How To

Support Overview / How To

How To

1874 results
  • Can N90Q be used with Apple Lightning connector for charging or digital signal input?
    No, you cannot use a lightning connector to charge the N90Q. It can only be charged with the micro USB charger that is provided for you in the packaging. Also, no digital signal transmission can take place from an iPhone, only from Android phones. But some Apple computers will work.
  • Can my headphones be connected to two devices simultaneously?
    Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 
  • Can my 110 volt component perform if plugged into a 220 volt outlet?
    These units do not offer multi-voltage power supplies. However, you can use a domestic 110 volt component overseas with the addition of a step-down transformer, available at most electronics stores.
  • Can JBL Soundgear be used with a TV or with video games?
    Yes, you can use your Soundgear for TV watching or playing video games. You can use the TV speakers and the Soundgear simultaneously, they will be synchronized in time.
  • Can I wirelessly link JBL Flip 4 together with JBL Flip 3, Pulse 2 or Xtreme?
    No, JBL Flip 4 can wirelessly link with JBL Connect+ compatible speakers only. Currently, the Flip 4, Pulse 3 and Charge 3 ( after a firmware upgrade ) have the JBL Connect+ feature
  • Can I wear these headphones in the rain?
    Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.
  • Can I Wear the Earphones in the Rain?
    Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.
  • Can I use Zone II for video source on my AVR 171S?
    No, only analog audio sources are available for Zone II.
  • Can I use the Voice Assistants without internet?

    -       No, your Voice Assistant operates in the cloud and needs to be connected to the internet. .

  • Can I use the USB charging port, while I'm charging my OMNI 50+?
    Yes, you can easily charge your OMNI 50+ while charging another device via USB port.
  • Can I use the speaker/soundbar without the App?
    Yes, however, the JBL ONE App gives you another level of control over the speaker/soundbar.
    Through the App, you can personalize the performance, such as:
    • Customizing EQ settings
    • Setting up our new feature called: My Moment 
    • Connect your favorite streaming music services.
  • Can I use the Soundgear with its BTA 20 Bluetooth transmitter with all kinds of sources?
    Yes, all sources that output analog stereo line-level signals or stereo audio optical digital signals may be used, cable-connected to the BTA 20 transmitter. Digital signals must be in PCM format. So if you have a CD player or an FM radio, you can connect the BTA 20 to it, and transmit to your Soundgear (or to other Bluetooth headphones that support the format). Please note that record players need an additional preamplifier to work this way. Of course a TV set can be connected as well, either via optical digital PCM output, via line outputs or via headphone output.
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