How To

Our A2DP profile only support SBC Codec for ESQUIRE 2.

This product is rated IP67, which is different from IPX7. IP67 protects the product from submersion in 1 meter (3.3 feet) of water for up to 30 minutes. It is also resistant against dust. Dust accumulation around electronics can lead to hardware failure, so the IP67 rating is an extremely beneficial addition to this product. 

This unit is fully dust-proof, and can withstand continuous immersion in water (up to 1.5 meters / 4.9ft for 30 minutes). 

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With different storage conditions and shipping durations, your power bank may go into deep sleep mode to protect the battery. If the power bank does not start charging your device when used for the first time, connect the power bank to a power source and charge it for 15-30 minutes, it should then work normally. If it still does not work, contact our customer service team and we will be happy to help you: https://support.infinitylab.com/#contact

Yes, but only with power on the Adapt. When it senses a signal on the analog aux input, the input ring will light up green automatically, and the signal will become available from the line output, for transmission with cable to e.g. an amplifier. It is important to note that there will be a slight delay in the signal that comes out of the line output jack, even if it does not involve any wireless functions.

The speaker uses Bluetooth version 4.2 but does NOT support APT X.

If your device is capable of seeing AURA as an AirPlay unit, it will also be available as DLNA device, as AURA needs to be connected to your network for it to work as DLNA/AirPlay unit. Make sure your devices are on the same network.

Current AURA customers will be able to upgrade your speaker to support Spotify Connect. Simply use the HK Remote app, as it will be OTA update. Otherwise, contact our helpdesk for help.

It will not damage the battery that power supply is connected all the time.

Yes you can wash it if the fabric is dirty. But remember to close the USB cover.

Yes. This product has a rechargeable battery, handle for carrying and feet to stand.

The lights cannot be adjusted by user. The digital front panel display has automatic light intensity adjustment, which follows the level of light in the room.

Yes, in the Harman Kardon Remote APP, it is possible to change the AURA's Bluetooth name.

Yes, on your computer, enter the IP address of the receiver in the internet browser. In the page that opens, it is possible to change the name.

Yes, when the Esquire 2 is switched ON, it can charge a smartphone or tablet (or other USB-chargeable device that matches) through the special USB port. This function is available both when Esquire 2 is running on battery, and when connected to a charging port itself.

It is not possible to clean the clear dome of the AURA. The dome cannot be removed without damaging the product. The only solution if debris falls into the AURA is to try to shake it out through the bass tube. We cannot recommend using a vacuum cleaner to suck or blow through the bass tube.

The JBL Bar 300 does not support a subwoofer. Alternatively the JBL Bar 500 has a wireless subwoofer included.

No, it only supports one Bluetooth connection. Simply disconnect the paired phone/tablet from your Bluetooth device settings, then hold down the Bluetooth button for 3 seconds, and then you are able to pair with the new smartphone/tablet.

No, your USB device has to be formatted FAT32, which a smartphone device cannot be.

The JBL Bar 500 does not support rear/surround speakers. Alternatively the JBL Bar 800/1000 has detachable wireless rear speakers included.

Yes, all functions on the HK remote that are meant to control the CD player will work. However, the ON/OFF function is not possible, but if CD is selected as source on the HK remote, pressing the PLAY button will switch the HD 3700 ON.

The SB20 supports these programmable IR codes for your TV remote: Volume+, Volume-, Mute and Power commands.

Yes, but only via cable, and noise cancelling cannot be activated meanwhile. Since the charging socket is located on top of the ear pod, adjustment is limited in that direction while the micro-USB plug is inserted.

No, in order to go through the setup procedure, it is necessary to activate the (OSD) On-Screen-Display, and this is not possible on the front panel buttons, you need the remote control. Only the remote control features the necessary OSD button.

Yes, the Harman Kardon SB20 features IR learning functionality. Please follow these steps:

1. Power on your Harman Kardon SB20.
2. Press and hold the SB20 surround button for 5 seconds. This will make the system enter IR learning mode. The power button will flash amber while in learning mode.
3. Now the SB20 can learn to respond to your TV remote control. These commands can be learned: To learn the SB 20 VOL+ command, press volume + on the SB 20 top panel, then press VOL+ on your TV remote control. The power button should blink amber, and the surround button will light up for 1 second. This will indicate that the process was successful. Repeat the procedure for volume-, mute and power on/off.
4. To exit the learning mode, press and hold the surround button for 5 seconds again. The power button light goes out.

Yes, they are quite easy to remove, and with a little care, new ear pads can be fitted in one or two minutes. You can do this yourself.

Yes, press Volume + and Surround button at the same time for 5 seconds.

Yes, this can be done very easily by doing the following procedure: 1: Power on the Cinema Base. 2: Simultaneously press the “Surround” and “VOL –” buttons (at the same time). 3: The Cinema Base source LED button will light amber in color, for 1 second, then the power button LED light will go off and on. 4: Your Cinema Base is now reset.

Yes, by holding down Volume+ and surround button for more than 5 seconds will reset the SB20. The SB20 will automatically reboot itself, after it has been reset.