How To

CITATION BAR

Software Update Release Notes

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Version:  94384

Release Date: June 24, 2024

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Security improvements
2. Performance improvements

CITATION AMP

Software Update Release Notes

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Version:  94384

Release Date: June 3, 2024

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Fixed security issue

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Version:  94326

Release Date: May 6, 2024

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Upgrade to Google SDK 1.56
2. Allow "Mono Full Range Out" as a Subwoofer crossover setting
3. Bug fixes
4. Performance improvements

CITATION ADAPT

Software Update Release Notes

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Version:  94369

Release Date: June 24, 2024

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Security improvements
2. Performance improvements

CITATION 300 & CITATION 500
Software Update Release Notes
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Version:  94384 
Release Date:  June 3, 2024
Release Media:  OTA (over the air) Automatic Update

What’s New

1. Fixed security issue

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Version:  93641 / MCU: 0.2124.2
Release Date:  August 22, 2022
Release Media:  OTA (over the air) Automatic Update

What’s New

1. Fixed a grouping issue with other Chromecast built-in speakers
2. Resolves the issues with the "Google Home" app when used with an Android device.
3. Other bug fixes and improvements

100W, 65W and 30W InfinityLAB chargers can fast charge USB-C equipped laptops.
The 100W charger supports laptops that require output power no more than 100W.
The 65W charger supports laptops that require output power no more than 65W.
The 30W charger supports laptop that require output power no more than 30W.

We suggest picking one way to charge your phone, so either charge your phone through wireless charging or wired charging. You cannot charge one device using both options at the same time.
 

USB-A output doesn’t support PD fast charging. To enjoy PD fast charging and with your device support, please use USB-C output (if your InfinityLab device has a USB-C output).
 

It will take about 4 hours to fully charge the InfinityLab ClearCall speakerphone using a charger that supports 5V 2A.

You will need to dry the charging port completely before plugging in power for charging.
 

To charge the headphones, place inside charging case. While charging, both LEFT and RIGHT ear bud will display a sold red light. Once the headphones are fully charged. The red light will turn OFF. When the charging case is fully charged, the white LED's will light up accordingly. Battery life can last for 10-hours per charge. You may recharge your earphones for another 40-hours playtime with the charging case. It takes 2 hours to fully charge the charing case.  

Our InfinityLab power bank should work with most cases in the market, and it depends on the design of the protected case/cover.
However, if your case’s bottom surface is thicker than 3mm, it may impact your wireless charging experience, and we recommend taking off the protected case/cover for the best charging experience.

If your phone case/cover has a metal plate on the back, it will not charge your device since it is a security feature of the FOD (Foreign object detection).  This means our Infinity Lab Qi-certified power bank can detect if a foreign object, such as metal, is on its surface. If that happens, the wireless charger either stops charging or does not start charging at all.
 

The InfinityLAB charger will not damage your device while charging.

The InfinityLAB charger will deliver the power your device needs during charging, and the InfinityLAB charger features auto protection against overheating, overcurrent, and overvoltage.

InstantGo 10,000 with a built-in USB-C cable and InstantGo 10,000 Wireless should be able to charge your laptop.
However, it may not apply to laptops that require output power of more than 30W.

Please check your laptop requirement before charging it with our devices.
 

Yes, it's normal to get warm during charging. The InfinityLAB charger features over temperature protection to ensure your usage is safe.
 

Yes, you can use the headset while charging!

CHARGE 5 WI-FI

Software Update Release Notes

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Version:  24.25.41.60.00

Release Date: June 28, 2024

Release Media: OTA (over the air) Update

 

What’s New

1. Add ambient sound playback feature for Moment Button - Forest, Rain, Ocean, Citywalk
2. Add product registration support in One App
3. Performance enhancement

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Version:  24.11.11.60.00

Release Date: April 9, 2024

Release Media: OTA (over the air) Update

 

What’s New

1. Add Roon Ready feature
2. Multi-Channel Bass optimization
3. Performance enhancement

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Version:  23.43.41.60.00

Release Date: November 15, 2023

Release Media: OTA (over the air) Update

 

What’s New

1. Add support for Immersive Audio feature
2. Add support for TIDAL Connect

 

CHARGE 5

Software Update Release Notes

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Version:  0.8.9.0

Release Date: January 15th, 2025

Release Media: OTA (over the air) Update through JBL Portable App

 

What’s New

1. Updated standby time
2. Improved Samsung TV compatibility

1. In order to change the name of the speaker, you must first connect your speaker via Bluetooth and then download the JBL Connect app.
2. Once the app is downloaded choose app and wait for it to recognize your device.
3. Now that your speaker is highlighted, choose the gear located either below or to the right of the speaker image.
4. Once you choose the gear you will have the option to edit the name by clicking on the small pencil icon.
5. After you change the name, you will see a notification stating to "Reconnect to  Apply New Name"
6. Go to your Bluetooth settings select "Forget This Device" and then reconnect to establish the new speaker name.

In the customized lightshow, you can select up to 3 patterns, however; the preset color cannot be changed. You can always adjust the lightshow brightness. 
 

On the bottom panel, rotate the battery cover into the unlocked position and remove the cover. Press the battery clip visible on the back side of the battery compartment to allow the existing battery to come out. Then insert the new battery in the slot with the + side visible (facing up), and install the battery cover again. Rotate the battery cover to lock it into place.

You can change the JBL Pulse lightshow via JBL Portable app.

1. Connect the Pulse with your phone, open the JBL Portable app and wait for app to recognize your speaker.  
2. Click the Lightshow button to enter the lightshow set-up
3. Swipe left and right to change lightshow
4. Swipe to customized page, to select your favorite pattern and customize your lightshow
5. Click the color wheel to change color or enter camera color picker
6. Click the brightness button to adjust brightness of the lightshow

                                                                                                                                       

It is not possible to connect further speakers (center or rear) to the system.

The Harman Kardon Radiance 2400 is a 2.1 sound system. With it's unique sound characteristics and sound dispersion, it can fill a large room with high quality sound. 

You can stream the audio to your AirPlay compatible speaker using the Control Center on your iOS device by completing the following steps:

 

1. On your iPhone or iPad, open Control Center by swiping down from the top right of the screen.

2.  Find the audio icon in the upper right-hand corner and then tap the AirPlay icon.

3. Select the speaker from the list of devices to stream audio using AirPlay.
 

You can also use AirPlay directly from some iOS apps, like Apple Music by:
1. Opening the app.
2. Tap the AirPlay icon.
3. Select your AirPlay compatible speaker.

 

No. Bluetooth does not work under water. The Endurance DIVE however has a built-in MP3 player for music, and is IPX7 waterproof. This means you can use the headphones submerged to 1 meter depth, up to 30 minutes at a time. Also note that for normal swimming, you won't be submerged all the time, so the headphones should be waterproof for the duration of your swim.

You have the option to turn the Noise Cancellation on and off by using the switch that is located on the right side of the NC box. When choosing the switch option, you will see a green light inside the the switch will indicate that the Noise Cancelation is on. To turn off the Noise Cancelation, move the switch down towards the cable and the green light will turn off. When charging this device with the micro USB charging cable included in the packaging, you will see the light turn orange to indicate that it is charging.

Yes, the Inspire 500 features a microphone located on the cord. We recommend running the cord under your chin for the best call connection.

Yes. To take a call from the Live 200BT press the center button located on the RIGHT neckband for 1-2 seconds. To hang up, simply press the center button again.

Yes, the Live 100 features the one button microphone that allows you to receive and end calls. Simply press the middle button on the inline mic for 1-2 seconds to answer the call. If you wish to hang up, press and hold the center button again for 1-2 seconds.

The music track switching is only available when the music is playing. This is due to a signal detect issue, which is only present when the music is paused.

Yes. A built-in microphone combined with a patented echo cancellation system secures clear and easy phone conversation. If a phone call is received while listening to music just push play button to answer the call. No need to find or touch the phone. This hands-free functionality can even be used for phone conferences

No. Unfortunately, you cannot connect to multiple devices on the 750NC Wireless headphones. You can pair to multiple devices, but can only be connected to one device at a time. The Everest 710 and 310 feature ShareMe 2.0, which permits listening to the same source over two headphones, wirelessly.

Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up for 2-3 seconds and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. Once connected, you will see a solid blue light above the power button.

You have to manually press the home button on your phone to activate SIRI. Once SIRI is activated, you can speak through the headphones to ask SIRI questions.

unfortunately not, wireless dual sound, can only play the full signal, which contains both left and right channels in both speakers.

Wireless dual sound can be used to pair two speakers which has the wireless dual sound technology, Which are Aura Studio 2, GO+PLAY, Onyx studio 3, Onyx mini. Please note: Dual Wireless Sound only has the capability to connect no more than 2 speakers at a time. NOTE: The Onyx Studio 5, which also has Dual Wireless Sound, can NOT be used together with other products which feature DWS. Only 2 Onyx Studio 5's can pair with eachother.

Unfortunately, the Y50BT headphones cannot be paired to multiple devices at the same time.

Yes, in the app.

The UA Sport Wireless Flex can be paired to multiple devices but cannot connect to more than once device at a time.

We are sorry, but this is not possible, neither as software upgrade nor as mechanical modification.

No. This is a fixed feature and cannot be changed.

JBL Playlist: Yes, it can be used with Bluetooth out of the box, and also Chromecast (setup is done via Google Home, but speaker does not have Google Assistant built-in) JBL Link Bar: Yes, it can be used with Bluetooth and Chromecast after setting the bar up with a Google account - choosing not to activate the Google Assistant. JBL Link Music: No, this speaker requires setup via Google Home JBL Link Portable: No, this speaker requires setup via Google Home JBL Link 10, 20 and Link View: No, these speakers requires setup via Google Home Harman Kardon Citation series: No, this speaker requires setup via Google Home Harman Kardon Allure: Yes, Bluetooth is available from factory settings. Every time it is powered on and off, the speaker will say "Now in setup mode, follow the instructions in the Harman Kardon Alexa App." Harman Kardon Allure Portable: Yes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards. Harman Kardon Astra: Yes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards.

Yes, the Soundgear Sense earbuds can be used for exercising like hiking and riding a bicycle, they have an IP54 rating. The headphones are also applicable for running and other sport exercising. The flexible ear hook design ensures they fit securely and comfortably in the ear to prevent them from falling out during activity. For an extra secure fit, you can use the optional neckband during rigorous exercise

Yes, the click-on connector that holds the earphone in place on the Oculus Rift is adjustable in small clicks, longer or shorter.

The Everest product uses standard Bluetooth protocol for audio communication. Gaming headphones usually use a different frequency and protocol for audio communication.

Since this headphone has Lightning connector, it cannot be used with any Apple product that does not have this connector. Also, it is necessary to use the My JBL Headphone app to play through the headphone, and to be able to control it. This means that only sources that permit the use of apps can be used. This will exclude use of iPod Nano. And of course iPod Shuffle cannot be used, since it has no Lightning connector. IPod Touch works fine, as does iPhones and iPads with Lightning connectors.

It is safest is to turn amplifier off, change the switch position, then turn the unit back on. The switches should not be changed if the unit is ON (operate mode), they can be changed if the unit is in standby but only if the standby mode is Green or Power Save.

No, the No. AUX outputs cannot be used for any Atmos channels.

Yes, but only with certain Android telephones. It is not possible to use iPhones. It is necessary to buy a USB 2.0 cable with Micro-B male plug to Micro-B male plug, OTG functionality. (On-The-Go). This cable is available in different lengths from various electronics shops or web shops. Connecting the telephone and the N90Q with this cable will usually open for digital signal transmission immediately, and the amber charging button on the N90Q will light up as an indication of open connection. (Please note that N90Q can play digital signals from some Apple computers, Macbook, iMac etc.)

Yes, you can use cabled audio connection instead of Bluetooth on the N60NC Wireless, if you prefer. You can listen to a cabled source even if the battery is empty, but the noise cancelling function will of course not be available in this case. If the battery is charged, you can switch noise cancellation on or off at will. You do not have to have a cable connected at all. You can use the headphones as noise cancellers just by putting them on, and switching NC on.

The carabiner can be removed from Clip 2 and can be purchased as a spare-part.

Yes, the transmitter / charging dock is designed to be easily hung on a wall with just two screws. Of course the headphone can be charged in this position also.

No, this is a Bluetooth only headphone. Charging is done with cable, of course, but there is no cabled audio connection.

No, as soon as charging begins, the headphone shuts down. Since no option for cabled listening exists for this model, it is necessary to charge before listening is again possible.

Because bluetooth cannot travel through water, the only Endurance model that is used for swimming is the Endurance DIVE model. The Endurance DIVE model features an MP3 player which allows you to listen to music under water without using bluetooth. Furthermore, only DIVE features a function lock, which prevents water from activating functions inadvertently. SPRINT and JUMP do not have this lock function, and will not work under water.

The JBL Endurance SPRINT, JUMP and DIVE can be used in salt water (i.e. sea) but we recommend to thoroughly wash the headphones in fresh water after every use in salt water, to remove the salt residue. Please note that only DIVE can actually be used in water, because it features a function lock and a built-in memory for MP3 music files. SPRINT and JUMP cannot be used in water, because the touch buttons will malfunction when submerged, and Bluetooth cannot function at all under water.

Yes, the headphone will still work as a pasive headphone.

Yes, unlike many other Noise Reduction headphones, the N60 will play music, even when the battery is empty. Of course, Noise Cancellation will not be active.

The headphones can pair to multiple devices but can only be connected to one device at a time.

Yes, both ELITE 300 and 700 can do this.

The Everest 300 ear pads can be replaced by owner, but it is not easy, and removing the old pads may damage them. So, it is not a bad idea to have new pads at hand before removing the old ones. Since they are glued in place with double-adhesive tape, it is necessary to rip them off with care. After removing the old ones, clean off any residue of the double-adhesive tape that held them in place from the headphone pods. Then remove the protective layer on the new pads, exposing the adhesive. Carefully align the new pad before pressing the edge. This is to prevent the glue from sticking before you get the pad into the right position. When the pad sits correctly, you can press the edge all the way round to make the adhesive stick securely.