How To

Support Overview / How To

How To

1867 results
  • Can I connect Clip2 to a computer.
    Yes. Connect Bluetooth or auxiliary. Remember that Bluetooth can only work if the source supports A2DP stereo audio streaming, which may not be the case for all computers.
  • Can i connect 3 or more speakers together with JBL Connect?
    No, for now it is only possible to connect two speakers together using the JBL connect feature. Newer JBL products feature JBL Connect+, which allows you to connect > 100 devices simultaneously, these however are not compatible with older JBL products featuring JBL Connect
  • Can I connect 2 separate wired devices to the Boost TV AUX and optical Inputs?
    Yes, you can definitely connect two wired devices at the same time. However, the Boost TV will only pass one connection at a time. If two connections are playing at the same time, the optical device will take priority.
  • Can I connect 2 separate devices to the SB 250 AUX and optical Inputs?
    SB 250 will only pass one connection at a time. If two connections are playing at the same time, then the optical device will take priority.
  • Can I choose between sound from my TV or sound from the AVR 70?
    Yes, in the HDMI Setup Menu, you can select either Sound To TV or to Amp, (which is the AVR 70). This detail is not mentioned in the owner's manual.
  • Can I choose between sound from my TV or sound from the AVR?
    Yes, in the HDMI Setup Menu, it is possible to select either �Sound To TV� or �Sound To Amp�, Amp being the AVR. This detail is not mentioned in the owner's manual.
  • Can I check the software version on my Boost TV?
    Yes, press Volume - and Connect button at the same time for 5 seconds. A voice reads out a set of numbers, which is the current software version. Using the HID Software Tool, available in the Manuals & Downloads section, you can find out if an update exists, and if so, install the update.
  • Can I check the software version of my AURA Studio?
    Yes, hold down the Volume and Bluetooth buttons at the same time. A voice will call out some numbers, and that is the software version on your AURA Studio.
  • Can i check my software version for ESQUIRE 2?
    Yes, press and hold microphone mute button & volume - button at the same time. A voice will speak up some numbers, that indicate the current software version in your ESQUIRE 2.
  • Can I charge the speaker when it is wet?
    You need to dry the micro USB or power ports completely before plug-in power for charging.
  • Can i charge mobile device via the USB port on the front?
    You can charge your mobile Phone, but not mobile tablets.
  • Can I charge it connected to a wall power outlet.
    Yes. A usb wall adapter would be required.
  • Can I change the sound filters on my N40 headphone?
    Yes, the N40 is equipped with three different sound filters to provide you with personalized sound tuning capabilities. The sound filter options are bass boost, reference sound and high boost.
  • Can I change the Bluetooth name for my JBL SB 250?
    Sorry, this is not possible.
  • Can I change the Bluetooth name for my JBL Boost TV?
    Sorry, this is not possible.
  • Can I change the batteries in an AKG K912?
    You can't use standard rechargeable batteries with the K912. If you still have the original batteries, and compare them to the generic batteries you are trying to use, you will see the difference on the - ( minus ) side of the battery. On the original battery that comes with the headphones, there is a bare metal band on that side, which connects to a sensor in the headphones ( you can also see this sensor inside the battery compartment, on the - side ). A generic rechargeable battery does not have this metal band for the sensor, so the charger won't charge them. This is for protection, in case you have non-rechargeable batteries in the headphones and put them on the charger. This could cause damage to the headphones.
  • Can I change my Bluetooth name for my LINK 10, 20, 300 and 500?
    Yes, once you have setup the speaker via the Google home app, the name you entered during setup process is also displayed in Bluetooth settings.
  • Can I cancel my order for a Personalized Product?
    JBL Personalized Products are custom-printed to your individual specifications. Orders cannot be cancelled once they are finalized on our website.
  • Can I bi-wire my Arena speakers?
    No, Arena cannot be bi-wired. Arena series has normal + and - analog input connections.
  • Can I answer calls with the E15?
    Yes, the E15 headphone features a one button microphone that allows you to answer calls and easily control your music.
  • Can I also have my product delivered to an address that is different to my invoice address?
    When placing your order you can indicate whether the order should be delivered to your invoice address or any other address (e.g. your work address).
  • Can I adjust the call tone level on JBL Soundgear?
    While you have an incoming call, and you can hear the call-tone from your SoundGear, simply adjust the SoundGear's call-tone level to the desired intensity, using the SoundGear's volume buttons.
  • Can I add a subwoofer to EON 208P?
    Yes, please use the SUBWOOFER ¼” socket on the main panel to connect an additional subwoofer. This is an unfiltered output, so you will need an active (amplified) subwoofer with its own crossover network.
  • Can I activate SIRI from my AKG Y50BT?
    Yes, press and hold the play/pause button for a few seconds. This will activate SIRI on your Apple phone, if the SIRI function has been enabled on the phone.
  • Can I activate heart rate voice info with gloves on?
    No, you will need to use your fingertips, or use special gloves made for touch-screen use.
  • Can Horizon wake you up with Bluetooth music from a telephone?
    Yes, if a telephone is connected via Bluetooth to Horizon, this is possible. When adjusting the wake-up timer, there will be an option to select various wake-up tones, or Bluetooth sound. Select Bluetooth as source, while the telephone is playing the music stored locally, or streaming what you want as wake-up music. When the wake-up adjustment is finished, music will be playing over Bluetooth through the Horizon. Press Pause on the source telephone, or press the round selector button (between the two arrow-buttons) on the Horizon to pause the music. Now the system is ready to wake you up with Bluetooth music. When wake-up time arrives, Horizon sends a Play command to the telephone, and music plays via Bluetooth. You can use music that is stored in the phone, use Spotify or play from the cloud. This has been tested with both iPhone 6 and Samsung S6, and should work flawlessly.
  • Can Control Xstream withstand all weather.
    Control Xstream is splash proof (IPX3). Which means that they can be used outside, but they should not be exposed to direct precipitation.
  • Can Charge 3 be updated and how?
    Charge 3 can be updated with the JBL Connect app, which will inform the user when an update is available.
  • Can Boost TV be wall-mounted?
    Boost TV is not designed to be wall-mounted. It is designed to be surface-mounted underneath a television.
  • Can AVR 151 and 151S do 4K upscaling?
    No, 4K upscaling is not possible. It was mentioned in the specification sheet and on the web page that this feature was supported, but that is an error.
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