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Using InfinityLab Power bank as a carry-on item during flights

Normally, batteries under 100Wh (Watt-hour) can be carried on the plane during flights.
InfinityLab 5.000 power bank is 18.65Wh (Watt-hour), and the 10.000 power bank is 38.5Wh (Watt-hour), which should be allowed as a carry-on item.

We advise you to consult the flight company if you are in doubt before using it as a carry-on item.

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Using InfinityLab power bank under cold environments

The InfinityLab power bank will have lower charging efficiency under cold or freezing environments (below 5 degrees Celcius). Therefore, you will feel it’s charging slowly.

However, when you return to normal temperature (below 35 degrees Celsius), the InfinityLab power bank’s charging efficiency will be back to normal.

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Using my receiver, the picture on my TV is slightly out of sync with the audio. What's wrong?

This receiver has a feature called "A/V Sync Delay" that allows you to manually set dissimilar video and audio synchronization that may occur with certain types of Plasma and HDTV's. The instruction for this setting can be found in your owner's manual in the section "Delay Adjustments" or "Delay Settings".

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Using other exchangeable plugs for your InfinityLAB charger

No, you should only use the InfinityLAB US, UK and EU swappable plugs included in the packaging box.

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Using other USB Cables with our InfinityLab devices

Yes, you can charge your devices with common USB-A and USB-C cables.

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Using Quantum DUO with our QuantumENGINE software

Unfortunately, our JBL Quantum DUO speakers are not supported by our QuantumENGINE PC software.
All configuration is done on the speakers itself, and there is no need or required software to change the RGB lights.

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Using speakers with 4 ohm impedance

The Citation Amp can work with 4 ohm speakers and is rated at 200-watts per channel. Do not connect speakers less than 4 ohm!

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Using the Quantum headset while charging

JBL is committed to providing the most optimal consumer experience through superior immersive audio. Our Quantum 800/600 headsets are designed to be connected via 2.4Ghz, BT ( 800 only ) or 3.5mm jack. USB-C port is only designed for charging the internal 14hr battery and does not provide an audio connection. This is an intentional design decision.

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You can use a 3.5 mini-jack cable to connect the Citation Amp (TRIGGER OUT 12V) with your subwoofer or other equipment to have them power on when the Citation Amp wakes from standby.
When the Citation Amp is ON, there will be output 12V DC signal, and when the Citation Amp is OFF mode, there is no output (0V DC).

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Using the USB Connection

The USB port is only for charging the JBL Quantum 350 Wireless.
Connect the dongle to use the 2.4GHz wireless connection.

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Using Voice assistant on your Mark Levinson No. 5909 Headphone

To use your source device’s voice assistant (Smartphone, tablet, etc.), HOLD the No 5909 multi-function button (right ear-cup).

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Warranty: Personalised Products

We stand 100% behind the quality and performance of our products. If you encounter a problem with a Personalised Product, please contact us so that we can verify the issue and warranty coverage.

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Waterproof Information

This product does not feature an IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to this unit.

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Waterproof Information (IPX7)

This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

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What's in the box

Your JBL Quantum 100 includes the headset, a detachable microphone, QSG l Warranty Card l Warning Card, and a microphone windshield.

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What's in the box?

Your JBL Quantum Stream includes the following:
1 x JBL Quantum Stream microphone
1 x USB power cable
1 x Warranty / Warning (W / !)
1 x Quick Start Guide / Safety Sheet (S / i)

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What's in the box?

Your JBL Quantum 200 includes the headset, a PC audio splitter, QSG l Warranty Card l Warning Card, and a microphone windshield.

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What activities does Vi help you train for?

Vi currently includes support for indoor/outdoor Walking, Jogging, Running, Sprinting, HIIT Runs and Cycling. Our supported activities will continue expanding every few months.

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What are Polar Patterns?

In every microphone there are polar patterns that describes the microphone directionality. Different polar patterns describe how well the microphone module picks up sound waves coming from different directions.
There are four different polar patterns which can be used for different situations. The Cardioid pattern is the best option when you are recording on your own. The Omni-directional pattern is the most suitable for recordings with multiple people from different directions. The Stereo pattern is most optimal when two people are sitting next each other or playing an instrument during a recording. The bidirectional pattern works the best when two people are sitting opposite each other.

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What are some of the key highlights of the JBL Tour One M2?

The JBL Tour One M2 delivers the ultimate high fidelity audio experience wirelessly on-the-go or at home in perfect silence with customizable True Adaptive noise cancelling.
Listen to music nonstop for up to 50 hours in high resolution, via the Pro tuned 40mm high-res certified neodymium speaker drivers with audio customized to fit your hearing profile. Connect seamlessly to any Bluetooth device and experience spatial audio or increase overall awareness with the customizable ambient aware feature.

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What are the benefits of having the soundbar connected to WiFi?

You are able to enjoy wireless streaming via Chromecast and Airplay from your devices. This will also give you the opportunity to do multi-room playback. At the same time, the product will be able to automatically update, when there is software improvements available.

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What are the benefits of the SB 150's EQ settings?

The three EQ setting (Movie, Music, News) adjusts the sound setting of the SB 150. This feature provides a superior audio experience customized to the content being played.

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What are the carpet spikes used for?

"You can attached these spikes to your Arena 170 & Arena 180 at the bottom of the speaker. Use them for stability if you are placing your Arena 180/170 speakers on a thick rug or plush carpeting. The carpet spikes can be manually screwed into each foot on the base of the speaker."

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What are the components of the JBL CLUB series incredible sound?

Besides Legendary JBL Pro Sound and hi-res audio support available in the whole series; however, the JBL CLUB ONE headphone is equipped with 40mm Graphene orange drivers. Compensating the loss between the original signal and what you hear, the driver provides a fuller, more organic sound experience. On all models, you can adjust the audio reproduction to your preferences with the equalizer in the My JBL Headphones app.

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