How To

How To

1847 results
  • QUANTUM STREAM WIRELESS

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  2.9.0 (Lightning) ; 3.3.0 (USB-C)

    Release Date: February 26, 2024

    Release Media: OTA (over the air) Update via JBL Headphone App

     

    What’s New

    1. Stability and performance improvement
  • It is not possible to have Ambient Aware or TalkThru activated at the same time as Sidetone when the microphone is turned on during a call. This is the case no matter if you are using Bluetooth or the 2.4 GHz mode.
    You can use Ambient Aware during a call if Sidetone is turned off. You are able to do this in both Bluetooth or the 2.4 GHz mode.
    All three audio modes are activated if the microphone on your device is turned off no matter if you are using Bluetooth or the 2.4 GHz mode.
     
  • QUANTUM TWS

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  3.8.2

    Release Date: Nov 20, 2023

    Release Media: OTA (over the air) Update via JBL Headphone App or Quantum Engine

     

    What’s New

    1. Updated BT name from "JBL QUANTUM TWS" to "JBL Quantum TWS"
  • RADIANCE 2400

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  94384

    Release Date: July 8, 2024

    Release Media: OTA (over the air) Automatic Upgrade


    1. Upgrade to Google SDK 1.56 to resolve issues related to Wi-Fi set up in the Google Home app and compatibility with 1st party Google speakers.


  • To restore your JBL Rallybar/S/XL to factory settings, Press + and  buttons simultaneously for 10 seconds.

  • No, that is not possible. However, you can create a 5.1 wireless surround system to extend your TV or movie sound. All you need is two additional OMNI+ speakers, such as 2 x OMNI 10+, OMNI 20+ or OMNI 50+.
  • To skip the tracks forward, press and hold the volume up (+) button for 1-2 seconds and you will advanced to the next song. To start the current song you are listening to over, press and hold the volume down (-) button for 1-2 seconds. Please note: You can only advance to the next song be skipping forward, you cannot skip tracks backward. You can only restart the current song over by pressing the volume down (-) button.
  • To connect to a different Bluetooth device, first switch the headphones off. Now press and hold the center button on the headphone remote control for about 3-5 seconds. You should see the light blinking red/blue to indicate pairing mode, and the voice prompt should state “looking for device”. You should see "Reflect Mini 2" appear on the source's BT list. Choose that option, and wait for the voice prompt to state “connected”
  • Yes, the DSD driver in the No. 585 download section be used with the No. 519 and No. 526? There is only one Cmedia computer driver and since the No. 585 was the first to use it it was named that way - so to get DSD to play through USB the same driver must be used for the No. 519 and the No. 526.
  • Make sure you download the latest version of the app from the Apple App Store or Google Play (for Android devices). - Make sure you device is connected to the same wireless network as your AVR1x1S or AVR1x10S model and not on 3G/LTE.
  • Button 1: Volume or Button 2: Answer phone or 1x Play/Pause 2x Skip next 3x Skip previous. Compatabillty switch - I = iOS A = Andriod. Button 3: volume +
  • Button 1 - Answer phone or 1 click: Play/Pause, 2 clicks: Skip to next, 3 clicks: Skip to previous.
  • The integrated cable cannot be replaced or detached.
    In case cable is damage please contact our customer service team for help.
  • The JBL Connect app will be renamed as JBL Portable on the App Store and Google Play store in January 2021, it will still be possible to find the app in each store by searching for either JBL Connect or JBL Portable.
  • To reset the headphones, power on the headphones and plug in the USB cable into a USB charger or USB port. Paired mobile devices should disconnect and the led should be constant white. When unplugging the USB cable, the headphones will power off. When manually powering on the headphones, and the last connected mobile phone is not in range, the headphones will revert to Bluetooth Pairing mode ( blue led will blink ) after 5 seconds.
  • Returns Policy

    Buy with confidence. Your satisfaction is 100% guaranteed! To learn more our free and easy returns, please visit this link:

    https://www.harmankardon.com/returns.html

     
  • Returns Policy

    Buy with confidence. Your satisfaction is 100% guaranteed! To learn more our free and easy returns, please visit this link:

    https://www.akg.com/returns.html
  • Returns Policy

    Buy with confidence. Your satisfaction is 100% guaranteed! To learn more our free and easy returns, please visit this link:

    https://www.infinityspeakers.com/returns.html
  • The Roon controller (DLNA) is not supported, but it is possible to use the Chromecast or Airplay from the Citation Amp to create a room within the Roon app (needs subscription with Roon). 
  • In the United States a business must charge sales tax in states where they have a physical presence (a warehouse, store, administrative office, sales office, etc.). When buying direct from Harman or any of our subsidiaries, we are required by law to charge sales tax in the following states where we have a physical presence. All other states are not subject to sales tax.


    California 

    Connecticut 

    Florida 

    Georgia 

    Kentucky 

    Michigan 

    Missouri 

    New Jersey 

    New York 

    North Carolina 

    Pennsylvania 

    South Carolina 

    South Dakota 

    Tennessee 

    Washington 

    West Virginia 

    Wisconsin

  • If the screen appears dark, try repositioning the Horizon 2 for the light sensor to work to the fullest. In some positions, the Horizon 2 cannot effectively detect the ambient light level in the room. 

  • As default the line output is set to Fixed. You can change it to variable in the advanced settings.
  • 1. Connect the first Partyboost speaker with your phone and keep music playing (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).
    PartyBoostBluetoothButton.png
    2. Press the Partyboost button on the first speaker.
    3. Turn on the second speaker that you want to connect in Partyboost mode.
    4. Now press the Partyboost button on the second speaker.
    5. After a few seconds, both Partyboost speakers should connect and play together.
    It can take a few seconds after music is started before sound will be heard from both speakers.
    This is also the process for connecting more than two speakers in Party mode, simply turn on the other compatible speakers and press the Partyboost buttons. PartyBoostButtonsGroup.png
  • 1. Turn on both speakers.
    2. Connect your device to one of the two speakers via Bluetooth.
    PartyBoostBluetoothButton.png
    3. Start streaming music to that speaker (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).
    4. Open the JBL Portable app.
    5. Allow the app to detect the single speaker playing music.
    6. Once detected, press the Connect/Partyboost button on both speakers.
    PartyBoostButtons.png
    7. Allow the app to identify both speakers.
    8. Click the Partyboost button, you will see the option for Party or Stereo, select Stereo.

    Please note: Stereo Mode can only be enabled when 2 of the same speaker model are used.
    For example, you will not be able to achieve Stereo Mode with a Flip 5 and Flip 6, only Party Mode.
    Also, it is not possible to pair speaker models with Connect and Connect+ together, or pair to speaker models with Partyboost.

    1. Power on your Harman Kardon Citation speaker.
    2. Verify that you are connected to the right Wi-Fi network on your smartphone.
    3. Enable Bluetooth BT
    4. Enable Location services location icon
    5. Open your Google Home app Google Home app
      1. Make sure you have permitted the Google Home app to view your location.
    6. First option NEXT oPTTap Addaddd Next topSet up device Setup device NEXT opSet up new devices in your home home icon
    7. Second  option NEXT NEXTTap Disocvery Next topX device found Setup ICON deviceNEXT opSelect Home locationhome icon
    8. Follow the instruction on screen to add your new Harman Kardon Citation speaker.
    CItation android
     

    Still not sure how to connect, then watch this video below:

    1. Power on your Harman Kardon Citation speaker.
    2. Verify that you are connected to the right Wi-Fi network on your smartphone.
    3. Open your Google Home app Google Home app.
    4. Enable Bluetooth BT ICON
    5. First option NEXT oPTTap Addaddd Next topSet up device Setup device NEXT opSet up new devices in your home home icon
    6. Second  option NEXT NEXTTap Disocvery Next topX device found Setup ICON deviceNEXT opSelect Home locationhome icon
    7. Follow the instruction on screen to add your new Harman Kardon Citation speaker.
    setup gif

    Still not sure how to connect, then watch this video below:

     

  • Shipping & Delivery Information

    We offer FREE ground shipping every day on all orders. We also offer prioritized shipping options to make sure your items arrive when you need them. To learn more, please click on this link:

    https://www.jbl.com/shipping.html
     
  • Shipping & Delivery Information
     
    We offer FREE ground shipping every day and FREE 2nd Air on orders including portable speaker. We also have holiday shipping options to make sure your items arrive when you need them. To learn more, please click on this link:

    https://www.akg.com/shipping.html
  • Shipping & Delivery Information
     
    We offer FREE ground shipping every day and FREE 2nd Air on orders including portable speaker. We also have holiday shipping options to make sure your items arrive when you need them. To learn more, please click on this link:

    https://www.infinityspeakers.com/shipping.html
  • No, connect your AURA to your home network (see QSG) once your AURA is connected and your device is on the same network. Simply open Spotify Premium, and a small speaker icon will be visible inside the app.
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