How To

How To

1846 results
  • Yes. Enhancers for yurbuds female models are available on JBL.com under yurbuds Accessories and Enhancers. You have small sizes 4 and 5 available for the Inspire 500 for Women yurbuds headphones.
  • The product packaging is made from FSC-certified material and printed with soy ink. 
     
  • There are no additional ear tips for the Tune 205BT. These headphones do not feature different size ear tip variations.
  • No. Only the front.
  • No. The speakers are in the front where the logo is located.
  • Unfortunately if these headphones are overexposed to sweat or water, it may compromise the controls or sound quality.
  • UA Train features an IPX4 rating which offers protection from a splash of water in any direction for at least 5 minutes. They cannot be fully submerged in water.
  • No, the voice prompts are only available in English.
  • Yes, the foam pads are detachable. They are fixed with a flexible lip that sits in a groove all the way round, and are easy to replace.
  • Yes, this is correct. The AVR171, 171S, 1710 & 1710S only supports OSD on on the HDMI 1 output. HDMI 2 doesn't not show the OSD. The AVR370 and 3700 supports OSD on both HDMI outputs.
  • Yes, this is correct. The AVR 1x1S does not support OSD on HDMI 2 out, only on HDMI 1.
  • If you are having trouble with distortion or drop out, try the following suggestions:

    Move the audio source closer to the speakers

    Move the speakers closer to each other

    Make sure the streaming speaker (host) only connects to one audio source, disconnect the Bluetooth connection between the streaming speaker (host) and other audio source

    Make sure the audio source only connects with one streaming speaker (host), disconnect the Bluetooth connection between the audio source and other speakers

    Restart both your speakers and the audio source

    Make sure speakers are away from other sources of wireless signal – you could be experiencing interference

    Re-pair the audio source with your speaker

    If you’re streaming audio content from the internet, the issue could be with the internet connection and not your speaker

  • Check to see if it happens with all source devices (TV, BluRay, DVD, etc.). If it only happens with one device and not the other, the issue may be with that device. Make sure you do not have any HDMI adapters or splitters. These can cause issues with video and audio.
  • Check to see if it happens with all source devices (TV, BluRay, DVD, etc.). If it only happens with one device and not the other, the issue may be with that device. Make sure you do not have any HDMI adapters or splitters. These can cause issues with video and audio.
  • The Aura Studio has been put into demo mode, here is how to detect and disable this feature.
    How to detect "demo mode" on the Aura Studio:
    1. When plugged in, the Aura Studio will stay powered on at all times (it will not go into standby mode).
    2. All buttons on the speaker will not work.
    3. Bluetooth mode is disabled, wireless connection will not work.
    4. Only the aux cable input can be used to play music; volume is automatically set to maximum and cannot be adjusted (all buttons are disabled).

    How to disable "demo mode" on the Aura Studio:
    1. Make sure the speaker is powered ON.
    2. Press and hold the Vol - and Bluetooth button for at least 5 seconds
    3. The speaker will power OFF, demo mode is disable.
    4. Now when the speaker is powered ON, you will have full access to all buttons and features.
    Caution: The button combination that disables "demo mode" (Vol - and Bluetooth), will also enable it.
  • AUTHENTICS 200/300/500

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  24.20.21.50.00

    Release Date: May 23, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Add Roon Ready feature
    2. Add Spotify HiFi support
    3. Add AAC codec BT streaming support
    4. Fixed bugs
    5. Improved performance

    ------------------------------------------------------------------------

    Version:  24.01.41.50.00

    Release Date: January 16, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Normalized volume level when using stereo pairing with AirPlay 2
    2. Add support for stereo pairing (Authentics 500)
    3. Fixed bugs
    4. Improved performance

    ------------------------------------------------------------------------

    Version:  23.46.65.50.00

    Release Date: November 27, 2023

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Add support for stereo pairing (Authentics 200/300)
    2. Add support for Amazon HD Music (Dolby Atmos Music content supported on Authentics 500 only)
    3. Fixed bugs
    4. Improved performance

    ------------------------------------------------------------------------

    Version:  23.33.55.50.00 

    Release Date: August 28, 2023

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Add support for Amazon Alexa & Google Voice Assistant
    2. Add support for Dolby Atmos Music over Tidal inside the JBL One app (Authentics 500)
    3. Improve sound quality
    4. Bug fixes and improvements
     

     

  • The Elite headphones are equipped with an auto off capability to preserve battery life when not in use. The headphones will automatically turn off after 10 minutes of inactivity: meaning no audio or voice. In situations where the user would like to enjoy the benefits of the ANC technology only - when not listening to music or talking on the phone , we advise to turn off the Auto Off feature in the app to keep the headphone running continuously.
  • BAR 1300/1300X

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  V 24.33.31.80.00
    Release Date:  August 20, 2024
    Release Media:  OTA (over the air) Automatic Update

    What’s New

    1. Improve rear speaker charging performance when docked


    Version:  V 24.17.71.80.00
    Release Date: May 10, 2024
    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Improve calibration flow.
    2. Add Amazon HD music support in JBL ONE app
    3. Improve HDMI eARC/ARC compatibility

    ------------------------------------------------------------------------

    Version:  V 22.47.35.80.00

    Release Date: November 29, 2022

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Optimize the charging experience for the detachable surround speaker
    2. Improve sound bar HDMI compatibility with TV
    3. General software and performance improvements
  • BAR 300 & BAR 500
    Software Update Release Notes
    ------------------------------------------------------------------------

    Version:  24.27.31.80.00
    Release Date:  July 23, 2024
    Release Media:  OTA (over the air) Automatic Update

    What’s New

    1. Improve HDMI eARC/ARC compatibility

    ------------------------------------------------------------------------

    Version:  24.15.21.80.00
    Release Date:  April 16, 2024
    Release Media:  OTA (over the air) Automatic Update

    What’s New

    1. Optimize network request
    2. Fix Smart Mode auto standby issue

    ------------------------------------------------------------------------
    Version:  24.10.21.80.00
    Release Date:  March 25, 2024
    Release Media:  OTA (over the air) Automatic Update

    What’s New

    1. Improve calibration flow
    2. Add Amazon HD music support in JBL One App
    3. Improve HDMI eARC/ARC compatibility

    ------------------------------------------------------------------------
    Version:  23.52.11.80.00
    Release Date:  January 3, 2024
    Release Media:  OTA (over the air) Automatic Update

    What’s New

    1. Enable PureVoice On/Off adjustment

    ------------------------------------------------------------------------
    Version:  23.43.41.80.00
    Release Date:  November 16, 2023
    Release Media:  OTA (over the air) Automatic Update

    What’s New

    1. Upgraded Bluetooth to version 5.3
    2. Immersive Audio feature support
    3. SmartThings support
    4. Tidal Connect support

    ------------------------------------------------------------------------
    Version:  V 22.31.11.80.00
    Release Date:  August 08, 2022
    Release Media:  OTA (over the air) Automatic Upgrade and/or USB
    Filename:  JBL_Bar_300_500_ver_22.31.11.80.00

    What’s New

    1. Improved LED Display messages
    2. Improved Wi-Fi music streaming connectivity

  • BAR 5.0 MULTIBEAM
    Software Update Release Notes
    ------------------------------------------------------------------------
    Version:  21-04-54-70
    Release Date:  January 29, 2021
    • Improved WiFi related services compatibility (for Chromecast, AirPlay and Alexa MRM) with phones and tablets.
    • Improve Soundbar HDMI and eARC/ ARC Compatibility with TV.
    • Improved LED Display messages.
  • BAR 5.1
    Software Update Release Notes
    ------------------------------------------------------------------------
    Version:  V17.07
    Release Date:  February 26, 2021
    Release Media:  USB
    Filename:  Unify.BIN
    • Improves Soundbar Optical, HDMI, and ARC Compatibility with TV.
    • Improved LED Display Messages
    ------------------------------------------------------------------------

    Instructions for software upgrade
     
    1. Download the latest software version from JBL.com and bin file: Unify.BIN
    2. Prepare one empty USB Stick and create a new folder (named “UPG”) in the root directory, then copy the bin file to the new UPG folder.
    3. Please mount the two detachable speakers onto the main Soundbar and subwoofer upgrade port to AUX input, then power on the Soundbar.
    4. Please insert the USB Stick into the Soundbar USB port on its rear panel and long-press: [POWER] and [VOL- ] on the Soundbar for 10 seconds to start the software upgrade. Wait for the software upgrade to complete. The Soundbar will go back to standby mode.
    5. To Check Software version: 
    • Press and hold the DIM DISPLAY button on the remote control for 5 seconds in any source, followed by the short press of the SOUND MODE and then the short press of the NIGHT MODE button.
    • To check the subwoofer software version, please connect the subwoofer to Soundbar via a 3.5mm AUX-in cable and follow the above procedure
  • BAR 5.1 SURROUND
    Software Update Release Notes
    ------------------------------------------------------------------------
    Version:  20-43-51-00
    Release Date:  December 18, 2020 
    • Improves Soundbar HDMI ARC inter-operability
    • Enables Alexa MRM (Multi-Room Music) functionality.
    • Download the “JBL BAR Setup” App onto your Android or iOS smartphone/tablet to setup WiFi and link it to your Alexa account to enjoy this new feature.
    IOS App version: 1.0.8813
    Android App version: 1.0.8924
  • BAR 700

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  24.15.21.80.00

    Release Date: May 10, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Improve calibration flow
    2. Add Amazon HD Music support in JBL One app
    3. Improve HDMI eARC/ARC compatibility


  • BAR 800 & BAR 1000
    Software Update Release Notes
    ------------------------------------------------------------------------
    Version:  V 24.33.31.80.00
    Release Date:  August 20, 2024
    Release Media:  OTA (over the air) Automatic Update

    What’s New

    1. Improve rear speaker charging performance when docked

     

    ------------------------------------------------------------------------

    Version:  V 24.15.21.80.00
    Release Date:  April 18, 2024
    Release Media:  OTA (over the air) Automatic Update

    What’s New

    1. Improve calibration flow
    2. Add Amazon HD support in JBL One App
    3. Improve HDMI eARC/ARC compatibility


    ------------------------------------------------------------------------
    Version:  V 22.34.55.80.00
    Release Date:  September 09, 2022
    Release Media:  OTA (over the air) Automatic Update
    Filename:  JBL_Bar_800_1000_ver_22.34.55.80.00.zip

    What’s New

    1. Improved the LED display behavior for a better user experience.
    2. Optimized the charging experience for the detachable surround speaker.
    3. Improve Wi-Fi music streaming connectivity.
  • BAR 9.1
    Software Update Release Notes
    ------------------------------------------------------------------------
    Version:  V22.01.31.80
    Release Date:  May 19, 2022
    Release Media:  OTA (over the air) Automatic Upgrade and/or USB
    Filename:  JBL Bar9.1 TWS ver 22.01.31.80.zip
    1. Fixed a grouping issue with other Chromecast built-in speakers (read below):
      1. 3rd party Chromecast built-in speakers using a Google SDK less than 1.52GM2 can not be grouped with 1st party Google speakers any longer. This update brings the Bar 9.1 up to 1.52GM2, which means once again, it can be grouped with 1st party Google speakers
    2. Software update resolves the issues with the "Google Home" app if you are using an Android phone (read below):
      1. Speakers with an SDK less than 1.52GM2 set up with a Google Pixel phone need to use a new, additional app called the "Device Utility app" to complete the Wi-Fi setup. After this update, customers may use the Google Home app as normal for Wi-Fi setup
    3. General software and performance improvements:
      1. Sometimes there was a 0.5sec audio drop during ARC streaming with PCM format, now improved!
      2. Import MTK patch to solve continuous distortion after connecting Apple TV to a Sony TV while playing PCM stream in eARC source.

    Note:  This software upgrade is not applicable for JBL Bar 9.1 China version.
    注意:此软件升级不适用于JBL Bar 9.1中国版。

    ------------------------------------------------------------------------
    Version:  V21.23.11.80
    Release Date:  June 8th, 2021
    Release Media:  OTA (over the air) Automatic Upgrade and/or USB
    Filename:  JBL Bar9.1 TWS ver 21.23.11.80.zip

    1.    Improve calibration success rate in some cases.
    2.    Improve compatibility of some “ATMOS” Netflix streaming content. 
    3.    Improve LED Display messages.

    Note:  This software upgrade is not applicable for JBL Bar 9.1 China version.
    注意:此软件升级不适用于JBL Bar 9.1中国版。

    ------------------------------------------------------------------------
    Version:  V21.13.11.80
    Release Date:  April 8, 2021
    Release Media:  OTA (over the air) Automatic Upgrade and/or USB
    Filename:  JBL Bar9.1 TWS ver 21.13.11.80.zip
    • Improves Soundbar Optical, HDMI, and ARC Compatibility with TV.
    • Improves Bluetooth connectivity for mobile devices.
    • Improved LED Display Messages.
    • Bug fix to remove detachable speakers battery level checking due to imprecise readings.
    NOTE:  This software update is not applicable to the JBL BAR 9.1 China version.

    注意:此软件升级不适用于JBL Bar 9.1中国版。

     
  • The Mute+ATMOS combination button press to determine the Battery Status was originally designed for production line testing, not for consumer usage.  We determined that this testing method was inaccurate and began testing using specialized external equipment.  As of Software Version V21.13.11.80, the ability to check Battery Status inaccurately has been removed.

    When charging the satellite speakers you can be confident that the Battery Status is 100% when the LED indicator goes  out.  As well, when the LED begins blinking red, you are at 20% and should recharge or plug in your speakers.
  • A dedicated bass boost button located on the RIGHT ear cup on the CLUB 950NC & 700BT increases low-end frequencies of 5-6 dB adding a kick to your favorite tracks.
  • The BASSPRO GO receives is power ONLY from the harness that is connected to the car battery.  When connected to the harness, the car battery will charge the internal battery so that it is ready to be used as a portable the next time you need it.

    When removed from the harness, the full-range portable speaker runs on the internal battery.  It cannot be charged via either of the USB (A or C) jacks.  It will be charged the next time it is connected to the harness in the vehicle.
     
  • The BASSPRO GO uses the original Connect feature.  It is not compatible with devices using the Connect+ or PartyBoost feature.  You can connect up to two BASSPRO GO speakers to each other using Connect, or you can connect a single BASSPRO GO to other JBL speakers that have the same Connect feature, like the Xtreme, Charge 3, Flip 3, and Pulse 2.
     
  • Installation of a powered subwoofer/speaker in an automobile requires specific knowledge and experience.  If you’ve read the manual and do not feel comfortable performing the installation and setup yourself, we recommend that installation be carried out at a specialized center by a professional.
     
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