How To
How To
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Yes. An auxiliary splitter would be required to connect multiple speakers wired utilizing the auxiliary audio inputs.Was this helpful? Thank you for your feedback!
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No, it's not possible to connect simultaneously from multiple devices to the Flip 3 SE. If you need a new device to pair with the Flip 3 SE, please press the Bluetooth button the Flip 3 SE to enable pairing mode. The Flip 3 SE should be available in the list of Bluetooth devices on your mobile phone/tabletWas this helpful? Thank you for your feedback!
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Yes. 2 speakers can connect together playing the same music from a single source. This is the Wireless Dual Sound feature.Was this helpful? Thank you for your feedback!
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Yes. Connect 2 speakers using bluetooth from one source. This is the Wireless Duel Sound feature.Was this helpful? Thank you for your feedback!
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No. The two Soundgears can connect to the BTA, but not to each other. Also, when using one Soundgear, the use of aptxLL may result in a delay. If you are connected to two, the delay may be more noticeable, since LL is no longer active.Was this helpful? Thank you for your feedback!
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No, you can only have one activate device connected to the speaker. Please un-pair your current Bluetooth device, then connect with another device if needed.Was this helpful? Thank you for your feedback!
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You can connect up to two Bluetooth compatible smartphones or tablets at a time to your device.
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You can connect up to 3 Bluetooth devices at the same time. In case you are listening to music via Bluetooth, each device will override the other when a command (play) is selected.Was this helpful? Thank you for your feedback!
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Yes. Bluetooth or Auxiliary.Was this helpful? Thank you for your feedback!
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Yes. Connect Bluetooth or auxiliary. Remember that Bluetooth can only work if the source supports A2DP stereo audio streaming, which may not be the case for all computers.Was this helpful? Thank you for your feedback!
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No, for now it is only possible to connect two speakers together using the JBL connect feature. Newer JBL products feature JBL Connect+, which allows you to connect > 100 devices simultaneously, these however are not compatible with older JBL products featuring JBL ConnectWas this helpful? Thank you for your feedback!
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Yes, you can definitely connect two wired devices at the same time. However, the Boost TV will only pass one connection at a time. If two connections are playing at the same time, the optical device will take priority.Was this helpful? Thank you for your feedback!
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SB 250 will only pass one connection at a time. If two connections are playing at the same time, then the optical device will take priority.Was this helpful? Thank you for your feedback!
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Yes, in the HDMI Setup Menu, you can select either Sound To TV or to Amp, (which is the AVR 70). This detail is not mentioned in the owner's manual.Was this helpful? Thank you for your feedback!
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Yes, in the HDMI Setup Menu, it is possible to select either �Sound To TV� or �Sound To Amp�, Amp being the AVR. This detail is not mentioned in the owner's manual.Was this helpful? Thank you for your feedback!
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Yes, press Volume - and Connect button at the same time for 5 seconds. A voice reads out a set of numbers, which is the current software version. Using the HID Software Tool, available in the Manuals & Downloads section, you can find out if an update exists, and if so, install the update.Was this helpful? Thank you for your feedback!
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Yes, hold down the Volume and Bluetooth buttons at the same time. A voice will call out some numbers, and that is the software version on your AURA Studio.Was this helpful? Thank you for your feedback!
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Yes, press and hold microphone mute button & volume - button at the same time. A voice will speak up some numbers, that indicate the current software version in your ESQUIRE 2.Was this helpful? Thank you for your feedback!
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You need to dry the micro USB or power ports completely before plug-in power for charging.Was this helpful? Thank you for your feedback!
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You can charge your mobile Phone, but not mobile tablets.Was this helpful? Thank you for your feedback!
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Yes. A usb wall adapter would be required.Was this helpful? Thank you for your feedback!
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Yes, the N40 is equipped with three different sound filters to provide you with personalized sound tuning capabilities. The sound filter options are bass boost, reference sound and high boost.Was this helpful? Thank you for your feedback!
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Sorry, this is not possible.Was this helpful? Thank you for your feedback!
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Sorry, this is not possible.Was this helpful? Thank you for your feedback!
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You can't use standard rechargeable batteries with the K912. If you still have the original batteries, and compare them to the generic batteries you are trying to use, you will see the difference on the - ( minus ) side of the battery. On the original battery that comes with the headphones, there is a bare metal band on that side, which connects to a sensor in the headphones ( you can also see this sensor inside the battery compartment, on the - side ). A generic rechargeable battery does not have this metal band for the sensor, so the charger won't charge them. This is for protection, in case you have non-rechargeable batteries in the headphones and put them on the charger. This could cause damage to the headphones.Was this helpful? Thank you for your feedback!
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Yes, once you have setup the speaker via the Google home app, the name you entered during setup process is also displayed in Bluetooth settings.Was this helpful? Thank you for your feedback!
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JBL Personalized Products are custom-printed to your individual specifications. Orders cannot be cancelled once they are finalized on our website.Was this helpful? Thank you for your feedback!
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No, Arena cannot be bi-wired. Arena series has normal + and - analog input connections.Was this helpful? Thank you for your feedback!
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Yes, the E15 headphone features a one button microphone that allows you to answer calls and easily control your music.Was this helpful? Thank you for your feedback!
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When placing your order you can indicate whether the order should be delivered to your invoice address or any other address (e.g. your work address).Was this helpful? Thank you for your feedback!
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While you have an incoming call, and you can hear the call-tone from your SoundGear, simply adjust the SoundGear's call-tone level to the desired intensity, using the SoundGear's volume buttons.Was this helpful? Thank you for your feedback!
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Yes, please use the SUBWOOFER ¼” socket on the main panel to connect an additional subwoofer. This is an unfiltered output, so you will need an active (amplified) subwoofer with its own crossover network.Was this helpful? Thank you for your feedback!
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Yes, press and hold the play/pause button for a few seconds. This will activate SIRI on your Apple phone, if the SIRI function has been enabled on the phone.Was this helpful? Thank you for your feedback!
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No, you will need to use your fingertips, or use special gloves made for touch-screen use.Was this helpful? Thank you for your feedback!
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Yes, if a telephone is connected via Bluetooth to Horizon, this is possible. When adjusting the wake-up timer, there will be an option to select various wake-up tones, or Bluetooth sound. Select Bluetooth as source, while the telephone is playing the music stored locally, or streaming what you want as wake-up music. When the wake-up adjustment is finished, music will be playing over Bluetooth through the Horizon. Press Pause on the source telephone, or press the round selector button (between the two arrow-buttons) on the Horizon to pause the music. Now the system is ready to wake you up with Bluetooth music. When wake-up time arrives, Horizon sends a Play command to the telephone, and music plays via Bluetooth. You can use music that is stored in the phone, use Spotify or play from the cloud. This has been tested with both iPhone 6 and Samsung S6, and should work flawlessly.Was this helpful? Thank you for your feedback!
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Control Xstream is splash proof (IPX3). Which means that they can be used outside, but they should not be exposed to direct precipitation.Was this helpful? Thank you for your feedback!
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Charge 3 can be updated with the JBL Connect app, which will inform the user when an update is available.Was this helpful? Thank you for your feedback!
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Boost TV is not designed to be wall-mounted. It is designed to be surface-mounted underneath a television.Was this helpful? Thank you for your feedback!
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No, 4K upscaling is not possible. It was mentioned in the specification sheet and on the web page that this feature was supported, but that is an error.Was this helpful? Thank you for your feedback!
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Many newer routers with auto detect work really well. But if you experience issues with your product, we advise you to disable this feature and have two visible Wi-Fi networks (2.4 GHz and 5 GHz network).Was this helpful? Thank you for your feedback!
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No, this is not possible. Siri is activated by pressing the play-button for some seconds. Since the play-button on the headphone doubles as on/off button, pressing and holding it will simply turn the headphone off.Was this helpful? Thank you for your feedback!
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Yes, anyone that is near your JBL LINK speaker can get access to previous search history or information about Calendar, Google, Gmail etc., if you have shared this kind of information with the LINK speaker.Was this helpful? Thank you for your feedback!
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The BDS 280/580 or 280S/580S can upscale video signals from its internal drive to UHD format, both DVD and Blu-ray discs. The 280/580 or 280S/580S have pass-through function on the HDMI inputs. They will not upscale standard format or normal HD format video signals that are fed to the HDMI inputs of the 280/580 or 280S/580S. However, 4K or UHD video signals will pass through the BDS directly to the TV screen without processing, as will HD and SD format video. (Bear in mind that this high resolution makes it even more important to use high-quality HDMI cables, especially if they must be several meters long.)Was this helpful? Thank you for your feedback!
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To take a phone call, tap the center button of the right or left ear for 1 second. To hang up a call, tap and hold the center button for 1 second. To ignore a call, tap and hold center button for 3 seconds until music resumes. You may also use the ear buds in MONO or STEREO mode which allows you to make a call or listen to music on either bud independently.Was this helpful? Thank you for your feedback!
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If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.Was this helpful? Thank you for your feedback!
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BOOMBOX 3 WI-FI
Software Update Release Notes
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Version: 24.25.41.60.00
Release Date: June 28, 2024
Release Media: OTA (over the air) Update
What’s New- Add ambient sound playback feature for Moment Button - Forest, Rain, Ocean, Citywalk
- Add product registration support in One App
- Performance enhancement
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Version: 24.11.11.60.00
Release Date: April 9, 2024
Release Media: OTA (over the air) Update
What’s New
- Add Roon Ready feature
- Multi-Channel Bass optimization
- Performance enhancement
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Version: 23.43.41.60.00
Release Date: November 15, 2023
Release Media: OTA (over the air) Update
What’s New
- Add support for Immersive Audio feature
- Add support for TIDAL Connect
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BOOMBOX 3
Software Update Release Notes------------------------------------------------------------------------
Software Version: V0.7.0.5
Release Date: January 15th, 2025
Release Media: OTA (over the air) via JBL Portable App
What’s New- Updated standby time
- Improved Samsung TV compatibility
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Software Version: V0.3.0.0
Version (iOS): N/A
Version (Android): N/A
Release Date: July 27, 2022
Release Media: OTA (over the air) via JBL Portable App
What’s New- Fixed Issue: Red LED keeps flashing after powering off the device
- Fixed Issue: Battery indicator LEDs do not change when charging an external device via USB-A port
- Fixed Issue: Charging LED keeps flashing after speaker is fully charged
- Other minor bug fixes and performance improvements
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BOOMBOX 2
Software Update Release Notes
------------------------------------------------------------------------Version: 0.6.0.6
Release Date: May 7, 2024
Release Media: OTA (over the air) Update through JBL Portable App
What’s New- Improve PartyBoost capability
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Version: 0.4.4.0
Release Date: October 13, 2022
Release Media: OTA (over the air) Update through JBL Portable App
What’s New
- Improve Bluetooth connection stability.
- Support for PartyBoost when using aux-in
- Improve PartyBoost & Stereo Mode switching
- Improve update stability with iOS
- Improve aux-in & Bluetooth input switching stability
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JBL QuantumSURROUND technology can be used with any type of multi-channel audio content. For example: Netflix content, Blu-ray, and music mixed in 5.1 or 7.1 surround.Was this helpful? Thank you for your feedback!
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Getting started with the checklist
- A Harman Kardon Citation device(s).
- Latest version of the Google Home app installed on your mobile device.
- Latest version of the Google app
(Android only) installed on your mobile device
- A Google Account (you can create one online via Google).
- A mobile device with either iOS or Android support.
- Must have iOS 10 or higher
- Must have Android 5.0 and higher
- There is no support for PC set up.
- Your mobile device must support 5 GHz Wireless Network connection in order to set up our Harman Kardon Citation device. Note: Wireless Network with WPA2-Enterprise encryption is not supported.
- An internet connection from your local ISP (Internet Service Provider).
- Your Wireless Network must secured with WPA2 Encryption (Enterprise mode NOT supported).
- Availability and performance of certain features, services and applications are device- and network-dependent and may not be available in all areas; subscription(s) may be required, and additional terms, conditions and/or charges may apply.
Was this helpful? Thank you for your feedback! - A Harman Kardon Citation device(s).
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Harman continuously strives to improve the performance of our speakers through software updates in the JBL Portable App. To optimize battery life and performance for your speaker, please perform a software update:
First download the JBL Portable App from the App store or Google Play store to your mobile device.
Then connect to the speaker by Bluetooth.
Open the JBL Portable App and select settings to check and install the new Software version.
The red dot indicates the presence of an update (see image below).Was this helpful? Thank you for your feedback! -
This product features up to 10 hours of playtime depending on the content and volume level you are listening to.
Battery Charging Time is 3 hours at 5V, 0.5AWas this helpful? Thank you for your feedback! -
The Boombox 2 features the same battery capacity as the first generation Boombox. The Boombox 2 battery specs have recently been changed in measurement specifications but still provides up to 24 hours of audio playback.Was this helpful? Thank you for your feedback!
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Under normal usage, the battery should remain at 80% capacity after 300 charge cycles.
What is a charge cycle?
Your power bank is 100% charged, and then one cycle means when you discharge the device to 0% and charge it all the way up to 100%. That is one full charge cycle.Was this helpful? Thank you for your feedback! -
Installation of a powered subwoofer/speaker in an automobile requires specific knowledge and experience. If you’ve read the manual and do not feel comfortable performing the installation and setup yourself, we recommend that installation be carried out at a specialized center by a professional.
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The BASSPRO GO uses the original Connect feature. It is not compatible with devices using the Connect+ or PartyBoost feature. You can connect up to two BASSPRO GO speakers to each other using Connect, or you can connect a single BASSPRO GO to other JBL speakers that have the same Connect feature, like the Xtreme, Charge 3, Flip 3, and Pulse 2.
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The BASSPRO GO receives is power ONLY from the harness that is connected to the car battery. When connected to the harness, the car battery will charge the internal battery so that it is ready to be used as a portable the next time you need it.
When removed from the harness, the full-range portable speaker runs on the internal battery. It cannot be charged via either of the USB (A or C) jacks. It will be charged the next time it is connected to the harness in the vehicle.
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A dedicated bass boost button located on the RIGHT ear cup on the CLUB 950NC & 700BT increases low-end frequencies of 5-6 dB adding a kick to your favorite tracks.Was this helpful? Thank you for your feedback!
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The Mute+ATMOS combination button press to determine the Battery Status was originally designed for production line testing, not for consumer usage. We determined that this testing method was inaccurate and began testing using specialized external equipment. As of Software Version V21.13.11.80, the ability to check Battery Status inaccurately has been removed.
When charging the satellite speakers you can be confident that the Battery Status is 100% when the LED indicator goes out. As well, when the LED begins blinking red, you are at 20% and should recharge or plug in your speakers.Was this helpful? Thank you for your feedback! -
BAR 9.1
Software Update Release Notes------------------------------------------------------------------------
Version: V23.06.41.80
Release Date: February 9, 2023
Release Media: OTA (over the air) Automatic Upgrade
Filename: JBL Bar9.1 TWS ver 23.06.41.80- Update Google Cast version to v1.56
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Version: V22.01.31.80
Release Date: May 19, 2022
Release Media: OTA (over the air) Automatic Upgrade and/or USB
Filename: JBL Bar9.1 TWS ver 22.01.31.80.zip- Fixed a grouping issue with other Chromecast built-in speakers (read below):
- 3rd party Chromecast built-in speakers using a Google SDK less than 1.52GM2 can not be grouped with 1st party Google speakers any longer. This update brings the Bar 9.1 up to 1.52GM2, which means once again, it can be grouped with 1st party Google speakers
- Software update resolves the issues with the "Google Home" app if you are using an Android phone (read below):
- Speakers with an SDK less than 1.52GM2 set up with a Google Pixel phone need to use a new, additional app called the "Device Utility app" to complete the Wi-Fi setup. After this update, customers may use the Google Home app as normal for Wi-Fi setup
- General software and performance improvements:
- Sometimes there was a 0.5sec audio drop during ARC streaming with PCM format, now improved!
- Import MTK patch to solve continuous distortion after connecting Apple TV to a Sony TV while playing PCM stream in eARC source.
Note: This software upgrade is not applicable for JBL Bar 9.1 China version.
注意:此软件升级不适用于JBL Bar 9.1中国版。
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Version: V21.23.11.80
Release Date: June 8th, 2021
Release Media: OTA (over the air) Automatic Upgrade and/or USB
Filename: JBL Bar9.1 TWS ver 21.23.11.80.zip
1. Improve calibration success rate in some cases.
2. Improve compatibility of some “ATMOS” Netflix streaming content.
3. Improve LED Display messages.
Note: This software upgrade is not applicable for JBL Bar 9.1 China version.
注意:此软件升级不适用于JBL Bar 9.1中国版。
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Version: V21.13.11.80
Release Date: April 8, 2021
Release Media: OTA (over the air) Automatic Upgrade and/or USB
Filename: JBL Bar9.1 TWS ver 21.13.11.80.zip- Improves Soundbar Optical, HDMI, and ARC Compatibility with TV.
- Improves Bluetooth connectivity for mobile devices.
- Improved LED Display Messages.
- Bug fix to remove detachable speakers battery level checking due to imprecise readings.
NOTE: This software update is not applicable to the JBL BAR 9.1 China version.
注意:此软件升级不适用于JBL Bar 9.1中国版。
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