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TUNE BEAM: Software Update Release Notes
TUNE BEAM
Software Update Release Notes
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Version: 4.4.0
Release Date: September 8, 2023
Release Media: OTA (over the air) Automatic Update through JBL Headphone App

What’s New
1. Add L/R sound balance feature
2. Minor bug fixed for better user experience
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TUNE BUDS: Software Update Release Notes
TUNE BUDS

Software Update Release Notes

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Software Version: V6.1.0

Release Date: November 22nd, 2024

Release Media: OTA (over the air) via JBL Headphone App

What’s New
1. Add Google Audio Switch (AS) feature support
2. Stability and performance improvement
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TUNE-FLEX: Does the JBL Headphones app give me any indications when I choose different Ear Tips mode?

JBL Tune Flex is packed with two types of ear tips. These are called “Open Ear Tips” and “Sealing Ear Tips”.
When you click the Ear Tips mode, you will hear a tone to remind you of the different sound modes (Voice prompts not ready yet).

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TUNE-FLEX: Does the number mean different levels of ANC Tuning?

Numbers 1-6 do NOT relate to ANC level, but you can find the optimal performance for your ears by selecting one of the bubbles.

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TUNE-FLEX: How can I choose the best sound to fit my ear tips?

You can choose the “Ear Tip Sound Settings” feature in the JBL Headphones app or activate this feature by tapping three times + holding the left earbud.

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TUNE FLEX: Software Update Release Notes
TUNE FLEX
Software Update Release Notes
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Software Version: V3.1.0 (global)
Release Date: September 14, 2022
Release Media: OTA (over the air) via JBL Headphone App

What’s New
1. Improved the connectivity between left and right earbud.
2. ANC (active noise cancelling) can be activated more quickly.
3. Optimized the APP user experience for better flow.
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TUNE-FLEX: What happens if I do not perform the “Ear Tip Sound Settings” check using the relevant ear tip?

If you do not perform the "Ear Tip Sound" setting after changing the ear tips, i.e., using the “Open Ear Tips” for “Sealing Ear Tip” mode, the sound will not be as natural as with “Sealing Ear Tips”, and vice versa.

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TUNE-FLEX: What is the benefit of using “Open Ear Tips vs Sealing Ear Tips”?

JBL Tune Flex is packed with two types of ear tips. These are called “Open Ear Tips” and “Sealing Ear Tips”.
“Open Ear Tips” allow you to be aware of your surroundings while using the earbuds. “Sealing Ear Tips” provide you with greater sound isolation and a more secure fit.

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TUNE-FLEX: What is the purpose of ANC Tuning?

Due to the various human ear canal, there are different needs of each user for ANC. When you change ear tips, we suggest you reselect different modes of ANC Tuning to enjoy the best ANC experience. Each ANC Tuning represents different ANC presets, that way you can find the one that best fits your taste.

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TUNE-FLEX: What is the purpose of the “Sealing Ear Tips”?

JBL Tune Flex is packed with two types of ear tips. These are called “Open Ear Tips” and “Sealing Ear Tips”.
We recommend using the “Sealing Ear Tips” for extra isolation, secure fit and stability.
Ear tips in three sizes are included in the box. You can choose the size that best suits your preference and your ear configuration.

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TUNE-FLEX: Why do I need to perform the “Ear Tip Sound Settings” after changing ear tips?

Different ear tip types provide a different sound performance, depending on their shape. For a high-quality sound output, JBL specially tuned the sound according to different tips to fit your wearing preference.
o The Open Ear Tips mode allows more natural, while letting the surrounding noises come through.
o The Sealing Ear Tips provides more isolation from the surroundings.

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TUNE FLEX 2: Software Update Release Notes
TUNE FLEX 2
Software Update Release Notes
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Software Version: V2.2.0
Release Date: November 11th, 2024
Release Media: OTA (over the air) via JBL Headphone App

What’s New
1. Add Google Find My Device support
2. Stability and performance improvements
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Tuner 2 - DAB Reception Issues

There is a rare issue causing some DAB radio stations not to be found after performing a scan.
If you are experiencing this, a firmware update has been released to fix the issue.
First, please read through the update instructions thoroughly, then proceed with installing the update.

Please click the link below to download the update:
JBL TUNER 2

If you have any questions regarding the update or installation, please do not hesitate to contact us.

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Tuner XL - DAB Reception Issues

There is a rare issue causing some DAB radio stations not to be found after performing a scan.
If you are experiencing this, a firmware update has been released to fix the issue.
First, please read through the update instructions thoroughly, then proceed with installing the update.

Please click the link below to download the update:
JBL TUNER XL

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TWS Left & Right Not Pairing Together
The two earpieces of your TWS headphones should normally be connected together without issue. However, if they are no longer paired to each other, please follow these steps, in order.
1. Forget/unpair the headphones on your device.
2. Manually pair the two earpieces together following the "Manual Pairing Left & Right" instructions in your Owner's Manual/Quick Start Guide.
3. Pair the headphones to your device and see if this resolves the problem.
4. If manual pairing does not fix the problem, forget/unpair the headphones on your device again.
5. Initiate a Product Reset to reset the earbud’s Bluetooth connection.
  - Note that RESET will wipe all previous settings and pairings, so it will be necessary to pair your headphones with your devices again
  - Follow the Product Reset instructions in your Owner's Manual/Quick Start Guide.
  - Manually pair the 2 buds together again, as you did in step 2. This additional step is necessary because, by default, the reset procedure does not automatically pair the two ear pieces together, but it does wipe all previous settings and resets the internal processor, so it is necessary to manually pair the two ear pieces together again.
  - Pair the buds to your Source Device.
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TWS Mode Capabilities and Restrictions

You can connect two of the same Partybox models (e.g. 2 x Partybox 310, or 2 x Partybox 100) together in TWS Mode by pressing and holding the Bluetooth button on both speakers for 5 seconds, or by pressing the dedicated TWS buttons on the rear panels of both speakers on the Partybox 110, 310 and 710. It is possible to pair two different Partybox models together using a wired connection (e.g. 1 x Partybox 310 and 1 x Partybox 100). It is also possible to pair two Partybox different models wirelessly in Party mode, however this is only possible with the newer Partybox models - the Partybox 110, 310 and 710. The Partybox 200 & 300 can be paired in TWS mode as they are the same model apart from the presence of a battery in the Partybox 300. If you connect an instrument or microphone to one Partybox speaker while using TWS, the instrument or microphone connected to one speaker will be reproduced by this speaker alone. You will not hear the instrument or microphone in both speakers. If it is necessary to have instruments reproduced by two or more PartyBox speakers, it is possible to use an RCA or aux cable – connected from the RCA, aux or daisy chain outputs on the speaker that the instrument or microphone is connected to, wired to the RCA, aux or daisy chain input of the secondary speaker. Alternatively a small mixing console can be used - connecting audio sources to this mixer and sending the mixed audio signal to the speakers with a wired connection.

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UA Flash: Ambient Aware Technology

To activate Ambient Aware DOUBLE CLICK the center button located on the LEFT ear. You should hear the music level drop. To resume to normal music level, DOUBLE CLICK the center button on LEFT ear again.

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UA Flash: AptX Support Information

The UA Flash does not support AptX or AAC audio codecs

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UA Flash: Call Information

To take a phone call, press the center button of the RIGHT ear for 1 second. To hang up a call, press and hold the center button on the RIGHT ear for 1 second. To ignore a call, press and hold center button for 3 seconds until music resumes.

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UA Flash: Charging Information

To charge the UA Flash, place inside charging case. While charging, both LEFT and RIGHT ear bud will display a sold red light. Once the headphones are fully charged. The red light will turn OFF. When the charging case is fully charged, the white LED's will light up accordingly: 0= 0% Dead 2-3 = 40%-50% 4=100% Full battery life

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UA Flash: Controlling Music

To pause/play music, press center button on RIGHT ear for 1 second. To skip tracks forward, DOUBLE CLICK the center button on RIGHT ear. Unfortunately, you cannot skip tracks backward.

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UA Flash: Pairing to a different device

To connect to a new device, begin with the headphones powered off and hold the center button on the RIGHT headphone for 5 seconds to enter pairing mode. You will hear the BT pairing audible chime as it searches for a different device. Make sure the device you are wanting to connect to is in range and BT is on. Once connected you will hear the audible Connected chime. Once Right ear is connected, press and hold the center button on LEFT ear for 3 seconds as it powers on and connects to the device followed by the same Connected audible chime.

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UA Flash: Power Off Information

To turn off the UA Flash, you may place headphones in case to automatically power off or press and hold the center of the UA logo on the RIGHT ear for 3-5 seconds until you hear the power down chime. Both RIGHT and LEFT ear will display a solid red light before turning completely off. Please note: Powering off the RIGHT ear, will also power off the LEFT ear as well.

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UA Flash: Power On and Pair Information

To power on and pair the UA Flash, remove the ear tips from the charging case. If this is your first time using the headphones, they will automatically go into pairing mode. You will see the blue and red LED light flash on the RIGHT ear as it attempts to pair with your device. Make sure your device is in range and BT settings are ON. The JBL True Wireless Flash should pop up on your list of discoverable devices within 3-5 seconds, and connect. Once connected, you will see a slow blinking blue light below the UA logo on the RIGHT Ear. The RIGHT ear must be connected first in order to power on and connect the LEFT ear. To connect the LEFT ear, simply press and hold on the UA logo for 3-5 seconds until you hear the audible power on chime. (The left should automatically power on when you remove it from the case) Once powered on, it should connect to your device within a few seconds displaying a slow blinking blue LED light below the UA logo.

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UA Flash: Reset Procedure

To reset, Long press the (Right) button for 2s when the earbuds in the case, the blue LED will flash once to indicate reset is done.

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UA Flash: Voice Assistant

To activate Voice Assistant, press and hold the LEFT ear for 5 seconds until music stops and voice assistance asks what they can help you with

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UA Pivot Headphones: Ambient Aware Technology Information

AmbientAware Technology allows you to hear your surroundings without removing your UA Pivot headphones. To activate AmbientAware mode, double press the Bionic Hearing button on the controller. You will hear a tone, and your music level will lower when AmbientAware Technology is engaged. To revert back to normal volume, simply double press the Bionic Hearing button again.

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UA Pivot Headphones: AptX Support Information

The UA Pivot headphones do not support AptX™ and AptX HD™ audio codecs.

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UA Pivot Headphones: Call Information

To receive a call, press the power/pairing button on the controller for 1 second.

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UA Pivot Headphones: Charging Information

As the headphones are charging, you will see a red solid light indicator on the controller. Once the unit is fully charged, the red light will turn off.

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