How do I prevent damage to my USB charging sockets for my headphones?

How do I prevent damage to my USB charging sockets for my headphones?

There are several easy ways to prevent damage to your headphones, and please follow the steps below.

  1. If the USB port has a cover, please always have it covered, except when charging.

  2. Always be sure the USB port and connector are dry before connecting to charge.

  3. Do not allow any oils, stains, sweat, or corrosive materials to contact the charging port. It will eventually damage the port.

  4. Do not damage or block the USB port. For example, do not force it in if you have trouble inserting the USB connector into the port. Instead, examine the port and remove foreign substances that might be inside or blocking the port.

If you need more assistance, please contact the Customer Service team.
 

Can’t find what you’re looking for?

Call Us

Call Us

Talk to a product expert
Call Us now at: (877) 871-6755

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

Chat with Us

Chat with Us

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

message

Text Us

Text with a support agent via SMS at:
628-333-7807

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)