One App

What’s New
1. Increase EQ to 7 bands
2. Improved software performance
Was this helpful? Thank you for your feedback!
ENCHANT 1100: Software Update Release Notes
ENCHANT 1100
Software Update Release Notes
------------------------------------------------------------------------
Version: 24.50.65.90.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App

What’s New
1. Increase EQ to 7 bands
2. Improved software performance
Was this helpful? Thank you for your feedback!
Enabling or disabling Demo mode.
Demo mode
1. Press the Play and Boost button at the same time for 5 seconds.
2. Depending on what state your JBL Partybox is in, either you enter Demo mode or disabling it.
  1. NOTE: In Demo mode, you cannot use the JBL Partybox as most features and buttons are not working.
Was this helpful? Thank you for your feedback!
Enabling Alexa to control my SmartThings device
The SmartThings app works with Alexa and can be used to control compatible products such as light bulbs, on/off switches, dimmer switches, thermostats, locks, and Scenes configured with the SmartThings app. To use your speaker to control these smart devices, follow these steps:
1. Go to the speaker's page in the SmartThings app.
2. Select Menu (3 dots on the top right corner).
3. Select "Settings".
4. Select "SmartThings with Alexa".
5. Tap "Allow" to let Alexa to access all your compatible home devices.
6. Select "Link".
7. Tap "Done".
Was this helpful? Thank you for your feedback!
Ear Pad Cleaning Information

The ear pads can be removed and washed.
To remove the ear pads, rotate them anti-clockwise to unlock (see image below).

The ear pads must be hand washed only, do not machine wash - the water temperature used should be in the range specified below. Then wait for the ear pads to fully dry.

Once fully dry, align the holes on the inside of the ear pads (highlighted with orange circles in the image below) with the clips on the headphones (located where the red arrows are pointing in the image below), now rotate the ear pad clockwise to lock the ear pads to the headphones again.

Was this helpful? Thank you for your feedback!
E55BT Headphones: Track Information

To skip the tracks forward, you press and hold the volume up button for 3 seconds. To skip tracks backward, press and hold the volume down button for 3 seconds.

Was this helpful? Thank you for your feedback!