How To

How To

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  • You should expect up to 8 hours of playback time on a fully charged battery.
  • Three devices can be connected to Go + Play BT/Wireless at the same time. You can easily take turns when playing music from 3 connected devices by pressing play on one of them. If you press play on the second of the connected devices, the first one will be interrupted and the second will start playing, and so on. If you want to connect a 4th device, you'll be required to disconnect one of the connected devices first.
  • You can connect 3 smart devices ( iOS or Android ) simultaneously by Bluetooth. One when connecting via AUX cable.
  • You can connect 2 smart devices ( iOS or Android ) simultaneously by Bluetooth. One when connecting via AUX cable.
  • Up to 2 source devices can connected at the same time.
  • You can stream to two speakers simutanouisly with the Connect function.
  • Up to 3 units can connect with the party mode.
  • An OR300 weighs 42 g per earpiece.
  • The speaker uses 4 x 15W when running on battery. You will hear a slight lower bass performance, compared to being connected to AC power.
  • JBL Quantum 400 and ONE are compatible with USB C to A cable to enjoy PS4 console with RGB Lighting on, and Quantum 600 and 800 with wireless-enabled by USB dongle also gives lighting moment on PS4 console games.

    *NOTE that RGB will not light up when connecting with 3.5mm cable to any device (PC, Console, Mobile, etc.) because the cable doesn't have power enough for the RBG lighting.

     

  • The InfinityLAB charger has "smart power distribution" feature, it's smart enough to know how to allocate power, depending on which devices are plugged in.

    Take 65W charger as an example:
    If plug in only 1 USB-C device to this charger, the USB-C port can deliver max. 65W PD fast charging.
    If plug in one USB-C device and one USB-A device simultaneously to this charger, the USB-A port can deliver max.15W fast charging, and the USB-C port can deliver max. 45W PD fast charging.
     
  • Sometimes you need to change settings such as changing EQ to match the content you are watching or adjusting the bass level.
    1. Grab your Remote control.
    2. Press and hold the "HOME" button down, an overlay on the right side of the screen will appear.
    3. This is our quick settings menu.
    4. Go to Settings --> Sound --> Select EQ Mode
    5. Hit the back button Arrow icon a couple of times until you are back at what you are watching.
    With the Quick settings menu, you don't have to stop and leave the app or content you are watching, its very simple, and easy to use!
  • You can adjust the amount of audio coming from the upfiring speakers by pressing the "ATMOS" button on the Remote control and switch between middle (default), high or low.
  • With both detachable surround speakers undocked, you can select the surround sound level by pressing the REAR button on the remote control.
  • In the Google Home app, go to device settings and set up your home address again. The home address is where the Oasis sets its time zone. If changes are made, it may be necessary to reboot the speaker. Remove and reinsert the power cable to ensure that the changes take effect.
     
  • • Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

    • Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

    • Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

    • Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

    • Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

    • Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
  • You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.

  • Ensure that your InfinityLab power bank is charged, then press the power button to trigger charging.
    If nothing happens, please try to charge your power bank with a different charger and check the charging indicator next to the power button to see if the LEDs lights are blinking.

    If it still doesn’t work, please contact our customer service team for help. 
  • The surround speakers of our JBL Bar 800 or Bar 1000 can be recharged through the USB-C connection, located on the side of the speaker. The speakers can be charged by docking them in the soundbar also.
  • To enjoy the wireless charging feature for your InfinityLab power bank, below are the instructions on how to activate it.
    1. Press the power button (located on the front side, next to the battery indicator).
    2. Place your device on top of the power bank.
    3. The LED indicator on the side of the power bank will light up, indicating that the product is "charging."
  • To deliver 65W PD charging to your laptop, you will need a USB-C to USB-C cable supporting minimal 3A current.
    To deliver 100W PD charging to your laptop, you will need a USB-C to USB-C cable supporting with E-Mark and supporting 5A current.
  • The battery is charged using an included USB-A to USB-C USB fabric cable. It will be fully charged for 2 hrs. Note, this cable is only for charging the battery, it will not deliver audio.
  • To check the firmware version:
    Press and hold the 'Preset 1' & 'Preset 5' buttons for more than 10 seconds.
  • To find out the software version, press and hold the [VOL- ] and [SOURCE] buttons simultaneously.  The software version will scroll across the front display.
     
  • So your Pulse 4 got dirt on it, or even fingerprints, and you want to show off the device the best way possible.
    Keep reading this article, and we will instruct you on how to clean the glass and device.

    How to clean your speaker
    • Dirt and stains on your speaker can be cleaned under lukewarm running tap water.
    • Use a soft cloth, preferably cotton, to clean the glass and to remove fingerprints. Hold the top part to avoid adding more prints to the glass part.
    Remember not to charge the device while it is still wet. The charging port needs to be completely dry before charging.

    Contact our Customer support for more help and advice to keep your speaker top-notch!

  •                                                                          CLEANING THE PRODUCT V2.JPG CLEANING THE PRODUCT V3.JPG

    Use a clean cotton swab slightly moistened with alcohol to:
    1. Remove earwax and dirt from the ear tips on your earbuds.
    2. Clean the charging pads and ports on your earbuds and in the charging case respectively. Then use a dry and soft cotton to rub down the dust and lint.
    3. Clean the grooves on the cover and at the bottom of the charging case.
    After cleaning, make sure the charging case and earbuds are dry before putting the earbuds back into the charging case.

    TIP: 
    We recommend that you repeat this operation every few weeks or so to keep your headphones clean and to not affect the charging speed and quality.
  •                                                                                              CLEANING THE PRODUCT V2.JPG
    CLEANING THE PRODUCT TWS.JPG  
    Use a clean cotton swab slightly moistened with alcohol to:
    1. Remove earwax and dirt from the ear tips on your earbuds.
    2. Clean the charging pads and ports on your earbuds and in the charging case respectively. Then use a dry and soft cotton to rub down the dust and lint.
    3. Clean the grooves on the cover and at the bottom of the charging case.
    After cleaning, make sure the charging case and earbuds are dry before putting the earbuds back into the charging case.

    TIP: 
    We recommend that you repeat this operation every few weeks or so to keep your headphones clean and to not affect the charging speed and quality.
  • You can clean it by wiping it gently with a damp cloth. Take extra care not to let water get into the speaker chamber, as it will damage the speaker drivers.

  • Our FLIP 5 speaker is an "All-weather companion," and sometimes it can get dirt and other substances on it. Clean your speaker under lukewarm water from your water tap, and use a microfiber cloth to remove stains. Do not use any alcohol or other to remove stains and dirt. Do not charge your product while the charging port is wet; make sure it is dry before you connect it to a charger. Contact our Customer support if you need more advice.
  • Connecting a Bluetooth device for your Enchant Soundbar

    1. Make sure your Enchant soundbar is turned on by pressing the power buttonpower buttton
    2. There are two ways to enter Bluetooth pairing mode on your Enchant soundbar.
      1. Press the dedicated source button on top of your Enchant soundbar source
      2. Press the source button until you see "Bluetooth" in the front of the Enchant display. Below is the order when using the source button (note that on Enchant 800 there is only 1 HDMI)
                       selector button
    1. The second option is to use the Remote control included with your Enchant soundbar.
      1. Press the "BT" button on your Remote control.
      2. The display will show "Bluetooth pairing"
                           Remote control
    1. Now that your Enchant soundbar is in pairing mode it is now time to grab your mobile device.
    2. Go to Bluetooth settings.
    BT connection
    1. Press the enable Bluetooth button.
    Enable BT
    1. Select the Enchant soundbar and connect with Bluetooth.
    Bt connected


    You can now stream any music from your favorite device directly to the Enchant soundbar, ENJOY!
     
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