How To

Support Overview / How To

How To

1846 results
  • What is the difference between the SB 250 and SB 350?
    The SB 250 has optical and auxiliary connections, while the SB 350 has both connections along with HDMI ARC. The SB 250 has the JBL SoundShift feature (one-button switch between TV and Bluetooth connection), while the SB 350 does not. Compared to the SB 250, the SB 350 has a more powerful subwoofer amplifier. The bigger amp will provide listeners with more bass response.
  • What is the difference between the Studio 2 and Arena Architectural speaker series?
    Apart from the driver materials, both the Studio 2 and Arena architectural speakers are quite the same. However, the Studio 2 series does deliver better high frequency versatility, thanks to the pivoting and level adjusting feature for the tweeter. The pivoting feature allows you to position/direct the tweeter toward the listening area. The level adjusting feature allows you to tune the high frequency (Zero to -3dB) as needed. These features are also available on select Harman Luxury Architectural speakers (Revel) as well.
  • What is the distance between wall-mounts on JBL BAR soundbars
    The distance between wall-mounts centers are: JBL BAR Studio: 45 cm. JBL BAR 2.1: 70 cm. JBL BAR 3.1: 70 cm. JBL BAR 5.1: 61 cm JBL BAR 5.1 Surround: 71.85 cm JBL BAR 9.1: 55,5 cm
  • What is the expected playing time on a fully charged battery?
    Playing time is up to 20 hours.
  • What is the Frequency response of the Citation series?
    The Frequency response for the Citation series, except the subwoofer, is 50Hz to 20Khz.
     
  • What is the function of the EQ Button in the remote app for AURA?
    The EQ Button activates a special "wide stereo sound" effect. It does not affect bass settings. Turning EQ On/Off does not reset bass level to default value. User can adjust BASS in the Bass +/- control in the APP.
  • What is the latest software version available for Flip 3?
    Software version v.7.9 is the latest for the Flip 3
  • What is the length?
    JBL Bar 9.1 is 884 mm (without the surrounds in charging position). Surrounds add approx. 160 mm on each side, in charging position.
  • What is the Lexicon DD8 power output at 4 ohms?
    The same as the 8 ohm output, 125 watts/channel.
  • What is the maximum number of speakers that I can connect together via the Dual Sound feature?
    Wireless Dual Sound feature supports a maximum of two speakers. Both the GO + PLAY MINI and the other speaker must have the Dual Sound feature.
  • What is the maximum video resolution of the No. 40 HDMI card?
    The maximum video resolution of the No. 40 HDMI card is 1080i.
  • What is the No. 536 power consumption for the various operational and standby modes?
    The No.536 has several operational and standby modes - the measurements below represent typical values measured at 120VAC: Mode Typical Power Consumption Notes On 210 Watts With no input or output loading Normal (standby) 4.1 Watts/100 Watts Unpon initial power-up/After first use Power Save (Standby) 4.1 Watts Green (Standby) 0.3 Watts OFF 0 Watts Via rear panel switch Note that the No. 536 cannot be shut off by the front button – this is used only for switching the amp in/out of a standby mode. Also note that when set to the Normal standby mode, the amplifier will initially consume the same power as when in the Powersave mode but will change to a higher level after it is switched on for the first time.
  • What is the No. 585 power output into 4 ohms?
    The No. 585 will deliver 350 watts into 4 ohms
  • What is the overall power rating of the Citation MultiBeam 1100?
    The overall power rating is 630 W maximum power at 1% THD.
     
  • What is the procedure to reset Xtreme?
    With the speaker ON, press and hold the VOL+ and Pause/Play buttons for 5-6 seconds. The Xtreme shuts down, and is now reset. You will need to 'forget' the speaker in Bluetooth settings on your phone/tablet in order to pair it again.
  • What is the purpose of having dual tweeters on a speaker?
    Speakers will dual tweeters gives listeners the ability to have a single speaker to drive two independent channels, ideally stereo left and right. Dual tweeter speakers are usually used for in-ceiling audio applications. They have four terminals (two sets of positives and negatives) used to plug in speaker wires from the amplifier.
  • What is the purpose of the audio level adjustment on in-wall/in-ceiling speakers?
    The audio level adjustment is a dedicated control for adjusting the tweeter’s high frequency volume. It allows you attenuate up to 3dB, based on your environment and/or preference.
  • What is the range of JBL LIVE headphones? How far can I go from the source device, while listening to my JBL LIVE headphones?
    The range is approximately 10 meters, depending on the environment.
  • What is the rated power of the Omni 50+ speaker with and without AC power?
    The Omni 50+ rated power with AC power connected is 4 X 25 Watt. When using battery only, the rated power is 4 X 15 Watt.
  • What is the rated power of the OMNI BAR+ system?
    Both the OMNI BAR+ and its subwoofer have 200W of power amplification, which means that total system power is 400 W.
  • What is the requirement for the JBL Everest GA series?
    These are the supported languages for the Everest GA series.
    • English (US, UK, CA, IN, AU)
    • German
    • French (CA, FR)
    • Japanese
    • Portuguese (BR)
    More will be added in future Google releases.
  • What is the USB connection on the back of the product for?
    This connection is intended for software and service updates only.
  • What is the voltage and power consumption
    Voltage is 100 - 240 Volt AC. Maximum power consumption is 120 Watts.
  • What is the wearing style of the Soundgear Sense?

    Soundgear Sense provides two wearing styles, either as regular TWS headphones with an ear hook for a secure fit, or as a neckband headphone with the optional detachable neckband. Both wearing styles offer the same open ear experience with rich, full-range sound, it is just a matter of your own preference or use case which wearing style you choose. 

  • What is this new simultaneous voice assistant experience?

    Now, with Google Assistant and Alexa available simultaneously on your JBL Authentics speakers, you can choose to use one or both voice services available. This means you can set up just Alexa, just Google Assistant, or both. If you choose to set up both services, they will be at the ready. You can use either of them whenever you want simply by saying either “Hey Google” or “Alexa”.

  • What is TruNote™ Auto Sound Calibration?
    Headphones are tuned on a finely calibrated, standardized fixture to meet our target sound profile – but our heads are not finely tuned, calibrated fixtures so the sound we actually hear is different from the designed curve due to variations in how the headphones fit on each of us, meaning most people do not hear the target sound of the headphone.    Harman’s TruNote auto calibration technology is a patented algorithm that calibrates the sound of the headphone to each individual by measuring the unique fit of the headphone to the user.  The system automatically adjusts the sound of the headphone, creating a personalized equalization that restores the sound of headphone to the design target. The headphone sound is automatically personalized to each individual ensuring that they hear JBL sound as we engineered it to sound = better audio
  • What is Window Sonic Spatial Surround Sound?
    Windows Sonic is a virtual surround algorithm that is built into Windows 10 PCs. You can read more here:
    https://docs.microsoft.com/en-us/windows/win32/coreaudio/spatial-sound
  • What is Wireless Stereo Boost pairing mode?

    Wireless Stereo Boost allows you to connect two of the same model speakers together for a more powerful listening experience. 


    To use this feature, hold the Bluetooth button on both speakers for more than 5 seconds.


    The left & right channels can be swapped by tapping the Bluetooth button on the host speaker twice.

  • What is Wireless Stereo Boost pairing mode?
    The Onyx Studio 8 features Wireless Stereo Boost which allows you to connect two Onyx Studio 8 speakers together for a more powerful listening experience. Please note: You cannot connect the Onyx Studio 8 to other Onyx Studio speakers such as the Onyx Studio 7, 6 and 5.
  • What JBL QuantumENGINE features can I use with my JBL Quantum Stream microphone?

    The JBL Quantum Stream microphone is compatible with the JBL QuantumENGINE software. You can customize or use the following settings/features via the JBL QuantumENGINE:

    Microphone settings
    Polar patters (Cardioid / Onnidirectional)
    Equalizer
    RGB LED Light colors + animations/effects
    Update firmware + software
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