Support Overview / Speakers / Voice Assisted / JBL Authentics 500
JBL Authentics 500

JBL Authentics 500

Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design.

Sold from 2023 until now

Getting started with your JBL Authentics 500

Getting started with your JBL Authentics 500

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Product Specifications

Sound system
3.1 & Dolby Atmos Music
Power supply
100 - 240V AC, ~ 50/60Hz
Total speaker power output (Max @THD 1%)
270W
Transducer
3 x 25mm aluminum dome tweeter + 3 x 2.75" midrange + 6.5" subwoofer
Networked standby power
< 2.0 W
Operating temperature:0 °C - 45 °C
Frequency response
40Hz - 20kHz (-6dB)
Audio inputs:1 Audio in, Bluetooth/WIFI, Ethernet and USB (USB playback is available in US version. For other versions, USB is for Service only.)
Dimensions (W x H x D)
447 x 240 x 255.7 mm / 17.60" x 9.45" x 10.07"
Weight
7.8 kg / 17.20 lbs
Packaging dimensions (W x H x D)
515 x 322 x 315 mm / 20.3" x 12.7" x 12.4"
Packaging Weight
11.4 kg / 25.1 lbs
USB port
Type C
USB rating
5V DC, 1A
Supporting ­formats
mp3,WAV
MP3 codec
MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3
MP3 sampling rate
16 - 48 kHz
MP3 bitrate
80 - 320 kpbs
Bluetooth version
5.3
Bluetooth pro­le
A2DP 1.3.2, AVRCP 1.5
Bluetooth transmitter frequency range:2400 MHz - 2483.5 MHz
Bluetooth transmitter power:<17 dBm
Wi-Fi network:IEEE 802.11 a/b/g/n/ac/ax (2.4GHz/5GHz)
2.4G Wi-Fi transmitter frequency range
2412 - 2472 MHz (2.4 GHz ISM Band, USA 11 Channels, Europe and others 13 Channels)
2.4G Wi-Fi transmitter power
<20 dBm
5G Wi-Fi transmitter frequency range
5.15 - 5.35GHz, 5.470 - 5.725GHz, 5.725 - 5.825GHz
5G Wi-Fi transmitter power
<23 dBm
3D Dolby Atmos
Yes
JBL One App
Yes
Built-in Wi-Fi
Yes
3.5 mm audio cable Input
Yes
Bluetooth
Yes
Voice Assistant integration
Yes
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* Amazon Alexa and Google Assistant may not be available in all countries or languages. Features and functionality may vary.
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©2023 Amazon.com, Inc. or it’s affiliates. Amazon, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
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Google is a trademark of Google LLC.
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Please check here for your country/language
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Availability of Dolby Atmos Music may depend on subscription plan.

Retro design with Dolby Atmos® music performance

Fill any room with cutting-edge sound and striking retro style with the JBL Authentics 500. From its Quadrex grille to its custom leather-like enclosure, the speaker was inspired by JBL's iconic 1970s designs, updated for the 21st century with the latest sound and control technologies. Immerse yourself in high-definition lifelike sound with Dolby Atmos® Music thanks to the Authentics 500's aluminum tweeters and patented SlipStream™ bass port. With Google Assistance and Amazon Alexa available simultaneously*, you can play your favorite music, control your smart home devices, and more, hands-free, using just your voice.

270 watts of 3.1 channel sound, with virtual Dolby Atmos® create a lifelike musical experience that makes you feel like you're hearing your music live. Three 1-inch tweeters and three 2.75-inch midrange woofers provide so much clarity that every detail of your favorite song sounds brand new, while a 6.5-inch down firing subwoofer and the patented SlipStream™ bass port guarantee incredible deep bass.
The JBL Authentics 500 delivers the iconic style inspired by classic JBL heritage designs, for a look that complements any room, easily filling even the largest space with superior JBL sound. And the speaker's premium aluminum frame, custom leather-like enclosure, and reimagined Quadrex grille really show the attention we paid to each visual detail, right down to the special JBL signature pattern surrounding the downfiring woofer.
Experience everything from podcasts to internet radio in stunning high definition. Or stream music through AirPlay, Alexa Multi-Room Music (MRM), Chromecast built-in™, and Spotify Connect and leave the room or take a call without the music being interrupted. The Wi-Fi connection ensures your speaker gets automatic software and feature updates.
Google Assistant and Amazon Alexa are available simultaneously* and gives customers the most freedom and convenience to control more smart home devices, play from more music streaming services, and get the most hands-free help from either voice assistant at any given time. *See Notifications
Seamlessly share playlists by pairing the JBL Authentics 500 with any Bluetooth devices.
Personalize your audio with intuitive on-speaker controls that adjust volume, bass, and treble levels. Use Alexa or Google Assistant to control your device with your voice. Or use the JBL One app for even more options to customize EQ, settings, and find your new favorite song using the integrated music services.
Place multiple JBL Authentics speakers throughout your home for your next gathering. Using the Google Home app or Amazon Alexa app, you can set the mood in every room by connecting two or more speakers to a single playlist and get everybody moving to the same beat
Get great sound anywhere you want. The speaker automatically calibrates and optimizes audio performance for every location each time you power it up.
The Authentics 500 speaker is made with 100% recycled fabric, 85% recycled plastics and 50% aluminum, and comes in a FSC-certified carton box printed with soy ink.

FAQs & How-Tos

23 results
  • After I set up Alexa and Google Assistant on this speaker, can I use Google Assistant to hear the notification I set up in the Alexa app?

    No. Alexa notifications must be set up in the Alexa app and you can control the notification via Alexa voice only.


  • After I set up Alexa and Google Assistant on this speaker, can I use Google Assistant to stop the music playback, alarm and timer triggered by Alexa or vice versa?

    Yes, you can use the universal command “ Stop”, “Dismiss”, “Cancel” and “Quiet” to stop the current music playback, alarm and timer.

  • After I set up Alexa and Google Assistant on this speaker, can I use Google Assistant to turn off lights I set up in the Alexa app or vice versa?

    No, unless you have set up devices with both voice assistants, you cannot use Alexa to control devices you set up only in the Google Home app, or use Google Assistant to control devices you set up only in the Alexa app.

  • AUTHENTICS 200/300/500: Software Update Release Notes

    AUTHENTICS 200/300/500

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  24.20.21.50.00

    Release Date: May 23, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Add Roon Ready feature
    2. Add Spotify HiFi support
    3. Add AAC codec BT streaming support
    4. Fixed bugs
    5. Improved performance

    ------------------------------------------------------------------------

    Version:  24.01.41.50.00

    Release Date: January 16, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Normalized volume level when using stereo pairing with AirPlay 2
    2. Add support for stereo pairing (Authentics 500)
    3. Fixed bugs
    4. Improved performance

    ------------------------------------------------------------------------

    Version:  23.46.65.50.00

    Release Date: November 27, 2023

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Add support for stereo pairing (Authentics 200/300)
    2. Add support for Amazon HD Music (Dolby Atmos Music content supported on Authentics 500 only)
    3. Fixed bugs
    4. Improved performance
     

     

  • Can I create my own custom equalization settings?
    Yes!
    By using the JBL ONE app, you can change the equalization settings of your speaker/soundbar to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:
    • BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
    • MID: Adjust the mid-frequency sounds, such as human speech.
    • TREBLE: Adjust the higher frequency sounds for clarity.
  • Can I use the speaker/soundbar without the App?
    Yes, however, the JBL ONE App gives you another level of control over the speaker/soundbar.
    Through the App, you can personalize the performance, such as:
    • Customizing EQ settings
    • Setting up our new feature called: My Moment 
    • Connect your favorite streaming music services.
  • How can I get a software update?
    Once the speaker/soundbar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if available
  • How can I get further technical service?
    In the JBL ONE App:
    (1) Go to My Products, select your product
    (2) Select Support tile
    (3) Under General, select Product Support
  • How can I get music services (e.g., Spotify, YouTube Music, etc.) working with voice assistants?

    After setting up one or both voice assistants on your JBL Authentics speaker, you must make sure that you have connected your supported music service account to your Amazon and/or Google account in the Alexa and Google Home apps.


    For Alexa, if you then set one of the music services as default in the Alexa app settings, you can play music from this service just by asking Alexa to play music.

  • How does the Play button work with AirPlay video streaming?

    After pressing the Play button, you must wait 3 seconds before you can press the Play button again when listening to videos over AirPlay.

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Images & Videos

  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Hero
  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Front
  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Back
  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Left
  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Right
  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Top
  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Bottom
  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Detailshot 1
  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Detailshot 2
  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Detailshot 3
  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Detailshot 4
  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Detailshot 5
  • JBL Authentics 500 - Black - Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design. - Detailshot 7

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