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AKG Y500 Headphones: Track Control Information

In order to skip the tracks on the Y500 headphones, slide and hold Volume Up (to skip forward) or Volume Down (to skip backwards) for 3 seconds. These buttons are located on the LEFT ear cup.

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AKG Y500 Headphones: Pairing Information

In order to power on and pair the Y500, make sure that the device you are attempting to connect to has the BT on and is in search mode. Move the ON/OFF button from its OFF position to its ON position, which is the middle of the cutout located on the RIGHT ear cup. It will remain there, and the headphones are now ON. The blue LED will start blinking, indicating that Bluetooth pairing is possible. If you need to reset the BT pairing, move the ON/OFF button against the spring load button to the opposite position of the OFF position, and keep it there for 4- 5 seconds. Now the BT system is reset, and new pairing is possible. Please Note: The Y500 features Multi-point Connectivity which allows you to switch from two different devices.

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AKG Y500 Headphones: Charging Information

The Y500 features the speed charge (5 min charging time = 1 Hour Playtime) In order to charge the headphones, use the micro USB charger that is included in the packaging. The charging port is located at the bottom of the RIGHT ear cup. Once the headphones are charging, you will see a solid red light next to the port. Once the headphones are fully charged, the red light indicator will turn off. Please Note: You cannot use the headphones via BT while they are charging. However, you can use the headphones via audio cable while charging.

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AKG Y500 Headphones: Apt-X Codec Information

The Y500 headphones do not support Apt-X audio codec. However, they do support AAC audio codec.

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AKG Y500 Headphones: Ambient Aware Information

In order to activate the Ambient Awareness, press the AA button which is located under the power button on the RIGHT ear cup. A confirmation sound is heard and the ambient microphones are being switched on. The volume of the music will decrease and the sounds of the outside environment will increase so you can hear what goes on around you. When Ambient Aware is activated, the Blue LED on the power button will switch to a White LED light.

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AKG Warranty Information
AKG Warranty Information

The limited warranty begins on the original date of purchase, and is valid only on products purchased from authorized resellers in the United States and used in the United States.

Warranty Period: Headphones

One year

NOTE: Warranty coverage can differ by model, please refer to the warranty card included with your product to check your coverage.

What is covered by the AKG warranty?

Unless a different warranty period is stated in the Warranty Card provided with your AKG product, AKG warrants for a period of 1 year from the date of retail purchase by the original end-use purchaser, that this product, when delivered to you in new condition, in original packaging, from a AKG authorized reseller and used in normal conditions, is free from any defects in manufacturing, materials and workmanship. Refer to the Warranty Card provided with your AKG product for specific details including what is not covered along with other terms and conditions.

During the warranty period, the product or components will be repaired or replaced at AKG’s option, without charge for either parts or labor. Alternatively, AKG may decide at their sole discretion to refund the pro-rated portion of the original purchase price based on the remaining balance of the warranty period.

Any warranty service or replacement that is performed will not extend the original warranty period.

What is not covered by this warranty?

This limited warranty does not cover damage or failures that are a result of:
- Damage caused by accident, unreasonable use or neglect (including the lack of reasonable and necessary maintenance)
- Damage to, or deterioration of, any accessory or decorative surface
- Damage resulting from failure to follow instructions contained in the owner’s manual.
- Damage resulting from the performance of repairs by someone other than an authorized AKG service center
- Deterioration of component parts, the nature of which is to become worn or depleted with use such as batteries and headphone ear pads
How to obtain warranty service?

Before requesting a replacement, you may read through our support materials and FAQs. If your questions are not answered, please reach out to our experts for personal assistance and troubleshooting. If you still need to replace your product, please follow these steps:
1. Have your purchase receipt or order confirmation handy
2. Please visit our support section to fill out the warranty exchange form.
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AKG N700NC Headphones: Track Information

Press and hold Volume Up or Volume Down located on the LEFT ear cup for 3 seconds to skip forward or backward.

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AKG N700NC Headphones: Power and Pair Information

Move the ON/OFF button from its OFF position to its ON position, which is the middle of the cutout. It will remain there, and the headphones are now ON. The blue LED will start blinking, indicating that Bluetooth pairing is possible. If you need to reset the BT pairing, move the ON/OFF button against the spring load, to the opposite position of the OFF position, and keep it there for about 5 seconds. Now the BT system is reset, and new pairing is possible.

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AKG N700NC Headphones: Noise Canceling Information

You can activate the Ambient Aware and TalkThru functions and assign one of them to the smart-button. AA will open the external microphones and mute the music so you can hear what is going on around you. TalkThru permits you to have a conversation with other people in the room, just by pressing the button.

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AKG N700NC Headphones: Noise Canceling Behavior

You cannot disengage ANC, it is always on when the headphones are on. However, you can listen to music via cable if you do not switch the N700 on at all, which means that ANC will not be active.

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AKG N700NC Headphones: Multipoint Bluetooth Information

The memory can support up to 8 paired devices, but only one device can play at a time on the N700NC headphones.

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AKG N700NC Headphones: LED Information

When the headphones are charging-Red LED When the headphones are fully charged-The red charging indicator LED turns off When the headphones are looking for a device- Fast blinking blue LED When the headphones are connected to a device-Solid blue LED

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AKG N700NC Headphones: Charging Information

You can use the headphones while charging but only the wired connection will work. No active functions are available since they cannot be switched on.

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AKG N700NC Headphones: Call options

In order to use the headphones for phone calls, press the multi-button once when the phone rings. You need to be connected to your device via bluetooth.

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AKG N700NC Headphones: Apt-X Information

The N700NC does not support Apt-X audio codec.

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AKG N700NC Headphones: App Information

You can create several different EQ settings that are stored in the memory within the new AKG Headphones app.

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AKG HEADPHONES APP: Software Update Release Notes
AKG HEADPHONES APP
Software Update Release Notes
------------------------------------------------------------------------
Version: Android 3.3.15 ; iOS 3.3.16
Release Date: January 18, 2024
What’s New
1. Add support for N5 Hybrid & N9 Hybrid
------------------------------------------------------------------------
Version: Android 3.2.10 ; iOS 3.2.11
Release Date: September 25, 2023
What’s New
1. Bug fixing and performance improvement
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AirPlay does not work, but my Spotify Connect does. What's wrong?

AirPlay uses a differnet network card inside the BDS. If it doesn't receive any IP adresses, it won't work. To check and see if your network card in BDS did receive an IP address, you can use an app called Net Analyzer for iOS and WiFi Analyzer for Android. Simply scan your network with one of them, and you should be able to see your BDS IP address, usually the IP after your main IP for BDS, should be AirPlay network details. If you have trouble, please contact our helpdesk for further assistance.

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Airplay 2 support

Airplay 2 is supported

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After I updated my computer to Windows 8/10, I am no longer able to establish a Bluetooth connection with my speaker to play music. How can I correct the problem?

This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.

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After I turn the No. 526/No. 523 on after turning power to the No. 526/No. 523 OFF (using the rear panel on/off switch) it does not return to the last input that had been selected; why?

In order for the No. 526/No. 523 to return to the last input that had been selected you must put the unit in standby before turning power OFF.

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After i switch from Bluetooth to Optical and back again, the Bluetooth connection stopped?

The Bluetooth connection will not keep playing once you have switched the source. Simply press play again on your Bluetooth device to start streaming once again.

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After I set up Alexa and Google Assistant on this speaker, can I use Google Assistant to turn off lights I set up in the Alexa app or vice versa?

No, unless you have set up devices with both voice assistants, you cannot use Alexa to control devices you set up only in the Google Home app, or use Google Assistant to control devices you set up only in the Alexa app.

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After I set up Alexa and Google Assistant on this speaker, can I use Google Assistant to stop the music playback, alarm and timer triggered by Alexa or vice versa?

Yes, you can use the universal command “ Stop”, “Dismiss”, “Cancel” and “Quiet” to stop the current music playback, alarm and timer.

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After I set up Alexa and Google Assistant on this speaker, can I use Google Assistant to hear the notification I set up in the Alexa app?

No. Alexa notifications must be set up in the Alexa app and you can control the notification via Alexa voice only.

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After connecting my Soundsticks Wireless system, no sound is heard.

This happens if you power up the subwoofer before connecting the right and left speakers. The system mutes to avoid potentially harmful pop noise. Just touch one of the volume up/down pads to unmute.

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High pass filter
When the subwoofer is connected, the main channels are "Small", meaning that there is a high-pass filter. This ensures proper blending with the subwoofer.

Crossover settings

The Citation amp supports crossover settings in the range 50Hz - 120Hz. Default is 80Hz.

Multiple subwoofers?

Only one type of subwoofer is supported at a time. Either with cable or wireless.

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Adding Amazon Account

If you have already setup your JBL BAR 5.1 SURROUND with Google Home or AirPlay, you can now sign into your Amazon account via the JBL BAR Setup App. Just download the app and follow the instructions.

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Accessing advanced settings

There are several ways to access the advanced settings. In the settings page, you can adjust settings for subwoofer, EQ and input sensitivity.

Make sure your PC or smartphone is connected to the same network as Citation AMP:

1. On a PC, go to the "Network" folder". There you can find an icon for the Citation Amp. Double click that, and you are taken to the internal webpage for advanced settings for your Citation Amp.

2. Or, in the Google Home app, go to settings for the Citation Amp. At the bottom of the page, you can find the device IP address. Copy and paste this address into your web browser, and you are taken to the internal webpage for advanced settings for your Citation Amp.

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7.1 Surround configuration set up guide

To configure the 7.1 Surround feature on your PC, please follow the guide below:

1. In the left corner on your screen right next to the Windows logo, click on the spy-glass to start a search on your PC.
2. Type in Sound --> then select Change System Sounds:

3. Make sure that your the Quantum Headphones is your Default Device for both Speakers ( Game ) and Earphone ( Communication device )

4. To configure the 7.1 Surround feature, right click on the Speakers --> then select Configure Speakers

5. Select 7.1 Surround and click on Next

6. Make sure that all boxes are selected, then click Next

7. Make sure both boxes are selected, and then click Next

8. Click on Finish. Now your Quantum headphones is configured for 7.1 Surround sound. The configuration will remain after rebooting PC or reconnecting headphones.

Enjoy your sound experience #SoundIsSurvival #DareToListen

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