How To

Support Overview / How To

How To

1867 results
  • Can I use the speaker/soundbar without the App?
    Yes, however, the JBL ONE App gives you another level of control over the speaker/soundbar.
    Through the App, you can personalize the performance, such as:
    • Customizing EQ settings
    • Setting up our new feature called: My Moment 
    • Connect your favorite streaming music services.
  • Can I use the Soundgear with its BTA 20 Bluetooth transmitter with all kinds of sources?
    Yes, all sources that output analog stereo line-level signals or stereo audio optical digital signals may be used, cable-connected to the BTA 20 transmitter. Digital signals must be in PCM format. So if you have a CD player or an FM radio, you can connect the BTA 20 to it, and transmit to your Soundgear (or to other Bluetooth headphones that support the format). Please note that record players need an additional preamplifier to work this way. Of course a TV set can be connected as well, either via optical digital PCM output, via line outputs or via headphone output.
  • Can I use the OR 300 without the Oculus Rift?
    No, the OR 300 headphones are specifically made for the Oculus Rift. These headphones will not work with any other device.
  • Can I use the OR100 without the Oculus Rift?
    Unfortunately, the OR100 are specifically designed for the Oculus Rift only. You cannot use these headphones on other devices.
  • Can I use the OMNI 10+, 20+ or 50+ speakers for my TV?
    There is a buffer inside the speakers that processes the incoming signal. This buffer delays the audio signal compared to the video signal, causing a delay. For this, we do not recommend using Omni+ speakers with a TV. Our Omni bar will work with your TV sound and you can create wireless 5.1 surround sound system with the Omni bar.
  • Can I use the JBL Quantum 800 in USB mode
    The JBL Quantum 800 can only be used via a 3.5mm, Bluetooth, or 2.4Ghz wireless connection.
  • Can I use the Game-Chat balance dial on my headset with all connections?
    The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.
  • Can I use the Game-Chat balance dial on my headset with all connections?
    The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.
    The Game-Chat balance dial is compatible with PC and Mac, but not with PS4 I 5, Xbox Series X | S, Nintendo Switch or Mobile.
  • Can I use the Everest Noise Cancelling feature while plugged into a device with my audio cable or flight adapter?
    No. The only way that the Noise Cancellation feature can be activated is while you are using the headphones wirelessly. You cannot use NC while the headphones are plugged into a device or charging.
  • Can I use the Bluetooth on my Harman Kardon Allure speaker without being connected to Wi-Fi?
    Yes, in case your Wi-Fi does not work then simply press and hold the Bluetooth button for 3 seconds, your speaker is now in pairing mode. The button is located on the back where you connect the power cord. Please be aware that Alexa will not work on Bluetooth.
  • Can I use the AUX or Optical Input on Boost TV to make JBL Connect send TV sound to another JBL Speaker?
    Only Bluetooth pairing can be used for JBL Connect on Boost TV.
  • Can I use the Arena Sub 100P in multiple regions?
    Yes, the Arena Sub 100P can be used in multiple regions. The subwoofer’s power requirement ranges from 100 volts – 240 volts, 50/60 hertz. As long as you have an adapter to properly plug the speaker into various wall outlets, the Arena Sub 100P will work anywhere in the world.
  • Can I use the AKG N60NC Wireless while it is charging?
    Yes, but only with music via cable, and noise reduction will not be active. As soon as you insert the charging cable micro-usb plug, the Bluetooth and NC functionalities will be switched off, and they cannot be reactivated unless you remove the charging cable, and there must of course be a charge in the battery. If you listen to cabled music while charging, be prepared to hear noise under certain conditions. Both computers and switch-mode power supplies can be very noisy, and this noise can sometimes be heard as a whine or buzz. This can only be eliminated by using a power supply that does not create noise.
  • Can I use SIRI with the Reflect Aware remote control?
    Yes, press and hold the remote button with the round dot (between volume up and volume down) for for about three seconds. Your iPhone will confirm with a tone that SIRI is ready for voice input.
  • Can I use Noise-Cancelling on my JBL LIVE 650BTNC without music?
    Yes, no problem.
  • Can I use my Xtreme outside in rainy weather?
    Yes, this is no problem.
  • Can I use my TUNE600BTnc as noise-reduction headset without music?
    Yes, you can activate the noise reduction circuits alone, with no connection to a source device by Bluetooth or cable. The headphones will stay on as long as there is power in the battery, which is close to 30 hours for pure NC function. Please note that there is a slight residual noise from the NC system, which will be drowned out by music playing, or by surrounding noise such as airplane noise. If you use the NC in surroundings that are near quiet to begin with, you may not get an improvement in noise level.
  • Can I use my OMNI+ device without the HK Controller App?
    Streaming via Bluetooth or direct aux in connection are supported without the HK Controller app. For OMNI+ devices that you already have placed in a room, they are capable of using either Spotify Connect or Chromecast built-in without the need of using the HK Controller app. Use only the HK Controller app for setting up any OMNI+ devices you may have.
  • Can I use my Flip3 outside in rainy weather?
    Yes, this is no problem.
  • Can I use my E65BTNC as a noise-cancelling headset without music?
    Yes, you do not need to have music playing to keep the noise cancelling switched on. There may be a slight residual hiss from the NC system, which would usually be masked by music, but there will still be a significant reduction of external noise.
  • Can I use my AKG N20 NC even if the battery is not charged?
    Yes, you can use the headphones, but of course the noise cancelling will not be active.
  • Can I use more than one of the TV input connectors at the same time?
    It is possible to connect both HDMI and optical to the TV input at the same time, but HDMI will be prioritized over optical. Switching manually from HDMI to optical is not possible.
  • Can I use more than one K915 headset with the wireless transmitter?
    No, each headset must have its own transmitter. However, even if you try to use more than one complete set of 915 in the same room simultaneously, it may not work either. Although the 915 has an automatic scan function that finds available slots in the 2.4 gHz transmission frequency band, interference may still occur.
  • Can I use it as a speakerphone?
    Yes. This product has a microphone.
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