How To
How To
1871 results
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100W, 65W and 30W InfinityLAB chargers can fast charge USB-C equipped laptops.
The 100W charger supports laptops that require output power no more than 100W.
The 65W charger supports laptops that require output power no more than 65W.
The 30W charger supports laptop that require output power no more than 30W.Was this helpful? Thank you for your feedback! -
We suggest picking one way to charge your phone, so either charge your phone through wireless charging or wired charging. You cannot charge one device using both options at the same time.
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USB-A output doesn’t support PD fast charging. To enjoy PD fast charging and with your device support, please use USB-C output (if your InfinityLab device has a USB-C output).
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It will take about 4 hours to fully charge the InfinityLab ClearCall speakerphone using a charger that supports 5V 2A.Was this helpful? Thank you for your feedback!
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You will need to dry the charging port completely before plugging in power for charging.
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To charge the headphones, place inside charging case. While charging, both LEFT and RIGHT ear bud will display a sold red light. Once the headphones are fully charged. The red light will turn OFF. When the charging case is fully charged, the white LED's will light up accordingly. Battery life can last for 10-hours per charge. You may recharge your earphones for another 40-hours playtime with the charging case. It takes 2 hours to fully charge the charing case.Was this helpful? Thank you for your feedback!
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Our InfinityLab power bank should work with most cases in the market, and it depends on the design of the protected case/cover.
However, if your case’s bottom surface is thicker than 3mm, it may impact your wireless charging experience, and we recommend taking off the protected case/cover for the best charging experience.
If your phone case/cover has a metal plate on the back, it will not charge your device since it is a security feature of the FOD (Foreign object detection). This means our Infinity Lab Qi-certified power bank can detect if a foreign object, such as metal, is on its surface. If that happens, the wireless charger either stops charging or does not start charging at all.
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The InfinityLAB charger will not damage your device while charging.
The InfinityLAB charger will deliver the power your device needs during charging, and the InfinityLAB charger features auto protection against overheating, overcurrent, and overvoltage.Was this helpful? Thank you for your feedback! -
InstantGo 10,000 with a built-in USB-C cable and InstantGo 10,000 Wireless should be able to charge your laptop.
However, it may not apply to laptops that require output power of more than 30W.
Please check your laptop requirement before charging it with our devices.
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Yes, it's normal to get warm during charging. The InfinityLAB charger features over temperature protection to ensure your usage is safe.
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Yes, you can use the headset while charging!Was this helpful? Thank you for your feedback!
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CHARGE 5 WI-FI
Software Update Release Notes
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Version: 24.25.41.60.00
Release Date: June 28, 2024
Release Media: OTA (over the air) Update
What’s New
- Add ambient sound playback feature for Moment Button - Forest, Rain, Ocean, Citywalk
- Add product registration support in One App
- Performance enhancement
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Version: 24.11.11.60.00
Release Date: April 9, 2024
Release Media: OTA (over the air) Update
What’s New
- Add Roon Ready feature
- Multi-Channel Bass optimization
- Performance enhancement
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Version: 23.43.41.60.00
Release Date: November 15, 2023
Release Media: OTA (over the air) Update
What’s New
- Add support for Immersive Audio feature
- Add support for TIDAL Connect
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