How To
How To
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To power on the device, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audible voice stating, “powering on” and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the Inspire/Focus 500 Wireless headphone. Once you select that option, the audible voice should state, “connected”. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible voice stating, “powering on….looking for device” You will see the Bluetooth light alternate between red and blue when it is in pairing mode. Once connected the Bluetooth will change to a flashing LED light and the audible voice will state, “connected”.Was this helpful? Thank you for your feedback!
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There can be differences in the internal hardware that also implies different firmwares. These products feature the same specifications and performance expectations. If the app does not inform you of any new updates, the firmware is current and the product is performing as designed.Was this helpful? Thank you for your feedback!
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Infinity Warranty Information
The limited warranty begins on the original date of purchase, and is valid only on products purchased from authorized resellers in the United States and used in the United States.
Warranty Period: Home Audio, Portables
One year (except non-powered speakers, which are covered for five years)
Warranty Period: Car Audio, Marine, Powersports
One year
The following Car Audio premier product lines come with a three year warranty:
Kappa
Kappa Perfect (except Harley Davidson model(s): One year)
Perfect
Beta
NOTE: Warranty coverage can differ by model, please refer to the warranty card included with your product to check your coverage.What is covered by the Infinity warranty?
Unless a different warranty period is stated in the Warranty Card provided with your Infinity product, Infinity warrants for a period of 1 year (5 years for any non-powered speakers) from the date of retail purchase by the original end-use purchaser, that this product, when delivered to you in new condition, in original packaging, from an Infinity authorized reseller and used in normal conditions, is free from any defects in manufacturing, materials and workmanship. Refer to the Warranty Card provided with your Infinity product for specific details including what is not covered along with other terms and conditions.
During the warranty period, the product or components will be repaired or replaced at Infinity’s option, without charge for either parts or labor. Alternatively, Infinity may decide at their sole discretion to refund the pro-rated portion of the original purchase price based on the remaining balance of the warranty period.
Any warranty service or replacement that is performed will not extend the original warranty period.
What is not covered by this warranty?
This limited warranty does not cover damage or failures that are a result of:
- Damage caused by accident, unreasonable use or neglect (including the lack of reasonable and necessary maintenance)
- Damage to, or deterioration of, any accessory or decorative surface
- Damage resulting from failure to follow instructions contained in the owner’s manual.
- Damage resulting from the performance of repairs by someone other than an authorized Infinity service center
- Deterioration of component parts, the nature of which is to become worn or depleted with use such as batteries and headphone ear pads
How to obtain warranty service?
Before requesting a replacement, you may read through our support materials and FAQs. If your questions are not answered, please reach out to our experts for personal assistance and troubleshooting. If you still need to replace your product, please follow these steps:
- Have your purchase receipt or order confirmation handy
- Please visit our support section to fill out the warranty exchange form.
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The InfinityLab power bank will not damage your device.
The InfinityLab power bank will deliver the power your device needs during charging, andd the InfinityLab power bank features auto protection against overheating and features overcurrent/overvoltage conditions.Was this helpful? Thank you for your feedback! -
All InfinityLab power banks are < 100Wh, so there are no restrictions for taking them onto flights as hand luggage (also known as cabin baggage or carry-on luggage).
However, power banks are not allowed to be carried in your hold luggage (also known as checked luggage).Was this helpful? Thank you for your feedback! -
The new Boombox 2 does not feature the Indoor/Outdoor Mode. With the first generation Boombox, the Outdoor Mode was loud, but lacking sufficient bass. The Boombox 2 has both improved bass and loudness to create the perfect balanced sound for all environments.
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The system features an automatic mute function that becomes active after 10 seconds of no signal activity. Since the output level varies greatly between different genres and recording levels, it is highly recommended to set your source volume levels above 4, or preferably at mid-level, then controlling the listening level using the volume control provided in the speaker system.Was this helpful? Thank you for your feedback!
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To use our ESQUIRE2 with your Windows system, you'll need to find a Bluetooth driver that supports A2DP Audio codec. HARMAN do not have these and therefore you will need to contact your PC manufacturer.Was this helpful? Thank you for your feedback!
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Often, hum is caused by a ground loop. This is a problem that is sometimes created when connecting two or more electrical components together. Sometimes the problem does not lie in any one particular unit, but in how they're connected. If your subwoofer is connected to a different wall outlet than your system, try to move the subwoofer plug to the same outlet. This may require an extension cord just for the trial. If it works, you can permanently move the sub or use an extension cord. However, if the hum you are hearing is coming from inside the sub, or if it is constant even when nothing is connected to the inputs of the sub, there is something wrong with the sub and you should bring it in for service.Was this helpful? Thank you for your feedback!
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When using an Android device, you need to have location service active on your phone or tablet and make sure that you allowed "Google Home app" to use the phone or tablet location service. However, make sure your Wi-Fi router has UPnP enabled and that you do not use any network extenders while connecting the product.Was this helpful? Thank you for your feedback!
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Please note that this is a universal remote, which will work with most Android OS phones. However, if some functions do not work, we advise you to contact the phone manufacturer.Was this helpful? Thank you for your feedback!
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If you have updated the unit from a USB stick, performed a reset procedure and removed power from the unit completely for at least 10 seconds, and the BDS still does not work, please repeat the update process. You may want to re-download the update file as well. This should solve the issue, and we are sorry for this inconvenience.Was this helpful? Thank you for your feedback!
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