How To

Support Overview / How To

How To

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  • Does the Harman/Kardon SB20 have any input sources?
    The Harman/Kardon SB20 is an easy connectable soundbar for your TV. It only has outputs for TV connection, and we advise to connect all other HDMI sources to your TV instead.
  • Does the Flip 4 fit into the Flip 3 carrying case?
    No, the Flip 3 carrying case is too small. At the moment, no carrying case is available for Flip 4. We suggest that you check out manufacturers that specialize in this kind of accessory.
  • Does the Flip 3 SE support JBL Connect / JBL Connect+?
    No, the Flip 3 Stealth Edition does not support JBL Connect or Connect+. The Stealth edition can not be paired with other JBL devices.
  • Does the first model of Esquire fit in this case?
    No this case is only made to fit Esquire 2
  • Does the Everest 110 feature volume control?
    Yes, the Everest 110 features volume control that is compatible with most smart devices. The volume control is located on the inline microphone.
  • Does the E55BT Quincy Edition headphone comes with a carrying case?
    Yes, the E55BT Quincy Edition headphones feature a carrying case.
  • Does the E15 headphone feature volume control?
    Unfortunately, the E15 features the one button microphone that does not feature volume control. You have track control, pause/play and phone capabilities.
  • Does the Citation speaker record all my conversations?
    No, the Citation speaker does not store any conversations, it listens only for a few seconds and then deletes the file. Only when using "OK, Google" or "Hey, Google" will it start recording your question in order for Google Assistant to fulfill your request. You can always delete all your recordings via "My activity" settings under your Google Account.
  • Does the Citation MultiBeam 1100 have voice assistant?
    The product does not have a built-in voice assistant. However, the product works with other voice-enabled products supporting Google Voice Assistant or Amazon Alexa.
  • Does the Bluetooth cable for AKG N5005 support AAC and aptX?
    Yes, both the AAC and the aptX codecs are supported. aptX HD and aptX Low Latency are not supported. Please note that N5005 is an in-ear headphone capable of extremely high audio reproduction quality. Wireless transmission cannot deliver the quality that a first-class analog, cabled signal can. The best possible quality is available with the balanced 4-pole 2.5 mm jack, connected directly to a highest-quality headphone amplifier that supports this connection, fed by the highest quality source.
  • Does the Aura Studio 2 support social mode?
    Yes, The Harman Kardon Aura Studio supports Social mode. With this feature, you can connect up to 3 mobile devices simultaneously by Bluetooth. The last device to start playback will take over.
  • Does the Aura Studio 2 support Siri or Google Now?
    Yes, When connected by Bluetooth from an iOS or Android device, pressing and holding the Bluetooth button for more than 2 seconds on the Aura Studio 2, the Voice Command will open ( iOS > Siri, Android > Google Now )
  • Does the Aura Studio 2 support Harman Dual Sound?
    Yes, The Harman Kardon Aura Studio 2 supports Harman Dual Sound. With this feature, you can connect 2 Dual Sound enabled speakers with eachother.
  • Does the audio cable on the N60NC Wireless feature volume control?
    No. The audio cable features a one button microphone which allows you to pause/play, change tracks and answer/hang up phone calls. It does not give you the ability to control the volume.
  • Does the audio cable on the Everest 750NC feature volume control?
    No the audio cable included with the Everest series headphones has a one-button remote control with microphone. It does not have volume buttons. It can perform pause/play, and gives you the ability to answer and hang up phone calls. However, you can control the volume when the headphones are connected to a source device with Bluetooth, using the buttons on the ear cup.
  • Does the audio cable on the Everest 310/710 feature volume control?
    No the audio cable included with the Everest series headphones is a one button microphone that features pause/play, track control and gives you the ability to answer and hang up phone calls. You are able to control the volume when the headphones are connected through bluetooth.
  • Does the Arena series requires a specific receiver for best performance?
    You can use Arena speakers for any receiver of your choice! We can of course recommend you to look at our receivers at Harmankardon.com.
  • Does the App work with all of the Everest headphones?
    The app works with the Everest Elite models only.
  • Does the amplifer have a balance control?
    It does not have any balance control
  • Does the ADAPT output stereo to an external audio system?
    Yes, the ADAPT outputs stereo audio via the line-level, 3.5mm stereo mini-jack output.
  • Does splashproof mean, that I can place the speaker in my bathroom?
    Splash proof does not mean the speaker is suitable for bathroom placement, but it does provide protection against sudden exposure.
  • Does SB 250 Support AptX Codec?
    No, SBC Codec and AAC Codec are supported.
  • Does PureVoice work with music?
    PureVoice is designed to work with audio on the HDMI input. It is not active for Wi-Fi music or Bluetooth sources.
     
  • Does Noise Cancellation work when listening via cable on the ELITE headphones?
    Yes for both ELITE 300 and 700. And of course both can be used without any music at all for noise cancellation purposes only.
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