To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
* Location
Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.

You will see a notification in the recommendation option on your TV screen when there is an upgrade is available.

The system will download the firmware and apply the update after your confirmation.

You can also manually check for updates. Go to the settings menu and select “About” followed by “System Update.”

Before starting, remove any interference that might be blocking the Soundbar side-firing speakers. Any ambient noise or sounds that could disrupt the calibration needs to be out of the room. After completing the initial setup in Google Home app, select the Settings screen on the touch display of the product. Select "Speaker Setup", and then "Calibration". Follow the directions in the display to perform the calibration. A series of tone sweeps/chirps will play in all directions, and the calibration process will finish within approx. 30-40 seconds. Calibration is done! In case you are moving the soundbar you will need to calibrate the sound again.

Prerequisites:
− Make sure that your room is quiet;
− Make sure that the soundbar and the two detachable rear speakers are fully in sight of each other, without obstacles in between.
− Make sure that the left and right rear speakers are properly placed, the L speaker on the left and the R speaker on the right.

The calibration is done in two steps: Listening zone & Speaker position

Calibrate the listening zone

1. Place the detachable rear speakers beside your seating position.

2. On the remote control, press and hold HDMI until “1-CALIBRATION” is displayed on the soundbar.
→ Countdown starts from 5 to 1.
→ Calibration tone is heard. Audio calibration starts.
→ “CALIBRATING”: Calibration ongoing.
→ “1-DONE”: Calibration of the listening zone is completed successfully.

Calibrate the speaker position

1. Place the detachable rear speakers in your desired location.

2. On the remote control, press and hold HDMI until “2-CALIBRATION” is displayed on the soundbar.
→ Countdown starts from 5 to 1.
→ Calibration tone is heard. Audio calibration starts.
→ “CALIBRATING”: Calibration ongoing.
→ “2-DONE”: Calibration of the speaker position is completed successfully.
3. To select suitable surround sound level, press repeatedly to switch between high, low or middle (default).

NOTES:
− During calibration, all buttons on the remote control are disabled except for STANDBY and HDMI.
− “SETUP FAILED” is displayed if calibration failed.

This video shows how to play music and much more with your Google Assistant. You can practice all of your voice commands on your Harman/Kardon Citation or JBL LINK products.

USB Stick

1. Get an empty stick with speed of 2.0.
2. Make sure it is formatted with FAT16 or FAT32.
3. Your Music files can only be:  (32-320kbit/s), (32-320kbit/s) and (44.1K/48K/192K).
4. The Partybox supports up to 8 subfolders.
5. It will be played in alphabetic sequence with main folders first then subfolders.
6. To skip songs forward, double press the Play/Pause button. To skip back, triple press the Play/Pause button.

Playing music over Bluetooth connection is very simple to do:

1. Short press the dedicated Bluetooth button on the LINK BAR.
2. Go to settings on your phone.
3. Find Bluetooth and enable it.
4. Select the JBL LINK BAR in your device list.
5. You are now paired and ready to jam your favorite music!

If you are experiencing issues with the speakers turning off automatically while in use, try the following to resolve the issue (PC only):

• Enter 'Device Manger' in the Windows search bar (the magnifying glass icon at the bottom left of the taskbar in Windows 10), it should now appear in the search results under Control Panel.
• In the Device Manger list, navigate to your Universal Serial Bus Controllers, then select the 'USB Root Hub' device, right click it and select Properties.
• In the 'USB Root Hub' Properties select 'Power Management' from the options at the top, now turn off the setting 'Allow the computer to turn off this device to save power'.

The steps above may also solve issues relating to audio dropouts.

Daily Care instructions for Citation speakers fabric (wool) Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years. Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself! Many types of stain can be removed using warm water with a microfiber cloth (not too wet). Stain removal guide If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains. Here is how to do it. First, soak up the liquid with an absorbent napkin or Microfiber cloth. For dried stains use a spoon to roughen the surface. To avoid the stain spreading further start from the edge of the stain working towards the middle. WARNING! Be careful when using solvents, because these could dissolve the upholstery material beneath. Regular and normal cleaning Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth. When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric). General information These tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device. In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker. HARMAN do not have any recommended companies or partners to redirect any customers too. For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below: https://kvadrat.dk/care-and-maintenance/upholsteries https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf There are a lot of information about the fabric we are using and you can contact them for further information.

Daily Care instructions for Citation speakers fabric (wool)

Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years.
Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself!

Many types of stain can be removed using warm water with a microfiber cloth (not too wet).

Stain removal guide

If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains.
Here is how to do it.

1. First, soak up the liquid with an absorbent napkin or Microfiber cloth.
2. For dried stains use a spoon to roughen the surface.
   1. To avoid the stain spreading further start from the edge of the stain working towards the middle.
3. WARNING!
   1. Be careful when using solvents, because these could dissolve the upholstery material beneath.

Regular and normal cleaning

Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth.
When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric).
 

General information

These tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device.
In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker.
HARMAN do not have any recommended companies or partners to redirect any customers too.

For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below:
https://kvadrat.dk/care-and-maintenance/upholsteries
https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf

There are a lot of information about the fabric we are using and you can contact them for further information.

(1) On the subwoofer's rear panel, press and hold the pairing button until the LED  turns fast, flashing white.
(2) To enter the subwoofer pairing mode on the soundbar, press and hold the bass button on the remote control for more than three seconds. Then, press VOL - on the remote control.

On the soundbar LED display:
→ "SUB PAIRING": The subwoofer is ready for pairing.
→ "SUB PAIRED": The subwoofer is connected.

Please go to this Youtube address to watch an instruction video about how to record sound effects on JBL PartyBox 1000: https://www.youtube.com/watch?v=vcuIPVfnC8Q&list=PLPlXZNivfAs4mndPKnjUkB2ZggcA4cZvc&index=6&t=0s

To re-establish the functionality of the Advanced Swipe Controls (details in the image below), first update the My JBL Headphones app in the Google Play/App Store.
After the installation is completed, pair the earbuds to your phone/tablet through Bluetooth and open the app.
The earbuds will be detected and displayed in the app and you should see that a Firmware update is available.


Note: Advanced touch controls are deactivated by default, in the My JBL Headphones app go to Settings  once your earbuds are displayed, then select Gestures and enable Advanced Swipe Controls. You can now select each function and assign it to a specific gesture.

Perform a factory reset on the Citation Tower speakers by pressing and holding the reset button on the back panel for 5 seconds. After the reset you can now select "Music" to set up the Tower speakers to your WiFi network.

What You Will Need

1x Pair of Replacement Ear Cups (Part Numbers Below) 
1x Medium to Large slotted Screwdriver

Everest 300/Elite 300
SC-HM20000200-B  LEATHER CUSHION (R) BLACK 300NXT
SC-HM20000100-B LEATHER CUSHION (L) BLACK 300NXT
SC-HM20000500-B LEATHER CUSHION (R) WHITE 300NXT
SC-HM20000400-B LEATHER CUSHION (L) WHITE 300NXT

Everest 700/Elite 700
SC-HM21000200-B LEATHER CUSHION (R) BLACK 700NXT
SC-HM21000100-B LEATHER CUSHION (L) BLACK 700NXT
SC-HM21000800-B LEATHER CUSHION (R) WHITE 700NXT
SC-HM21000700-B LEATHER CUSHION (L) WHITE 700NXT

Removing the Ear Cups

1. Place the headphones on a table and while holding the ear cup with one hand gently and slowly insert the tip of the screwdriver between the ear cup and headphones.
2. Once inserted gently twist the screwdriver until there is a slight separation between the ear cup and the headphones. Note: Do not twist the screwdriver too much as this may damage the headphones.
3. Continue step 1 and 2 moving the screwdriver until there is gap between the cup and the headphones all the around the cup.

Installing the New ear Cups

1. Hold the ear cups tightly with one hand while holding the headphones with the other and gently pull until the cup is completely separated. Note that some headphones may have more adhesive than others so more pressure might be required to remove the ear cup. 
2. Find the replacement ear cup that matches the side removed (they are labeled L and R inside the cup). Align the letter in the cup so that it is legible with the bar at the top.
3. Gently press the ear cup into place ensure that the pins remain aligned.
4. Once there is a slight click sound press more firmly to set the ear cup into place.

Press and hold the Volume down and Voice assistant button simultaneously for more than 10 seconds. The speaker will play a sound to confirm.

Resetting the Partybox to Factory Settings

1. Press and hold "Play" and "Light" buttons for > 10 seconds.
2. The Partybox will power off and back on and is now reset.

Restore to factory settings:
In power ON mode, press and hold the Power Button for at least 10 seconds, until the volume and input selector lights begin to flash.
Reset to factory default includes Source, Volume settings, EQ settings, AirPlay name and Wi-Fi settings.

In power ON mode press and hold the "Volume +" and "Phone" buttons at the same time for more than 3 seconds -> Unit will power Off by itself. 
Now the unit is reset to factory default.
 

Press and hold the Phone and VOL + button simultaneously.
After 5 seconds, the unit powers Off, and is now reset.

Press and hold the 'Volume +' and 'Bluetooth' buttons simultaneously for > 2 seconds (> 5 seconds for the Onyx Studio 8), until the speaker powers off.
The Onyx Studio is now reset to factory settings.

With the Flip3 ON, press the Bluetooth briefly to enter pairing mode, while another BT source that is already connected plays on. Now two sources can take turns playing, just by pressing play on one, then the other. The one being overridden will enter pause mode. For complete Bluetooth reset, while the Flip3 is ON and paired, press and hold the Bluetooth button for more than 3 seconds. The Bluetooth button light goes out, and the connection is broken. Press the Bluetooth button again for new pairing.

In power ON mode press and hold the "Volume +" and "Play" buttons at the same time for more than 3 seconds -> Unit will power Off by itself. Now the unit is reset to factory default.

Power on the JBL Pulse 3 For 5 seconds, press and hold the "Volume +" and "Play" buttons The JBL Pulse 3 will power off, and is now reset

Resetting the Partybox to Factory Settings

1. Press and hold "Play/Pause" and "Volume +" down for > 10 seconds.
2. The JBL Partybox will power off and back on and is now reset.

Resetting the SOUNDSTICKS 4 to Factory Settings

1. The unit must be on
2. Press and hold Power and Bluetooth buttons for > 10 seconds
3. The unit is reset

Press and hold the 'DAB/FM' & 'Preset 1' buttons for more than 2 seconds. The Horizon 2 is now reset to the default factory settings.

In order to reset the headphones: 

Long Press of volume + and volume - at the same time while the unit is on. Make sure that bluetooth is NOT on and connected to any device. 
When reseting, LED will blink faster. 

On the bottom of your ADAPT+ there is a reset button. Hold it down for 5 seconds, until the round button LED lights up in white. The product is now reset and ready to be set up again.

Resetting the device

1. In any source mode, press and hold the power button and Source button for 5 seconds.
2. When the factory settings restore is complete, the soundbar automatically turns off and restarts.
3. You can now set it up via Google Home app again or connect any new Bluetooth devices.