How To
How To
1846 results
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Under normal usage, the battery should remain at 80% capacity after 300 charge cycles.
What is a charge cycle?
Your power bank is 100% charged, and then one cycle means when you discharge the device to 0% and charge it all the way up to 100%. That is one full charge cycle.Was this helpful? Thank you for your feedback! -
The Boombox 2 features the same battery capacity as the first generation Boombox. The Boombox 2 battery specs have recently been changed in measurement specifications but still provides up to 24 hours of audio playback.Was this helpful? Thank you for your feedback!
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Harman continuously strives to improve the performance of our speakers through software updates in the JBL Portable App. To optimize battery life and performance for your speaker, please perform a software update:
First download the JBL Portable App from the App store or Google Play store to your mobile device.
Then connect to the speaker by Bluetooth.
Open the JBL Portable App and select settings to check and install the new Software version.
The red dot indicates the presence of an update (see image below).
Was this helpful? Thank you for your feedback! -
Getting started with the checklist
- A Harman Kardon Citation device(s).
- Latest version of the Google Home app installed on your mobile device.
- Latest version of the Google app
(Android only) installed on your mobile device
- A Google Account (you can create one online via Google).
- A mobile device with either iOS or Android support.
- Must have iOS 10 or higher
- Must have Android 5.0 and higher
- There is no support for PC set up.
- Your mobile device must support 5 GHz Wireless Network connection in order to set up our Harman Kardon Citation device. Note: Wireless Network with WPA2-Enterprise encryption is not supported.
- An internet connection from your local ISP (Internet Service Provider).
- Your Wireless Network must secured with WPA2 Encryption (Enterprise mode NOT supported).
- Availability and performance of certain features, services and applications are device- and network-dependent and may not be available in all areas; subscription(s) may be required, and additional terms, conditions and/or charges may apply.
Was this helpful? Thank you for your feedback! - A Harman Kardon Citation device(s).
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JBL QuantumSURROUND technology can be used with any type of multi-channel audio content. For example: Netflix content, Blu-ray, and music mixed in 5.1 or 7.1 surround.Was this helpful? Thank you for your feedback!
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BOOMBOX 2
Software Update Release Notes
------------------------------------------------------------------------Version: 0.6.0.6
Release Date: May 7, 2024
Release Media: OTA (over the air) Update through JBL Portable App
What’s New- Improve PartyBoost capability
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Version: 0.4.4.0
Release Date: October 13, 2022
Release Media: OTA (over the air) Update through JBL Portable App
What’s New
- Improve Bluetooth connection stability.
- Support for PartyBoost when using aux-in
- Improve PartyBoost & Stereo Mode switching
- Improve update stability with iOS
- Improve aux-in & Bluetooth input switching stability
Was this helpful? Thank you for your feedback! -
BOOMBOX 3
Software Update Release Notes
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Software Version: V0.3.0.0
Version (iOS): N/A
Version (Android): N/A
Release Date: July 27, 2022
Release Media: OTA (over the air) via JBL Portable App
What’s New- Fixed Issue: Red LED keeps flashing after powering off the device
- Fixed Issue: Battery indicator LEDs do not change when charging an external device via USB-A port
- Fixed Issue: Charging LED keeps flashing after speaker is fully charged
- Other minor bug fixes and performance improvements
Was this helpful? Thank you for your feedback! -
BOOMBOX 3 WI-FI
Software Update Release Notes
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Version: 24.25.41.60.00
Release Date: June 28, 2024
Release Media: OTA (over the air) Update
What’s New- Add ambient sound playback feature for Moment Button - Forest, Rain, Ocean, Citywalk
- Add product registration support in One App
- Performance enhancement
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Version: 24.11.11.60.00
Release Date: April 9, 2024
Release Media: OTA (over the air) Update
What’s New
- Add Roon Ready feature
- Multi-Channel Bass optimization
- Performance enhancement
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Version: 23.43.41.60.00
Release Date: November 15, 2023
Release Media: OTA (over the air) Update
What’s New
- Add support for Immersive Audio feature
- Add support for TIDAL Connect
Was this helpful? Thank you for your feedback! -
If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.Was this helpful? Thank you for your feedback!
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To take a phone call, tap the center button of the right or left ear for 1 second. To hang up a call, tap and hold the center button for 1 second. To ignore a call, tap and hold center button for 3 seconds until music resumes. You may also use the ear buds in MONO or STEREO mode which allows you to make a call or listen to music on either bud independently.Was this helpful? Thank you for your feedback!
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The BDS 280/580 or 280S/580S can upscale video signals from its internal drive to UHD format, both DVD and Blu-ray discs. The 280/580 or 280S/580S have pass-through function on the HDMI inputs. They will not upscale standard format or normal HD format video signals that are fed to the HDMI inputs of the 280/580 or 280S/580S. However, 4K or UHD video signals will pass through the BDS directly to the TV screen without processing, as will HD and SD format video. (Bear in mind that this high resolution makes it even more important to use high-quality HDMI cables, especially if they must be several meters long.)Was this helpful? Thank you for your feedback!
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Yes, anyone that is near your JBL LINK speaker can get access to previous search history or information about Calendar, Google, Gmail etc., if you have shared this kind of information with the LINK speaker.Was this helpful? Thank you for your feedback!
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No, this is not possible. Siri is activated by pressing the play-button for some seconds. Since the play-button on the headphone doubles as on/off button, pressing and holding it will simply turn the headphone off.Was this helpful? Thank you for your feedback!
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Many newer routers with auto detect work really well. But if you experience issues with your product, we advise you to disable this feature and have two visible Wi-Fi networks (2.4 GHz and 5 GHz network).Was this helpful? Thank you for your feedback!
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No, 4K upscaling is not possible. It was mentioned in the specification sheet and on the web page that this feature was supported, but that is an error.Was this helpful? Thank you for your feedback!
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Boost TV is not designed to be wall-mounted. It is designed to be surface-mounted underneath a television.Was this helpful? Thank you for your feedback!
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Charge 3 can be updated with the JBL Connect app, which will inform the user when an update is available.Was this helpful? Thank you for your feedback!
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Control Xstream is splash proof (IPX3). Which means that they can be used outside, but they should not be exposed to direct precipitation.Was this helpful? Thank you for your feedback!
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Yes, if a telephone is connected via Bluetooth to Horizon, this is possible. When adjusting the wake-up timer, there will be an option to select various wake-up tones, or Bluetooth sound. Select Bluetooth as source, while the telephone is playing the music stored locally, or streaming what you want as wake-up music. When the wake-up adjustment is finished, music will be playing over Bluetooth through the Horizon. Press Pause on the source telephone, or press the round selector button (between the two arrow-buttons) on the Horizon to pause the music. Now the system is ready to wake you up with Bluetooth music. When wake-up time arrives, Horizon sends a Play command to the telephone, and music plays via Bluetooth. You can use music that is stored in the phone, use Spotify or play from the cloud. This has been tested with both iPhone 6 and Samsung S6, and should work flawlessly.Was this helpful? Thank you for your feedback!
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No, you will need to use your fingertips, or use special gloves made for touch-screen use.Was this helpful? Thank you for your feedback!
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Yes, press and hold the play/pause button for a few seconds. This will activate SIRI on your Apple phone, if the SIRI function has been enabled on the phone.Was this helpful? Thank you for your feedback!
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Yes, please use the SUBWOOFER ¼” socket on the main panel to connect an additional subwoofer. This is an unfiltered output, so you will need an active (amplified) subwoofer with its own crossover network.Was this helpful? Thank you for your feedback!
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While you have an incoming call, and you can hear the call-tone from your SoundGear, simply adjust the SoundGear's call-tone level to the desired intensity, using the SoundGear's volume buttons.Was this helpful? Thank you for your feedback!
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When placing your order you can indicate whether the order should be delivered to your invoice address or any other address (e.g. your work address).Was this helpful? Thank you for your feedback!
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Yes, the E15 headphone features a one button microphone that allows you to answer calls and easily control your music.Was this helpful? Thank you for your feedback!
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No, Arena cannot be bi-wired. Arena series has normal + and - analog input connections.Was this helpful? Thank you for your feedback!
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JBL Personalized Products are custom-printed to your individual specifications. Orders cannot be cancelled once they are finalized on our website.Was this helpful? Thank you for your feedback!
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Yes, once you have setup the speaker via the Google home app, the name you entered during setup process is also displayed in Bluetooth settings.Was this helpful? Thank you for your feedback!
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You can't use standard rechargeable batteries with the K912. If you still have the original batteries, and compare them to the generic batteries you are trying to use, you will see the difference on the - ( minus ) side of the battery. On the original battery that comes with the headphones, there is a bare metal band on that side, which connects to a sensor in the headphones ( you can also see this sensor inside the battery compartment, on the - side ). A generic rechargeable battery does not have this metal band for the sensor, so the charger won't charge them. This is for protection, in case you have non-rechargeable batteries in the headphones and put them on the charger. This could cause damage to the headphones.Was this helpful? Thank you for your feedback!
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Sorry, this is not possible.Was this helpful? Thank you for your feedback!
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