All of our in-wall/in-ceiling speakers are designed to be used in a wall without the need for a back-box. The specs provided are based on no back-box. However, when adding a back-box (really only possible when doing new construction), you will improve the low frequency response a bit, getting a tighter bass response.

JBL Xtreme, JBL Pulse 2, JBL Charge3, JBL Flip 3, Pulse 3, and Flip 4 Android, Google Now, Google Play are trademarks of Google Inc. Siri, iTunes, and Apple Music are trademarks of Apple Inc. Spotify is a registered trademark of Spotify AB. IOS is a registered trademark of Cisco in the US and is used by Apple under license.

The first JBL speakers featuring the JBL Connect technology are: JBL Flip 3, JBL Pulse 2, JBL Xtreme, JBL Boost TV and JBL Charge 3, SB 450 A firmware upgrade is available for the JBL Charge 3 ,which will upgrade Connect to JBL Connect+. After this fw upgrade, it is no longer possible to connect the Charge 3 with other products which have JBL Connect ( Flip 3, Boost TV, Pulse 2, Xtreme )

NOTES

• Only file names that contain numbers or English characters can be displayed, otherwise “UNKNOWN” will be displayed.
• “UNSUPPORTED” is displayed when the file format is not supported.
• Do not extract the USB device while in operation.
• For a large capacity USB, it may take longer than a few minutes to be searched. USB with more than 2000 files cannot be supported.
• Devices which require additional program installation connected to a computer are not supported.
• The USB port of the soundbar cannot be connected to a computer and it cannot be used as a storage device.
• The exFAT and NTFS file system is not supported. FAT16/FAT32 systems are available.
• Depending on some devices, it may not be available to recognize the followings on the soundbar: External HDD; Card readers; Locked devices; Hard type USB devices; USB hub; Using USB extension cable; iPhone/iPod/iPad; Android device.

JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE

Harman Kardon speakers that have the Wireless Dual Sound feature (stated on package) are compatible with the Go + Play Mini.

HTFS 3 will match these speakers sets: HKTS 20, HKTS 30, HKTS 60, HKTS 65 and HKTS 200. HTFS 2 will match these speakers sets: HKTS 9, HKTS 16 and HKS 4 satellite speakers.

It is a model made for vocal use.

BDS 280S and 580S support 802.11b, g and n. (2.4GHz ISM Band, Europe 13 Channels).

The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 400 Game, right-click, and select "Set as Default Device".  Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly. Check the JBL Quantum 400 Game device and make sure it is not muted or turned all the way down.

Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 910 Wireless Game, right-click, and select "Set as Default Device".  Check your headset's game audio chat balance dial and ensure that the balance is correct. Check the JBL Quantum 910 Wireless Game device and make sure it is not muted or turned all the way down.

Make sure the volume is turned up and that the correct device has been selected in the system sound settings. Check the computer volume levels and make sure it is not muted or turned all the way down.

Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default communication device is selected under Control Panel > Sound > Playback. Select JBL Quantum ONE Chat, right-click, and select "Set as Default Commuication Device". Check your headset's game audio chat balance dial, and ensure that the balance is correct. Check the JBL Quantum ONE Chat device and make sure it is not muted or turned all the way down.

Make sure the headset volume control is turned up and your microphone is unmuted. Check that only one voice chat application is in use while in-game. If you're connected to the PC, make sure that the communication device is selected under Control Panel > Sound > Recording. Select the JBL product and select "Set as Default Device". Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly.

-       Alexa is not available in all languages and countries. For countries without Amazon Alexa, you can double tap to activate the native voice assistant on your mobile device.

-       The Google Assistant isn’t available in certain languages and countries. For countries without Google Assistant, you can double tap the left ear cup on the headphone to activate the native voice assistant on your mobile device.

Please check your OS version. If you are using an iPhone with OS version of 8.3 or lower , please upgrade your system to the latest version.

The BT module takes approximately 3 seconds to activate and connect with the headphones.

If your Micro II does not sense an audio signal on its input, it goes into Standby to save power. It should wake up again when audio is sensed. Since Micro II senses audio on its input, not on the speaker volume, always turn up the volume on the source, then control speaker volume on the Micro II. This way it will not go into Standby unless music stops.

There is a known issue that Spotify Connect and Amazon Music are not stable over a wired connection. If you primarily use these services, it is recommend to connect to the home network via Wi-Fi.

The remote is only capable of operating one device at a time (unless you have programmed advanced functions such as Volume, Channel or Transport control Punch-Through). When you press the Source Selector to operate your other product, such as the DVD player, the remote cannot control any other product, including the AVR, until you press the AVR Button again. To avoid your problem in the future, always press the AVR Button or appropriate Source Selector before you enter any command.

Orange cable is JBL signature color!

Vehicles that have an Active Noise Cancelling system are prone to encounter sound issues when an after-market subwoofer is installed. The sound issue can be described as a hum or low-frequency tone. To understand why this is happening it's important to understand how the ANC system in a vehicle works.

 

The ANC system's main job is to pick up on any internal/external low-frequency sound, such as engine/road noises, and block them out. The signal is sent to its ANC processor to produce a reverse phase audio signal and is sent back to the speaker system. The inverted phase signal will cancel out the internal/external low-frequency sound, blocking out any unwanted noise.

 

When you add an aftermarket subwoofer into the mix the ANC system hears the subwoofer output as being part of the engine/road noise. The ANC system believes the low-frequencies being emitted by the subwoofer are part of the unwanted noise and this leads to the ANC system producing an out-of-phase low-frequency signal to block the sub's output.

 

To identify if your vehicle has an ANC system you can do one of two things.

 

1. Look up your vehicle's specifications online and verify if an ANC system is installed.
2. Drive your vehicle, play music, put your vehicle in park, and then either turn off the engine or open your door. If the subwoofer plays as it should you'll know you have an ANC system.

To fix the sound issue you'll need to disable the ANC system. You can accomplish this by doing one of three things.

 

1. Contact your dealership to see if they can disable the ANC system
2. Use an ANC Bypass Harness
3. Disable the ANC system yourself

 

We believe the baseline performance of the QuantumSPHERE technology is cutting edge in terms of localization. The calibration feature improves upon this performance by calibrating the system to your individual anatomy.

If the preset DAB/FM station signal is not strong enough the alarm will go off in buzzer mode instead. Make sure the signal is strong enough, by checking that the station plays without static or distortion (FM).

If you have a mesh network (more commonly seen in Eero Mesh networks), it is possible that you may experience your satellite speakers or subwoofer intermittently disconnecting from the soundbar. This is similar to normal interference that occurs with products on a similar wireless frequency. The special thing about Eero mesh networks is that they do not allow you to move a device to the 5Ghz or 2.4Ghz band. The system will automatically decide which devices should be on which band and will move them accordingly (switching whenever needed). Some of our soundbars run on a 5Ghz frequency which is where the interference can occur. Since we cannot change the signal in which they operate and we cannot change the band they are connected to via their Eero mesh network, there are a few things you can do to try and stop this from occurring. 

  

1. Move the mesh nodes far away from the soundbar 
2. Use the 2.4Ghz band instead of the 5Ghz band (if your mesh system allows this) 
3. Ensure to enable/utilize the MU-MIMO setting (not applicable to all mesh systems). Please refer to your router's website to see if MU-MIMO is being utilized by default. 

  

What is MU-MIMO? 

MU-MIMO stands for Multi-User, Multi-Input, Multi-Output. This allows for the router to send a signal to multiple devices at one time vs. the previous version in which the router would be able to connect to multiple devices, but only send the signal to one device at a time. 

  

NOTE: You may notice that when the soundbar is turned on, there may be a dip in the immediate internet speed, but it will go back to normal within less than a minute.

This is considered as extra equipment

This is because standard USB charging is possible from so many sources and chargers, and also from computers. There is a charging cable in the box, which permits charging from all USB chargers of at least 1A capacity.

In the ANC on mode, we take advantage of advanced signal processing to finely tune, and personalize the audio performance. In passive and in ANC off mode, that signal processing is not running, so you may hear a difference in audio performance