How To

How To

1863 results
  • You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.

  • Ensure that your InfinityLab power bank is charged, then press the power button to trigger charging.
    If nothing happens, please try to charge your power bank with a different charger and check the charging indicator next to the power button to see if the LEDs lights are blinking.

    If it still doesn’t work, please contact our customer service team for help. 
  • The surround speakers of our JBL Bar 800 or Bar 1000 can be recharged through the USB-C connection, located on the side of the speaker. The speakers can be charged by docking them in the soundbar also.
  • To enjoy the wireless charging feature for your InfinityLab power bank, below are the instructions on how to activate it.
    1. Press the power button (located on the front side, next to the battery indicator).
    2. Place your device on top of the power bank.
    3. The LED indicator on the side of the power bank will light up, indicating that the product is "charging."
  • To deliver 65W PD charging to your laptop, you will need a USB-C to USB-C cable supporting minimal 3A current.
    To deliver 100W PD charging to your laptop, you will need a USB-C to USB-C cable supporting with E-Mark and supporting 5A current.
  • To charge, plug in the USB-C Connector and connect to a USB-C port (or USB-A port using the included adaptor).

    Please note: you cannot listen while charging.
     
  • The battery is charged using an included USB-A to USB-C USB fabric cable. It will be fully charged for 2 hrs. Note, this cable is only for charging the battery, it will not deliver audio.
  • To check the firmware version:
    Press and hold the 'Preset 1' & 'Preset 5' buttons for more than 10 seconds.
  • To find out the software version, press and hold the [VOL- ] and [SOURCE] buttons simultaneously.  The software version will scroll across the front display.
     
  • To clean your headphones, please follow the instructions below:
    1. Clean earpads and headphones with a soft, slightly damped cloth.
    2. Do not soak, submerge or allow moisture to enter near drivers and cable jacks.
      1. Earpads and cables can be purchased if worn out at www.Marklevinson.com.
    3. Use a polishing cloth to wipe down after use to remove fingerprints etc.
    Please keep them in the provided hard traveling case when not using the headphones to protect them from dirt and other substances.
     
  • So your Pulse 4 got dirt on it, or even fingerprints, and you want to show off the device the best way possible.
    Keep reading this article, and we will instruct you on how to clean the glass and device.

    How to clean your speaker
    • Dirt and stains on your speaker can be cleaned under lukewarm running tap water.
    • Use a soft cloth, preferably cotton, to clean the glass and to remove fingerprints. Hold the top part to avoid adding more prints to the glass part.
    Remember not to charge the device while it is still wet. The charging port needs to be completely dry before charging.

    Contact our Customer support for more help and advice to keep your speaker top-notch!

  •                                                                                              CLEANING THE PRODUCT V2.JPG
    CLEANING THE PRODUCT TWS.JPG  
    Use a clean cotton swab slightly moistened with alcohol to:
    1. Remove earwax and dirt from the ear tips on your earbuds.
    2. Clean the charging pads and ports on your earbuds and in the charging case respectively. Then use a dry and soft cotton to rub down the dust and lint.
    3. Clean the grooves on the cover and at the bottom of the charging case.
    After cleaning, make sure the charging case and earbuds are dry before putting the earbuds back into the charging case.

    TIP: 
    We recommend that you repeat this operation every few weeks or so to keep your headphones clean and to not affect the charging speed and quality.
  •                                                                          CLEANING THE PRODUCT V2.JPG CLEANING THE PRODUCT V3.JPG

    Use a clean cotton swab slightly moistened with alcohol to:
    1. Remove earwax and dirt from the ear tips on your earbuds.
    2. Clean the charging pads and ports on your earbuds and in the charging case respectively. Then use a dry and soft cotton to rub down the dust and lint.
    3. Clean the grooves on the cover and at the bottom of the charging case.
    After cleaning, make sure the charging case and earbuds are dry before putting the earbuds back into the charging case.

    TIP: 
    We recommend that you repeat this operation every few weeks or so to keep your headphones clean and to not affect the charging speed and quality.
  • You can clean it by wiping it gently with a damp cloth. Take extra care not to let water get into the speaker chamber, as it will damage the speaker drivers.

  • Our FLIP 5 speaker is an "All-weather companion," and sometimes it can get dirt and other substances on it. Clean your speaker under lukewarm water from your water tap, and use a microfiber cloth to remove stains. Do not use any alcohol or other to remove stains and dirt. Do not charge your product while the charging port is wet; make sure it is dry before you connect it to a charger. Contact our Customer support if you need more advice.
  • With a short press of the dedicated Bluetooth button on the underside of the right ear cup, it powered on and enter the pairing mode.
     
  • Connecting a Bluetooth device for your Enchant Soundbar

    1. Make sure your Enchant soundbar is turned on by pressing the power buttonpower buttton
    2. There are two ways to enter Bluetooth pairing mode on your Enchant soundbar.
      1. Press the dedicated source button on top of your Enchant soundbar source
      2. Press the source button until you see "Bluetooth" in the front of the Enchant display. Below is the order when using the source button (note that on Enchant 800 there is only 1 HDMI)
                       selector button
    1. The second option is to use the Remote control included with your Enchant soundbar.
      1. Press the "BT" button on your Remote control.
      2. The display will show "Bluetooth pairing"
                           Remote control
    1. Now that your Enchant soundbar is in pairing mode it is now time to grab your mobile device.
    2. Go to Bluetooth settings.
    BT connection
    1. Press the enable Bluetooth button.
    Enable BT
    1. Select the Enchant soundbar and connect with Bluetooth.
    Bt connected


    You can now stream any music from your favorite device directly to the Enchant soundbar, ENJOY!
     
  • 1. Open the Google Home app 2. Select the LINK VIEW 3. Select SETTINGS. 4. There is a line that says Paired Bluetooth Devices. 5. When you select it, it gives you the option to ENABLE PAIRING MODE. 6. Use your voice - "Hey Google, Open Bluetooth" and LINK VIEW will enable Bluetooth connection. You can disable Bluetooth using "Hey Google, Close Bluetooth" Once you have enabled Bluetooth pairing mode on your LINK VIEW, simply go into your Bluetooth settings menu on your mobile device and connect.
  • To successfully connect the JBL Wireless Microphone Set to a Partybox, connect the supplied 6.3mm jack dongle to the Partybox's Microphone Input. Now turn on the dongle and the Partybox. The dongle's Power button light should stay lit, if the light turns off or does not stay lit it is off and needs to be charged with the provided USB cable.*

    Now turn on one or both microphones as required and increase the Mic volume and gain to the desired level. The LED screen will show a channel number 'CH-1', 'CH-2', etc. The channel number is not changeable manually, and may change between power cycles, but all channels will connect automatically to the dongle. If the LED screens do not show a channel number, the batteries in the microphones need to be replaced.

    *Charging the dongle while in use is not recommended and will likely cause unwanted interference.
  • TV Connection HDMI (ARC)

      Back
    TV
    1. Connect your HDMI cable (included in the box) to your TV.
    2. Locate your TVs HDMI ARC (Audio Return Channel) port.
    3. Find the HDMI OUT on the back of your Enchant 800 or 1300 Soundbar.
    4. Now enjoy watching TV and listen to great audio through your Enchant soundbar.

    Optical connection
    optical con

    1. Connect your Optical cable (included in the box) to your TV.
    2. Find the Optical OUT connection on your TV.
    3. Locate the Optical IN on the back of your Enchant soundbar.
    4. Enjoy sound through the optical connection.

    Using the HDMI Inputs

    Other devices
    1. Find an HDMI Cable for your other devices.
    2. Use the HDMI inputs on the Enchant Soundbar.
      1. NOTE: Enchant 800 only have one HDMI input port and Enchant 1300 has three HDMI input ports.
    3. Switch source using your Remote control or pressing the source selector buttonspruce.
    4. The display on your Enchant device will show which HDMI input you are on.
    5. Enjoy watching or playing through your Enchant Soundbar.

     
  • You can enjoy streaming your favorite music over WiFi to your JBL BAR 9.1 Surround by adding it to your network. Turn on your soundbar. Download the Google Home app to your phone. Enable Bluetooth and Location services on your device. Open Google Home app Follow the instructions given in the app. You are now connected to your WiFi network and can enjoy streaming music to your system. The soundbar will now be able to automatically update, to make sure the performance is the best at all times.
  • You can enjoy streaming your favorite music over WiFi to your JBL BAR 5.1 Surround by adding it to your network.

    Connecting to WiFi
    • Turn on your soundbar.
    • Download the Google Home app to your phone.
      • Available on Android and Apple.
    • Enable Bluetooth, Location services on your Android device.
    • Enable Bluetooth on your Apple device.
    • Open Google Home app
    • Follow the instructions given in the app.
    You are now connected to your WiFi network and can enjoy streaming music to your system.
  • Citation One and Citation 100

    1. Press the Bluetooth BT Cwe icon. Located on the top panel. On top panel BT
    2. Go to Settings icon-menuNEXTMake sure Bluetooth is  ON BT
    3. Find your Citation speaker and connect.
              Connect
    1. You are now connected and ready to play music over Bluetooth, Enjoy!

    Citation 300, 500, Bar and Towers

    1. Swipe upFINGER on the display to find Bluetooth icon.
    2. Tap Citation OFFNEXTIcon will light up BT screen panelNEXTGo to Settings icon-menu NEXTMake sure Bluetooth is ON BT
    3. Find your Citation speaker.
             BT ON CONTING
    1. You are now connected and ready to play music over Bluetooth, Enjoy!
  • To connect any device to your headphone, please follow these steps below:
    1. First, hold the power ON/OFF button down for >5 seconds.
      1. The status light will pulse white when the headphones are in pairing mode.
    2. Next, release the power ON/OFF button.
    3. Next, go to the Bluetooth settings on your source device (Smartphone, tablet, etc.).
    4. Find the Mark Levinson No 5909 headphones in the Bluetooth list, and tap to connect.
    5. A solid white light indicates that you are connected to the headphones.
    Enjoy your sound experience!
  • Visit the App Store and download the ‘Amazon Alexa’ App.

      Set up Amazon Alexa #1.png
    1. Click the Plus(+) button on the top right of the screen.
    2. Then select ‘Add Device‘.
    3. Select headphones from the list and then choose your Headphones from the list of available devices.
    4. Follow the rest of the instructions in the Alexa App to complete the setup.
  • If not pre-installed on your Android device, visit your App store to download the ‘Google Assistant’ App.

    After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.

    Step 1

      Set up Google Assistant #5.png
    Follow the steps to connect and pair “JBL XXXX-LE” (depends on your model) with your devices.
    Once set up is complete, you will see the below screen:

    Step 2

    Set up Google Assistant #2.png

    PLEASE NOTE: In order to verbally interact with your Google Assistant via the headphone you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under: Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
    Set up Google Assistant #3.png
    Set up Google Assistant #4.png
  • Visit your App store to download the ‘Google Assistant’ App.

    After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.

    Step 1

      Set up Google Assistant #1.png
    Follow the steps to connect and pair “JBL XXXX-LE” with the Google Assistant App, the name will depend on your model.
    Once set up is complete, you will see the below screen:

    Step 2

    Set up Google Assistant #2.png

    PLEASE NOTE: To verbally interact with your Google Assistant via the headphone, you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
      Set up Google Assistant #3.png
    Set up Google Assistant #4.png
  • To control the Light show on your JBL Partybox device, simply press the dedicated "Light show" button located under the Bluetooth icon. There are 3 different light shows available when toggling through them, select your favorite one and have a blast. There is no app developed to control or modify these settings, all settings have to be done on the Partybox device.
  • Bluetooth Pairing

    1. Press the BT button button on the Partybox to start the pairing process.
    2. Grab your mobile device.
    3. Go to settings --> Bluetooth --> Enable Bluetooth --> BT ON
    4. Find the Partybox speaker you want to establish a Bluetooth connection to.
             BT settings
    1. You now have a successful connection and can stream your favorite music.
      1. NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
      2. To stop Bluetooth broadcasting then insert a USB device.
    BT con
    1. In our latest update for Citation, we added a couple of new features.
      We are going to talk about our new programmable preset feature.

      With this feature, you can add a voice command such as "Turn off the lights in the Bedroom" or "Play my playlist Rock road classic" without using your voice.
      Once you have recorded the action, you will see an icon on your Citation display. Tap on this specific recorded command, and the Citation will do all the magic for you!

      Enough of what it can do, let us create a preset:
      1. Scroll down on your Citation Display to you see "Voice presets."
      2. Press on the + sign.
      3. Say your command: Play Radio FM
        1. Do not use "Hey or OK, Google at this point."
      4. Press the "V" icon after the command is finished.
      5. Select an icon.
      6. Your Preset is now ready, tap it to give it a try.
      To delete any presets.
      • Press and hold down the preset.
      • A menu will appear, hit the "TRASHCAN" icon.
    < 1 ... 27 28 29 30 31 ... 63 >

    Can’t find what you’re looking for?

    Call Us

    Call Us

    Talk to a product expert
    Call Us now at: (877) 871-6755

    Mon - Fri: 9:00 am - 11:00 pm (ET)
    Sat - Sun: 9:00 am - 5:00 pm (ET)

    Chat with Us

    Chat with Us

    Mon - Fri: 9:00 am - 11:00 pm (ET)
    Sat - Sun: 9:00 am - 5:00 pm (ET)

    message

    Text Us

    Text with a support agent via SMS at:
    628-333-7807

    Mon - Fri: 9:00 am - 11:00 pm (ET)
    Sat - Sun: 9:00 am - 5:00 pm (ET)