How To
How To
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Some mobile phones, tablet computers or laptop computers will react to the powerful magnetic field from the loudspeaker drive units that are right beneath the top panel. Some have magnetic sensors built in, which means that covers with magnets in the lid can turn the phone ON when the cover lid is opened, and turn it OFF again when the lid is closed. Such phones may turn off if placed on certain portions of the top panel. Other devices are simply sensitive to magnetic fields. You can move the device around on the top of your L8 or L16 speaker, to check if some locations are better than others. The magnetic fields are most powerful near the front panel, where the speaker units are mounted. If you cannot find a location which works, your particular phone, tablet or laptop cannot be used while resting on the top panel of your speaker. There are no reports of damage to any devices because of this phenomenon.Was this helpful? Thank you for your feedback!
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This is most likely due to CEC function. Some our soundbars supports CEC commands from your TV, and if some CEC commands will make the speaker react in a way you do not like, we suggest you disable all CEC functions from your TV. Please note, that your Soundbar will not turn on when your TV is turned on, due to disabling the CEC function.Was this helpful? Thank you for your feedback!
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Check your audio cables and make sure they are secure. Set the volume of the source device (if applicable) to a higher level.Was this helpful? Thank you for your feedback!
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When you are installing new apps or adding content to your LINK BAR, the system may be a bit slower when dealing with multiple things.
Here is a couple of things you should know.- You need a speedy internet connection to download all the content you added.
- Wait for everything to be finished, then you can enjoy the system without any issues.
- Reboot LINK BAR after installing all apps. A fresh reboot can help and enhance performance.
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If you find yourself encountering audio dropouts or interference coming from your surround speakers when they are not docked on the main unit, here are a couple of tips to try to remedy that.
1. Try moving any wireless routers that are near the sound bar further away.
2. Reboot router so it can auto select a new frequency channel, since the sound bar and router may be on the same channel resulting in audible interferences
3. Re-position the surround speakers so they are closer to the main unit.
4. Re-calibrate the surround speakers
5. Adjust the volume on the sound bar and gradually raise the volume, if driven to hard the sound bar speakers can distort
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Yes, rinse it under a faucet or under the shower, but not under full water pressure.Was this helpful? Thank you for your feedback!
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N400NC
Software Update Release Notes
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Version: 4.1.0
Release Date: November 4, 2021
What’s New
- Fixed issue where there was no sound when using earbuds with conference software on pc, i.e. Zoom, WebEx, Skype
- Performance improved
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N5 Hybrid
Software Update Release Notes
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Version: 3.8.0
Release Date: March 15, 2024
What’s New
- Add support for Google Audio Switch
- Stability and performance improvement
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Version: 3.6.0
Release Date: January 15, 2024
What’s New
- Change Max Volume limiter default back to off
- Enhance Silent Mode, Ambien Sound Mode, & Private Call Mode
- Personi-fi function set to off after power cycle
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N9 Hybrid
Software Update Release Notes
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Version: 3.7.0
Release Date: January 15, 2024
What’s New
- Stability and performance improvement
Was this helpful? Thank you for your feedback! -
If you are having difficulty with the noise cancelling feature while on your PS4, please check your side tone setting in QuantumENGINE by connecting your Q800 to your PC. Please note that ANC will not work properly if the mic is on and sidetone is greater than 0. We recommend either muting the mic or change the sidetone in the JBL QuantumENGINE to 0.Was this helpful? Thank you for your feedback!
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We've intentionally designed the flip-up boom mic to stay affixed to the headset. We know from experience that losing or breaking the detachable mic is never fun. Therefore, we designed the mic to fold neatly into the headset - this design also allows the mic to automatically mute when elevated. If you're wanting a detachable mic, please check out the Quantum 100 or the Quantum ONE.Was this helpful? Thank you for your feedback!
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Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. Check that the correct playback device is selected under Control Panel > Sound > Playback. Select the correct device, right-click, and select "Set as Default Device". Check the computer volume levels and make sure it is not muted or turned all the way down.Was this helpful? Thank you for your feedback!
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