How To
How To
-
The BT module takes approximately 3 seconds to activate and connect with the headphones.Was this helpful? Thank you for your feedback!
-
If your Micro II does not sense an audio signal on its input, it goes into Standby to save power. It should wake up again when audio is sensed. Since Micro II senses audio on its input, not on the speaker volume, always turn up the volume on the source, then control speaker volume on the Micro II. This way it will not go into Standby unless music stops.Was this helpful? Thank you for your feedback!
-
There is a known issue that Spotify Connect and Amazon Music are not stable over a wired connection. If you primarily use these services, it is recommend to connect to the home network via Wi-Fi.
Was this helpful? Thank you for your feedback! -
The remote is only capable of operating one device at a time (unless you have programmed advanced functions such as Volume, Channel or Transport control Punch-Through). When you press the Source Selector to operate your other product, such as the DVD player, the remote cannot control any other product, including the AVR, until you press the AVR Button again. To avoid your problem in the future, always press the AVR Button or appropriate Source Selector before you enter any command.Was this helpful? Thank you for your feedback!
-
This speaker has an auto calibration feature, which measures the space around the speaker and adjusts the sound quality based on the room around it. Auto calibration will automatically work when you power on the speaker and begin playing music. For the best sound, we recommend placing the speaker at least 18 inches (0.5 meters) away from any walls.
Was this helpful? Thank you for your feedback! -
Orange cable is JBL signature color!Was this helpful? Thank you for your feedback!
-
Vehicles that have an Active Noise Cancelling system are prone to encounter sound issues when an after-market subwoofer is installed. The sound issue can be described as a hum or low-frequency tone. To understand why this is happening it's important to understand how the ANC system in a vehicle works.
The ANC system's main job is to pick up on any internal/external low-frequency sound, such as engine/road noises, and block them out. The signal is sent to its ANC processor to produce a reverse phase audio signal and is sent back to the speaker system. The inverted phase signal will cancel out the internal/external low-frequency sound, blocking out any unwanted noise.
When you add an aftermarket subwoofer into the mix the ANC system hears the subwoofer output as being part of the engine/road noise. The ANC system believes the low-frequencies being emitted by the subwoofer are part of the unwanted noise and this leads to the ANC system producing an out-of-phase low-frequency signal to block the sub's output.
To identify if your vehicle has an ANC system you can do one of two things.
- Look up your vehicle's specifications online and verify if an ANC system is installed.
- Drive your vehicle, play music, put your vehicle in park, and then either turn off the engine or open your door. If the subwoofer plays as it should you'll know you have an ANC system.
To fix the sound issue you'll need to disable the ANC system. You can accomplish this by doing one of three things.
- Contact your dealership to see if they can disable the ANC system
- Use an ANC Bypass Harness
- Disable the ANC system yourself
Was this helpful? Thank you for your feedback! -
There is a setting in the JBL One app called Bluetooth reconnection. You can change the behavior to enable it to automatically reconnect every time the speaker is turned on, if this is the behavior you want.
Was this helpful? Thank you for your feedback! -
We believe the baseline performance of the QuantumSPHERE technology is cutting edge in terms of localization. The calibration feature improves upon this performance by calibrating the system to your individual anatomy.Was this helpful? Thank you for your feedback!
-
If the preset DAB/FM station signal is not strong enough the alarm will go off in buzzer mode instead. Make sure the signal is strong enough, by checking that the station plays without static or distortion (FM).Was this helpful? Thank you for your feedback!
-
This can be caused by the “input switch” on the unit’s rear panel not being fully engaged in the proper position; make sure that the “input switch” is fully engaged in the proper position (RCA or XLR). Also, make sure that only one input connector is used at a time, i.e., only the RCA or the XLR. They should not be used simultaneously. Explanation: The “input switch” is actually a ground switch, not an input selection switch. By using the switch only to change the ground connection, the signal connections never have to pass through a set of switch contacts. This allows for superior audio performance and enhanced long-term reliability.Was this helpful? Thank you for your feedback!
-
If you have a mesh network (more commonly seen in Eero Mesh networks), it is possible that you may experience your satellite speakers or subwoofer intermittently disconnecting from the soundbar. This is similar to normal interference that occurs with products on a similar wireless frequency. The special thing about Eero mesh networks is that they do not allow you to move a device to the 5Ghz or 2.4Ghz band. The system will automatically decide which devices should be on which band and will move them accordingly (switching whenever needed). Some of our soundbars run on a 5Ghz frequency which is where the interference can occur. Since we cannot change the signal in which they operate and we cannot change the band they are connected to via their Eero mesh network, there are a few things you can do to try and stop this from occurring.
- Move the mesh nodes far away from the soundbar
- Use the 2.4Ghz band instead of the 5Ghz band (if your mesh system allows this)
- Ensure to enable/utilize the MU-MIMO setting (not applicable to all mesh systems). Please refer to your router's website to see if MU-MIMO is being utilized by default.
What is MU-MIMO?
MU-MIMO stands for Multi-User, Multi-Input, Multi-Output. This allows for the router to send a signal to multiple devices at one time vs. the previous version in which the router would be able to connect to multiple devices, but only send the signal to one device at a time.
NOTE: You may notice that when the soundbar is turned on, there may be a dip in the immediate internet speed, but it will go back to normal within less than a minute.
Was this helpful? Thank you for your feedback! -
This speaker has a USB-C charging protection safety feature. This safety feature will play an alert sound & cause the LED indicators to flash when the charging port has detected water, salt, or other chemical. When you encounter the alert you will need to remove the charging cable, wipe down any excessive moisture on or around the charging port, and leave the speaker in a area to completely dry off. Once it is completely dry, you'll be able to plug the USB-C cable back in and charge your speaker.
Was this helpful? Thank you for your feedback! -
This is considered as extra equipmentWas this helpful? Thank you for your feedback!
-
We do not publish a frequency response for these models because this is dependent on room acoustics and their internal DSP settings.Was this helpful? Thank you for your feedback!
-
Since the No. 40 uses a card cage design, all of the No. 40 boards plug into a backplane. Since the No. 40s Video Processors backplane was designed before HDMI existed it cannot accommodate HDMI video, so the HDMI video signal is passed straight through from one of the three HDMI inputs on the HDMI card to the system’s display device via the HDMI output. Plugging the No. 40 HDMI card into the Audio Processor allows us to capture the HDMI audio signal and process it.Was this helpful? Thank you for your feedback!
-
General Answer: The volume control circuits in the No.585 have been designed to provide exceptionally high levels of accuracy and linearity, and have been tuned to provide the best possible listening experience. You may hear small clicking sounds when quickly adjusting the volume control during periods of silence – this is normal when there is no input signal. The sounds are greatly diminished under normal use when listening to active audio sources. Detailed technical explanation: The volume control in the №585 is built around a circuit architecture called an R-2R ladder, a highly accurate device. The R-2R ladder in the №585 is based on an R of 1000 ohms, which is smaller by a factor of 10-100 than most potentiometer-based volume controls. The result is a nearly constant bandwidth, from the lowest volume setting to the highest, of greater than 400 kHz, more than an order of magnitude above the upper limit of human hearing. Because the resistance value in the R-2R ladder is so small, and because all DC blocking capacitors have been eliminated from the signal path of the №585, the few micro volts present on the input and output stages can give rise to extremely small but measurable DC currents flowing in the R-2R ladder. When the user adjusts the volume setting, the miniscule changes in DC current flowing from the ladder into the output stage occasionally can be perceived as small clicks, typically audible only under extremely quiet listening conditions.Was this helpful? Thank you for your feedback!
-
Why is there is background noise when listening to an input configured as SSP without audio playing?General Answer: When an input is set to SSP mode the No.585 acts as a simple amplifier. In other words, the volume control in the No. 585 is disabled and the gain of its preamp is set to 1, so the No. 585 functions as if the signal source were connected directly to its power amplifier channels. However, under typical listening conditions, a preamp is almost always operated with a gain of significantly less than 1. In fact, for the preamp in the No. 585 to operate at a gain of 1 requires its volume to be set between 66 and 67, which is likely much higher than anyone sets their volume control for ordinary listening. This high effective volume setting in the No. 585 is necessary so that the volume control in the connected AVR/AVP can be used effectively. But if that AVR/AVP is noisy, or if the audio system is set up in an area susceptible to electromagnetic noise, the noise will be reproduced through the No.585. This will be most evident when there is no audio playing through the system but is usually imperceptible when audio is present. In the SSP mode the No.585 system does not introduce noise, but simply amplifies whatever is present on that input. For the best performance care must be taken with the volume level of the source, and it is recommended to always use the balanced inputs (XLR connectors - see owner’s manual for details) for any inputs you plan to set to SSP mode. Technical Explanation: In the past, the differing number of channels in each component made integration between two-channel and multichannel components difficult. Sending multichannel processor output signals to a stereo Preamplifier distorts calibrated processor output levels. Multichannel processor volume controls adjust the relative volume level of all channels in unison. However, stereo Preamplifier volume controls adjust the relative volume level of just the front left and right channels, leaving the center, surround, and subwoofer channels unaffected. To avoid these problems when the No.585 is connected with an associated surround-sound processor, the SSP mode allows selected input sources to pass through the No.585 without interference. When SSP mode is activated the No.585 volume control is deactivated to prevent the No.585 from distorting channel balance. As a result, the processor controls the relative volume level of all channels while maintaining its calibrated output levels. To connect the No.585 with a surround-sound processor (see illustration in owner’s manual): 1. Make sure the No.585 and all associated components are powered off and disconnected from electrical outlets. 2. Connect the output connectors on the surround-sound source component to the input connectors on the surround-sound processor. For example, if the source component is a Blu-ray disc player, connect it to the appropriate input connectors on the surround-sound processor. 3. Connect the front left and right output connectors on the processor to the desired input connectors on the No.585. For best performance, use balanced connections whenever possible. 4. Connect the center, surround, and subwoofer output connectors on the processor to the appropriate input connectors on the power amplifier(s). 5. Connect the No.585’s speaker outputs to the system’s front left and right (main) speakers. To activate the SSP mode for a selected input: CAUTION: Before activating the SSP mode for any input, set the associated surround sound processor volume control to a reasonable level to prevent sending dangerous signal levels to the associated loudspeakers. 1. Activate the Setup menu by pressing the Setup button. 2. Select Input Setup, and press Enter. 3. Select the input you wish to configure for SSP use, and press Enter. 4. Select SSP, and press Enter. 5. Set the SSP parameter to On. 6. Press the Setup button four times to step backward through the menu hierarchy and exit the Setup menu.Was this helpful? Thank you for your feedback!
-
This is because standard USB charging is possible from so many sources and chargers, and also from computers. There is a charging cable in the box, which permits charging from all USB chargers of at least 1A capacity.Was this helpful? Thank you for your feedback!
-
In the ANC on mode, we take advantage of advanced signal processing to finely tune, and personalize the audio performance. In passive and in ANC off mode, that signal processing is not running, so you may hear a difference in audio performanceWas this helpful? Thank you for your feedback!
-
This speaker will go to standby mode after 10 minutes inactivity. It turn on when you start playing to it again.Was this helpful? Thank you for your feedback!
-
Only if you have pressed the button on the remote or Boost TV itself.Was this helpful? Thank you for your feedback!
-
No - it is not designed to work with a wireless microphone.Was this helpful? Thank you for your feedback!
-
It will not upmix 7.1 as powered by the proprietary algorithm for the advanced surround sound. JBL uses binaural synthesis to use 1 virtual source per channel which leads to better precision.Was this helpful? Thank you for your feedback!
-
Yes, they will work together. You can link rooms containing 1st generation Omni speakers with rooms containing 2nd generation Omni speakers and listen to the same music across all of them. Since the 2nd generation has a more powerful processor, we recommend connecting external sources like AUX or Bluetooth to the 2nd generation speakers rather than the 1st generation.Was this helpful? Thank you for your feedback!
-
Yes, when casting music to your JBL Playlist, your speaker is connected to Google Cloud, which will turn your smart device into a remote control, rather than streaming music directly to the Playlist. You can easily do other things with your phone while using Chromecast, such as gaming, texting, make calls, watch Youtube etc. This will not interrupt the music that you are casting.Was this helpful? Thank you for your feedback!
-
Yes, after 10 minutes of no audio activity, the soundbar will enter standby-mode automatically. Or you can do it yourself by short pressing the Power button.Was this helpful? Thank you for your feedback!
-
Yes. Just connect an Adapt to your existing Hi-Fi equipment or active speaker via the 3.5mm line out port to transform any speaker into a wireless speaker in the Harman Kardon Wireless HD Audio SystemWas this helpful? Thank you for your feedback!
-
No, the re-broadcast signal is in stereo. Stand alone speakers will play both Left and Right channels.Was this helpful? Thank you for your feedback!
-
Yes, if no audio is present and no buttons are pressed, DUET will go into standby after approx. 10 minutes.Was this helpful? Thank you for your feedback!
Can’t find what you’re looking for?
Call Us
Talk to a product expert
Call Us now at:
(877) 871-6755
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Chat with Us
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)