How To

How To

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  • Unless the two remote controls are identical, you can only assign one remote control at a time to the SB16.
  • 1. Make sure all wall and power outlet switches are on, and that all switches for your speaker system are on. Switch mains power to the system on/off by pressing the bass speaker volume button located on the back of the subwoofer. This button acts as power button when pushed in. 2. Ensure that the input jack is pushed all the way into the output socket on the source device. Check all the connections and secure them. 3. Your volume settings are too low or muted. Increase your volume by pressing the + key located on the right satellite. You can also check volume from your source device. If you are using a computer, check the volume control located in the taskbar, as well as the volume control in the media player or browser. This will mean a total of three volume controls in your computer alone. 4. To mute and unmute the speakers, touch the shining + and - controls on the right-hand "stick" at the same time. Only a slight touch is needed, since these are purely electronic touchpads.
  • Please keep the app running during a firmware upgrade. This is because the app is using BLE to transfer firmware to the JBL DRG. If you exit or kill the app, this will cause the BLE connection to be broken and the upgrade will not complete.
  • To use the Spotify Connect feature for JBL Playlist, a premium Spotify account is required. Please visit www.Spotify.com/freetrial for 30 days of complimentary premium account trial for first time users.
  • JBL DRG will auto reconnect to the last device. To setup a connection with new Bluetooth head unit, press the “reset” button in the App. The device will then search for a discoverable Bluetooth connection and setup.
  • If you require technical assistance, please contact NAVDY customer support at https://www.navdy.com/ Scroll down to the bottom of the website and select "Support" This navigates to the NAVDY HELP CENTER, where you can access FAQs, video tutorial, and live chat service.
  • Close and reopen the app. This will ensure that the app recognizes the headphones.
  • The upgrade via HID tool will only update the Bluetooth module inside of the BDS device. There are two ways of upgrading your system. 1: Upgrading Bluetooth via HID Tool. 2: Upgrade BDS firmware via the built-in software center. The built-in software center will not upgrade your Bluetooth module.
  • Our ESQUIRE2 support A2DP Audio codec, which you will need for your MAC to be able to play to our ESQUIRE2.
  • Make sure you disable AP/Client isolation on your Access Point / Extender and that Multicast forwarding is not disabled between the W-Fi networks. However, we cannot guarantee than streaming will work flawless as Extender networks are tricky and can cause many issues. Always use a 5GHz Wi-Fi network extender for best results.
  • We do not recommend using WEP encryption method, as this can leave your Wi-Fi vulnerable to outside threats. Our OMNI+ does not support this encryption type, we are supporting WPA and up.
  • The power on/off symbol/button will flash red consistently.
  • The power on/off symbol/button will flash white consistently. The LED switches to OFF when charging is complete.
  • The JBL Charge 3 has a battery level indicator, which consists of 5 LED's and display battery level.
  • When all 5 battery level indicator led's are illuminated solid white.
  • The 4 LED's on the front of the unit will light up.
  • It is offering low-latency wireless connectivity via a 2.4Ghz signal that is enabled by a USB dongle included in the box. Turn on the slider, then it automatically connect to the dongle. If you loss the connectivity with the dongle, power on with the slider and hold on for 5 seconds and press and hold the dongle to make sure the pairing until listening to the tone.
  • Before you start

    • Remove any interference that might be blocking the Soundbar side-firing speakers.
    • Any ambient noise or sounds that could disrupt the calibration needs to be out of the room.
    • In case you are moving the Enchant Soundbar you will need to calibrate the sound again.
    • If something went wrong, you can always delete the calibration settings by resetting the system.
      • Press and hold Power - button and  Soruce button down for 5 seconds.
      • This will delete all settings, including the Wi-Fi connection.


    How to use the MultiBeam feature

    1. Press and hold the CALIBRATION iconbutton for 3 seconds.
      1. On the Enchant display a timer will start counting down from 3 to 0 (Once hitting 0 the Calibration will begin).
    Remote icon
    1. The calibration takes around 60 seconds before it is complete. While calibrating you will hear some noises coming from the speaker.
    2. When finished the display on the Enchant Soundbar will say "DONE"

     
  • Smart pass-through charging helps you boost your device and power bank simultaneously through one wall outlet.

    Here is how it works:
    1. Plug your power bank into a wall charger.
    2. Connect your device to the power bank (using the integrated cable or connecting a cable to it).
    3. Press the power button on the power bank to trigger charging if your phone/device doesn't indicate it is charging.
  • For airplanes or analog listening, plug 3.5mm audio plug into headphone audio input to engage passive (wired) audio.
    The headphones will power off when the audio cable is plugged in.
    Passive audio listening will work even if the battery is depleted and the microphone and buttons are disabled during the passive mode.

    NOTE: The No 5909 is only compatible with Mark Levinson's proprietary passive audio cables.
  • After setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.
    Trigger Google - #1 FAQ.png
    Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones

    Get your notifications
    Double-tap the Action button.

    Stop your Google Assistant
    Touch the Action button.

    Reply to the message (where available)
    After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.

    For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones

     
  • This video shows how to use a smart speaker that has Google Assistant built-in.
    Our LINK series have Google Assistant built-in therefore you can practice your voice commands together with Harman/Kardon Citation or JBL LINK products

  • Press and hold the voice button while talking, then release the button to trigger. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/headphones

    Get your notifications

    Tap and hold the voice button without talking, then release the button

    Stop your Google Assistant

    Touch the voice button once.

    Reply to the message (where available)

    After receiving a message notification, touch and hold the voice button to respond. When you’re done, release the button.

  • After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
      Trigger Alexa #2 FAQ.png

    Things to try
    • “What’s the weather?”
    • Play Niall Horan
    • Play NPR on iHeartRadio
    • Set a timer for 5 minutes
    • What new skills do you have?
    Stop Alexa when she talks
    While Alexa is talking, press and release the Action button then say “Stop”.

    For more information and things to try with Alexa, visit: www.amazon.com/alexadevices
    1. On an Android or iOS device, add the Soundbar to your home WiFi network through the JBL BAR Setup App.
    2. Follow the App instructions to complete setup.
    3. Sign in with your Amazon Alexa account. If you do not have, create one.BAR5.1SURROUND alexa multiroom 1.pngBAR5.1SURROUND alexa multiroom 2.png
    4. With the Alexa MRM multi-room music playback, you can stream music on your Android or iOS devices to multiple Amazon Alexa speakers. BAR5.1SURROUND alexa multiroom 3.png
  • The remote control included with your LINK BAR can be updated, if a new version becomes available for your device.

    There are two ways to find out if an update is available.
    • A notification on your Android TV screen will appear. When clicking on it with your remote, more information will pop up.
    • Manually check for an update, in case you have dismissed the notification, or the system does not show it.
    Checking for update
    To manually check for an update, please follow the instructions.
    1. Go to "Settings" on your Android TV (ICON)
    2. Find Connected Devices
    3. Click on LINK BAR Remote
    4. Under the Update firmware, if there is an update available, you will see it under the name.

    The latest firmware version for your remote control is 1.27 (Changes to firmware numbers will change in the future).

    5. Confirm the update for your remote control. The system ill download the files, and automatically start to update your remote.
    5.1 NOTE: The battery needs to have more than 20% power left. If your remote is under 20%, you need to change the batteries, as this may break the remote control device.
    6. When the update is ongoing, you must keep the remote control near the LINK BAR. This is because the remote is using Bluetooth to communicate with the system, and updating the device happen through Bluetooth connection. The update may take around 10 minutes or less.
    7. When update is complete, this message "Remote is up to date," is visible, and you have the latest firmware.
  • You can update our Quantum 600 and 800 using the QuantumENGINE software on your PC.
    To update the headset, go to SYSTEM SOFTWARE tab, find section HEADSET, and press CHECK FOR UPDATE and then INSTALL UPDATE.
  • To turn on/off the TV, the recommended control is “OK Google, turn on”/”OK Google, turn off.”

    Note that this depends on your TV manufacturer and if they support this via HDMI CEC (This works only for HDMI connection).
  • 1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).
  • Press and hold the Lightshow button for more than 2 seconds to turn off the Lightshow.
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