I cannot see my AURA as an AirPlay speaker, what is wrong?

I cannot see my AURA as an AirPlay speaker, what is wrong?

Make sure your source device and AURA are on the same network. Then make sure your router is set to support older Wi-Fi protocols, such as b/g where the AURA is operating. Some routers have a function to disable older protocols and only use newer ones.
Applies to:

Can’t find what you’re looking for?

Chat with Us

Chat with Us

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

message

Text Us

Text with a support agent via SMS at:
628-333-7807

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)