INVOKE: Final Software Update & Release Notes

INVOKE: Final Software Update & Release Notes

Harman Kardon Invoke
Final Software Update release notes

Release date:  September 8, 2021
Software version12.2314.0
Release mediaVia USB software flash tool as provided by Harman Customer Service
What’s New:
  1. Fixed a pop noise sound when you play/pause the music.
  2. Fixed an issue where Bluetooth pairing is always available without pressing the Bluetooth button.
  3. Enable factory reset via the reset pinhole next to the microphone mute button. For example, use a paperclip, press and hold the button for 5 seconds to reset your Invoke speaker.
  4. Other minor bug fixes and improvements.


There are two ways to perform this update.

Option 1 (recommended): Do It Yourself Update
Estimated Time: 15-20 minutes
Cost: Free
Download Link: Harman Kardon INVOKE Driver & OTA2 (220meg)

 
  1. Download the zip file from the link above.
  2. Unzip/Extract the entire contents of the zip file.
  3. Read through the instructions (OTA2.pdf) before performing the update to familiarize yourself with the procedure.
  4. Process 1: Install the driver in your Windows 10 computer so that it can recognize and communicate with your INVOKE.
    1. NOTE: This is not possible on computers that use BitLocker or other corporate encryption tools. Use a personal computer that does not use advanced encryption.
  5. Process 2: Install the update on your INVOKE via your Windows 10 computer.


OPTION 2: Factory Update
Estimated Time: 2-6 weeks
Cost: Shipping charges from your location to City Of Industry, California
Form Link: Sofware Update Request Form
 
  1. Click on the link above.
  2. Fill out the online form.
  3. Select INVOKE in the Product field.
  4. Type “Software Update Request” in the Description Of Issue/Problem field.
  5. Click Submit.
  6. Wait to receive an email within 48 hours with instructions for shipping back your unit.
  7. Please note that you are responsible for carefully packing your INVOKE and all shipping charges.
  8. Harman will update your product and send it back to you within 2-6 weeks.
Applies to:
Category: Product information

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