How To

Support Overview / How To

How To

1869 results
  • Roon support
    The Roon controller (DLNA) is not supported, but it is possible to use the Chromecast or Airplay from the Citation Amp to create a room within the Roon app (needs subscription with Roon). 
  • Returns Policy Infinity
    Returns Policy

    Buy with confidence. Your satisfaction is 100% guaranteed! To learn more our free and easy returns, please visit this link:

    https://www.infinityspeakers.com/returns.html
  • Returns Policy AKG
    Returns Policy

    Buy with confidence. Your satisfaction is 100% guaranteed! To learn more our free and easy returns, please visit this link:

    https://www.akg.com/returns.html
  • Returns Policy
    Returns Policy

    Buy with confidence. Your satisfaction is 100% guaranteed! To learn more our free and easy returns, please visit this link:

    https://www.harmankardon.com/returns.html

     
  • Reset Information
    To reset the headphones, power on the headphones and plug in the USB cable into a USB charger or USB port. Paired mobile devices should disconnect and the led should be constant white. When unplugging the USB cable, the headphones will power off. When manually powering on the headphones, and the last connected mobile phone is not in range, the headphones will revert to Bluetooth Pairing mode ( blue led will blink ) after 5 seconds.
  • Renaming of the JBL Connect App to JBL Portable
    The JBL Connect app will be renamed as JBL Portable on the App Store and Google Play store in January 2021, it will still be possible to find the app in each store by searching for either JBL Connect or JBL Portable.
  • Removing or replacing the integrated cable
    The integrated cable cannot be replaced or detached.
    In case cable is damage please contact our customer service team for help.
  • Remote functions?
    Button 1: Volume or Button 2: Answer phone or 1x Play/Pause 2x Skip next 3x Skip previous. Compatabillty switch - I = iOS A = Andriod. Button 3: volume +
  • Remote functions?
    Button 1 - Answer phone or 1 click: Play/Pause, 2 clicks: Skip to next, 3 clicks: Skip to previous.
  • Remote app does not recognize my AVR1x1S and AVR1x10S receiver?
    Make sure you download the latest version of the app from the Apple App Store or Google Play (for Android devices). - Make sure you device is connected to the same wireless network as your AVR1x1S or AVR1x10S model and not on 3G/LTE.
  • Regarding playing DSD through the USB input on a No. 519 or the No. 526; do they need a DSD driver installed (on the associated computer) like the No. 585 does? I looked on the Mark Levinson website, I do not see a DSD driver in the No. 519 or No. 526 download section. Can the DSD driver in the No. 585 download section be used with the No. 519 and No. 526?
    Yes, the DSD driver in the No. 585 download section be used with the No. 519 and No. 526? There is only one Cmedia computer driver and since the No. 585 was the first to use it it was named that way - so to get DSD to play through USB the same driver must be used for the No. 519 and the No. 526.
  • Reflect Mini 2: Pairing Information
    To connect to a different Bluetooth device, first switch the headphones off. Now press and hold the center button on the headphone remote control for about 3-5 seconds. You should see the light blinking red/blue to indicate pairing mode, and the voice prompt should state “looking for device”. You should see "Reflect Mini 2" appear on the source's BT list. Choose that option, and wait for the voice prompt to state “connected”
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