To re-establish the functionality of the Advanced Swipe Controls (details in the image below), first update the My JBL Headphones app in the Google Play/App Store.
After the installation is completed, pair the earbuds to your phone/tablet through Bluetooth and open the app.
The earbuds will be detected and displayed in the app and you should see that a Firmware update is available.


Note: Advanced touch controls are deactivated by default, in the My JBL Headphones app go to Settings  once your earbuds are displayed, then select Gestures and enable Advanced Swipe Controls. You can now select each function and assign it to a specific gesture.

Perform a factory reset on the Citation Tower speakers by pressing and holding the reset button on the back panel for 5 seconds. After the reset you can now select "Music" to set up the Tower speakers to your WiFi network.

What You Will Need

1x Pair of Replacement Ear Cups (Part Numbers Below) 
1x Medium to Large slotted Screwdriver

Everest 300/Elite 300
SC-HM20000200-B  LEATHER CUSHION (R) BLACK 300NXT
SC-HM20000100-B LEATHER CUSHION (L) BLACK 300NXT
SC-HM20000500-B LEATHER CUSHION (R) WHITE 300NXT
SC-HM20000400-B LEATHER CUSHION (L) WHITE 300NXT

Everest 700/Elite 700
SC-HM21000200-B LEATHER CUSHION (R) BLACK 700NXT
SC-HM21000100-B LEATHER CUSHION (L) BLACK 700NXT
SC-HM21000800-B LEATHER CUSHION (R) WHITE 700NXT
SC-HM21000700-B LEATHER CUSHION (L) WHITE 700NXT

Removing the Ear Cups

1. Place the headphones on a table and while holding the ear cup with one hand gently and slowly insert the tip of the screwdriver between the ear cup and headphones.
2. Once inserted gently twist the screwdriver until there is a slight separation between the ear cup and the headphones. Note: Do not twist the screwdriver too much as this may damage the headphones.
3. Continue step 1 and 2 moving the screwdriver until there is gap between the cup and the headphones all the around the cup.

Installing the New ear Cups

1. Hold the ear cups tightly with one hand while holding the headphones with the other and gently pull until the cup is completely separated. Note that some headphones may have more adhesive than others so more pressure might be required to remove the ear cup. 
2. Find the replacement ear cup that matches the side removed (they are labeled L and R inside the cup). Align the letter in the cup so that it is legible with the bar at the top.
3. Gently press the ear cup into place ensure that the pins remain aligned.
4. Once there is a slight click sound press more firmly to set the ear cup into place.

Resetting the Partybox to Factory Settings

1. Press and hold "Play" and "Light" buttons for > 10 seconds.
2. The Partybox will power off and back on and is now reset.

Press and hold the Volume down and Voice assistant button simultaneously for more than 10 seconds. The speaker will play a sound to confirm.

Restore to factory settings:
In power ON mode, press and hold the Power Button for at least 10 seconds, until the volume and input selector lights begin to flash.
Reset to factory default includes Source, Volume settings, EQ settings, AirPlay name and Wi-Fi settings.

In power ON mode press and hold the "Volume +" and "Phone" buttons at the same time for more than 3 seconds -> Unit will power Off by itself. 
Now the unit is reset to factory default.
 

Press and hold the Phone and VOL + button simultaneously.
After 5 seconds, the unit powers Off, and is now reset.

Press and hold the 'Volume +' and 'Bluetooth' buttons simultaneously for > 2 seconds (> 5 seconds for the Onyx Studio 8), until the speaker powers off.
The Onyx Studio is now reset to factory settings.

With the Flip3 ON, press the Bluetooth briefly to enter pairing mode, while another BT source that is already connected plays on. Now two sources can take turns playing, just by pressing play on one, then the other. The one being overridden will enter pause mode. For complete Bluetooth reset, while the Flip3 is ON and paired, press and hold the Bluetooth button for more than 3 seconds. The Bluetooth button light goes out, and the connection is broken. Press the Bluetooth button again for new pairing.

In power ON mode press and hold the "Volume +" and "Play" buttons at the same time for more than 3 seconds -> Unit will power Off by itself. Now the unit is reset to factory default.

Power on the JBL Pulse 3 For 5 seconds, press and hold the "Volume +" and "Play" buttons The JBL Pulse 3 will power off, and is now reset

Press and hold the 'DAB/FM' & 'Preset 1' buttons for more than 2 seconds. The Horizon 2 is now reset to the default factory settings.

Resetting the Partybox to Factory Settings

1. Press and hold "Play/Pause" and "Volume +" down for > 10 seconds.
2. The JBL Partybox will power off and back on and is now reset.

Resetting the SOUNDSTICKS 4 to Factory Settings

1. The unit must be on
2. Press and hold Power and Bluetooth buttons for > 10 seconds
3. The unit is reset

In order to reset the headphones: 

Long Press of volume + and volume - at the same time while the unit is on. Make sure that bluetooth is NOT on and connected to any device. 
When reseting, LED will blink faster. 

On the bottom of your ADAPT+ there is a reset button. Hold it down for 5 seconds, until the round button LED lights up in white. The product is now reset and ready to be set up again.

Resetting the device

1. In any source mode, press and hold the power button and Source button for 5 seconds.
2. When the factory settings restore is complete, the soundbar automatically turns off and restarts.
3. You can now set it up via Google Home app again or connect any new Bluetooth devices.

To reset your JBL Bar 2.0 or 2.1 back to factory default settings, follow the steps below.

1. Turn on your JBL Bar 2.0 or 2.1
2. Press SOURCE and POWER buttons on top of the bar at the same time for more than 3 seconds.
3. Your soundbar will now power off and on again.

All Bluetooth paired devices are now removed from the internal memory; please Bluetooth pair your devices again.

The factory reset button restores your device to the default settings, including network and audio configurations. 

Please use one of the following solutions:

1.  Press and hold VOL -, VOL +, and Source buttons on the device at the same time until the LED light flashes (hold for more than 5 seconds)

Or alternatively;

2. Open your JBL ONE App.
3. Navigate to the support tile.
4. Select RESTORE FACTORY SETTINGS. 

With our JBL BAR 9.1 Surround there is two types of resets, one is to reset the WiFi settings and last one is to restore factory default settings. Let us walk through each one of them. Resetting WiFi settings Turn on your JBL BAR 9.1 Surround. Press and hold POWER button down for more than 10 seconds. All of your WiFi configuration is lost and you need to reinstall it again. Use the Google Home app to install the device on your WiFi network. Resetting to Factory default settings Turn on your JBL BAR 9.1 Surround Press and hold POWER and SOURCE button for 3 seconds. Your device is now reset. You can now start allover with installing your BAR 9.1 Surround.

With our JBL BAR 5.1 Surround there is two types of resets, one is to reset the WiFi settings and last one is to restore factory default settings.

Let us walk through each one of them.

Resetting WiFi settings

1. Turn on your JBL BAR 5.1 Surround.
2. Press and hold POWER button down for more than 10 seconds.
3. All of your WiFi configuration is lost and you need to reinstall it again.

Use the Google Home app to install the device on your WiFi network.

Resetting to Factory default settings

1. Turn on your JBL BAR 5.1 Surround
2. Press and hold POWER and SOURCE button for 3 seconds.
3. Your device is now reset.

You can now start allover with installing your BAR 5.1 Surround.​​​​

If you wish to reset your speaker due to various reasons, then keep reading, and follow along. 1. Press and hold Volume+ & Play/pause buttons down at the same time for more than 5 seconds. 2. The Pulse 4 will turn off, indicating that you did a successful reset. 3. Switch your Pulse 4 on again. 4. Connect with your favorite Bluetooth device and enjoy the music! Do you still have problems? Contact our Customer Service for more help!

The reset for the Tuner 2 and Tuner XL is as follows:
Reset to factory default - Long press Preset 1 & Bluetooth buttons for more than 10 seconds.

1. Power on the Enchant 800 or Enchant 1300 Soundbar. 2. In any source mode, press the power and source button for 5 seconds. 3. The Enchant 800 or Enchant 1300 will power off automatically and turn on again. 4. Your device is now reset back to default Factory settings. 5. You can now redo the setup through the Google Home app or pair with a new smartphone or tablet.

If you encounter issues using the speaker with your phone or tablet, or you want to remove all previous Bluetooth pairings from the speaker, it may be necessary to 'factory reset' the speaker.

How to reset
First, remove or forget the speaker from the list of paired Bluetooth devices in the settings of the phone or tablet.
Then, with the speaker powered on, press and hold the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off.
The speaker has now been restored to factory default settings. 

(1) Use JBL One App to set up the My Moment Feature.
(2) Select the JBL device you want to set your favorite music to the My Moment feature.
(3) Tap the My Moment card to assign music.
(4) Click Add Music to manage music streaming services and specific music tracks.
(5) Set the timer to inactive speaker/soundbar (optional)
(6) Set the music loudness (optional)
(7) Press SAVE

Usually, the first time you connect the N90Q to your computer with the USB cable, and turn the headphone ON, it will cause a message to open on your computer, informing you that this new device has been connected, and a software package is being imported. Next time, you may get a warning that your USB device is not recognized by the computer, but that does not mean that the headphone will not work, it just means that you must activate it in the audio control systems. Locate the speaker symbol, which is usually shown at the extreme right in your computer taskbar along the bottom of the screen. Right-click on the speaker symbol. A menu opens, and you must highlight and click on Playback Devices. Now a small window opens, showing the Playback tab, with all available speaker option. One of the options should read something like this: " Speakers. AKG N90 headphones - Firmware version A2.12. Ready." Highlight this option, and then click the "Set Default" button that is now available in the window. Audio should immediately be sent to the N90 headphones as a digital signal, which is then converted and amplified inside the headphones. Now you can enjoy world-class music listening. If the computer will not show N90Q as an option, it is usually a solution to disconnect the headphone, then reconnect it. Sometimes this must be done two or three times before the computer "sees" the headphone.

What you need first

• A Harman/Kardon Enchant Soundbar (1300 or 800 model).

• Latest version of the Google Home app
• A mobile device or tablet with Android or iOS system.
• An internet connection.
• Dual-band router with 2.4GHz and 5GHz connection

Adding your Enchant soundbar to your Wi-Fi

1. Open the Google Home app

      

2. Click on "ADD" to connect your Enchant 800 or Enchant 1300 Soundbar to your Wi-Fi network.
3. Follow the instructions on screen and enjoy beautiful sound using Chromecast technology.

The Citation product with Airplay 2, use an iOS feature named Wireless Accessory Configuration (WAC), which is the easiest way to set up Wi-Fi for iPhone users. If you want to set up AirPlay with WAC and set up Google Assistant later, you can follow the below instructions.

1. Go into the Wi-Fi settings on the iPhone/iPad
2. Select the speaker you want to set up AirPlay under “SET UP NEW AIRPLAY SPEAKER...” on the lower part of the display.
3. Choose the Wi-Fi network you want to connect this speaker to, then press Next. This should normally be the same network your phone is connected to, which will appear as the default option.
4. The speaker will connect to the Wi-Fi network. Press Done to finish the setup.
5. After setup is successful. You can tap the Airplay symbol in Control Center or from your favorite audio streaming app to use AirPlay from your iPhone and iPad.

Note:

• If you don’t see the correct Wi-Fi network, make sure that the speaker is in range of the Wi-Fi router or access point.
• If your iPhone or iPad has never connected to this Wi-Fi network before, you will need to enter the Wi-Fi password at this time. Most users will not need to enter this password.
• If you cannot see your speaker under “SET UP NEW AIRPLAY SPEAKER...”, unplug and plug in power again to start it again.
• About streaming music from Apple TV, iTunes and Mac, you can visit https://support.apple.com/HT202809 for more information.