The length from the Aux connector to the bottom of the button panel (cable only, excluding the connector and button panel) is approximately 90 cm.

The length of the cable that goes from the top of the button panel to the bottom of each earbud (cable only, excluding the earbuds and button panel) is approximately 29 cm.

 

The length of the earbuds are approximately 2 cm.

The length of the button panel is approximately 6.5 cm.

 

The overall total length is approximately = 127.5 cm.

The maximum video resolution of the No. 40 HDMI card is 1080i.

The No.536 has several operational and standby modes - the measurements below represent typical values measured at 120VAC: Mode Typical Power Consumption Notes On 210 Watts With no input or output loading Normal (standby) 4.1 Watts/100 Watts Unpon initial power-up/After first use Power Save (Standby) 4.1 Watts Green (Standby) 0.3 Watts OFF 0 Watts Via rear panel switch Note that the No. 536 cannot be shut off by the front button – this is used only for switching the amp in/out of a standby mode. Also note that when set to the Normal standby mode, the amplifier will initially consume the same power as when in the Powersave mode but will change to a higher level after it is switched on for the first time.

The No. 585 will deliver 350 watts into 4 ohms

The overall power rating is 630 W maximum power at 1% THD.
 

With the speaker ON, press and hold the VOL+ and Pause/Play buttons for 5-6 seconds. The Xtreme shuts down, and is now reset. You will need to 'forget' the speaker in Bluetooth settings on your phone/tablet in order to pair it again.

Speakers will dual tweeters gives listeners the ability to have a single speaker to drive two independent channels, ideally stereo left and right. Dual tweeter speakers are usually used for in-ceiling audio applications. They have four terminals (two sets of positives and negatives) used to plug in speaker wires from the amplifier.

The range is approximately 10 meters, depending on the environment.

The Omni 50+ rated power with AC power connected is 4 X 25 Watt. When using battery only, the rated power is 4 X 15 Watt.

Both the OMNI BAR+ and its subwoofer have 200W of power amplification, which means that total system power is 400 W.

These are the supported languages for the Everest GA series.

• English (US, UK, CA, IN, AU)
• German
• French (CA, FR)
• Japanese
• Portuguese (BR)

More will be added in future Google releases.

You can connect the JBL Smart Tx to any audio source to elevate your wireless sound experience. Use the USB-C cable to connect to a digital audio source such as a phone, tablet or laptop or use the 3.5mm aux to connect to an inflight entertainment system on most airplanes, TV or PC to experience wireless audio.

The Smart Tx gives you full access to the Tour One M3 via the touch screen without the need for your phone or app. The Smart Tx can also stream your audio to any Auracast enabled supported headphones or speakers.

This connection is intended for software and service updates only.

Voltage is 100 - 240 Volt AC. Maximum power consumption is 120 Watts.

Soundgear Sense provides two wearing styles, either as regular TWS headphones with an ear hook for a secure fit, or as a neckband headphone with the optional detachable neckband. Both wearing styles offer the same open ear experience with rich, full-range sound, it is just a matter of your own preference or use case which wearing style you choose. 

Now, with Google Assistant and Alexa available simultaneously on your JBL Authentics speakers, you can choose to use one or both voice services available. This means you can set up just Alexa, just Google Assistant, or both. If you choose to set up both services, they will be at the ready. You can use either of them whenever you want simply by saying either “Hey Google” or “Alexa”.

Windows Sonic is a virtual surround algorithm that is built into Windows 10 PCs. You can read more here:
https://docs.microsoft.com/en-us/windows/win32/coreaudio/spatial-sound

The Onyx Studio 8 features Wireless Stereo Boost which allows you to connect two Onyx Studio 8 speakers together for a more powerful listening experience. Please note: You cannot connect the Onyx Studio 8 to other Onyx Studio speakers such as the Onyx Studio 7, 6 and 5.

Wireless Stereo Boost allows you to connect two of the same model speakers together for a more powerful listening experience. 

To use this feature, hold the Bluetooth button on both speakers for more than 5 seconds.

The left & right channels can be swapped by tapping the Bluetooth button on the host speaker twice.

The JBL Quantum Stream microphone is compatible with the JBL QuantumENGINE software. You can customize or use the following settings/features via the JBL QuantumENGINE:

Microphone settings
Polar patters (Cardioid / Onnidirectional)
Equalizer
RGB LED Light colors + animations/effects
Update firmware + software

You can customize or use the following settings/features via the JBL QuantumENGINE:

Microphone settings

Polar Patterns (Directions that the Quantum Stream Studio picks up the sound)

Equalizer

Lighting settings

Update firmware and software

Only data to make Google Assistant more efficient and Google services faster. When interacting with the speaker you will receive more personalized feedback in the future.

The Vi headphones have a couple different sensors, including a touch sensor (for interacting with Vi), a gyroscope (for rotational motion), accelerometer (for movement or vibrations) and a barometer (for elevation / atmospheric pressure). Plus they house a “custom” sensor that uses visible-light and infrared LEDs along with photodiodes, all in the left ear bud, to determine your heart rate. The headphones can also talk to your iPhone/Android's GPS and Wi-Fi to help with figuring out location and other information.

The Smart Case only supports English, so even if you change the language in the JBL Headphones app, it will remain in English.

The JBL QuantumENGINE supports up to 20 languages. You can select the preferred language in the system section.

The ear cushions are made of protein leather.

Battery icon shows as full at 90%-100% battery remaining.

Battery icon shows as 2/3 full at 50%-90% battery remaining.

Battery icon shows as 1/3 full at 15%-50% battery remaining.

Battery icon shows as empty and flashing at 5%-15% battery remaining - the product should be charged now.

The speaker will switch off at 0% battery remaining automatically to preserve the lifespan of the battery.

The JBL Headphones app supports the file types JPG and PNG. There is no limit on file size, as this depends on how much the phone and app can handle to load the image into the app. When you are uploading the image to the Smart Case, the app will make a screenshot of the image and cut the image, so it fits the shape of the screen. Therefore, the size of this screenshot will be smaller than the size of the image.

The JBL Quantum Stream mic is compatible with the following platforms:

PC (Windows)
PlayStation 4
PlayStation 5
Nintendo Switch
Mobile*
Mac

* Most newer phones are compatible.

The JBL Quantum 910 Wireless headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC, PlayStation and Nintendo Switch.

The JBL Quantum ONE headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC.

The JBL Quantum TWS an JBL Quantum TWS Air supports two types of wireless connection at the same time. It's compatible with any Bluetooth compatible devices while the USB wireless dongle enables compatibility with PC/Mac, PS4/5, Nintendo Switch^TM, TV and iPads and Android^TM devices with USB-Connection (Note: Type-C supports PS5 while type-A is compatible with all PlayStation^TM model).

The Harman Kardon Wireless HD Audio System uses UDP ports 6060 and 6080.

To have the best possible performance for OMNI+ system we advise to have a dual-band router with a powerful chipset and ram for best Wi-Fi performance. This will not only help our products to perform better and more stable, but your other devices at home will have more power and fewer interruptions. Please also be sure that your home Wi-Fi router has Multicast enabled, as our Omni+ system requires this feature enabled in order to work (same goes for Chromecast devices). Always connect our Omni+ system to 5 GHz Wi-Fi whenever possible to limit the risk of devices being slow or interrupted on 2.4GHz Wi-Fi.

Different games have different settings, but as a general rule, make sure that your game outputs multi-channel unprocessed audio. We recommend 7.1 surround, but 5.1 works too. Always disable any other processing (like DTS and Dolby).  

If you are having trouble with distortion or drop outs, try the following suggestions: 1. Move the audio source closer to the speakers. 2. Move the speakers closer to each other. 3. Make sure only one of the two speakers are connected to the audio source. If both are connected to the audio source, disconnect the connection between the audio source and the second speaker. 4. Make sure the audio source connects with one streaming speaker only, disconnect other Bluetooth connection. 5. Restart both your speakers and the audio source. 6. Make sure the environment is not congested by other wireless signals.

The first thing you’ll notice is that sound no longer feels like it’s “inside your head.” Suddenly it seems like the game audio is coming from high-quality loudspeakers—or the virtual game world—all around you.

It’s a different experience than you get with other headphones, and may take a little while to adjust to. For example, sounds coming from sources in the distance will seem farther away, as they would in real life. Even though you might be used to those sounds feeling closer with other headphones, JBL QuantumSURROUND provides hyper-accurate spatialization that can give you a competitive edge.

So spend some time dialing in the EQ to your liking, and see how real-world hearing helps you pinpoint enemies and bring the game to life. 
 

Make sure to check that the USB-C connector on the phone is clean and free of dirt and dust. A dirty connection could result in a disconnection during physical activities such as walking or running. A clean USB-C connection is needed in order to establish a good sound connection.

If you are not able to turn Spatial Audio on and the option is greyed out on the JBL Smart Tx, then you need to do the following.

• Open the JBL Headphones app
• Disable High-Resolution Audio (LDAC)
• The headphones will turn off and reboot
• You can enable Spatial Audio after the reboot

If your teammates can not hear you, make sure of the following:

USB is correctly plugged in
Only one voice chat application is in use while in-game.
The mic input is set to JBL Quantum Stream.
Mic gain is not turned all the way down
Mic is not muted (mute/unmute by pressing the touch panel on top of the mic). By default the RBG will indicate red for muted, and green for unmuted(active).

 

To have the best Active Noise Canceling performance possible, we advise you to keep the earbuds clean as much as possible. In case the IR sensors are covered with dirt of any kind, the Active Noise Cancellation performance will not be as effective. Sometimes, it may not give you the desire outcome to enjoy your music. 

Make sure both headphones are fully charged to ensure that the issue is not due to one of the earbuds lacking power.

Check that the contact points on the headphones and the charging case are clear of dirt, so the issue is not due to the product not being able to charge.

The LED on the headphones will show a blue light when correctly inserted in the charging case.

Try to reset the headphones if the product is fully charged but are still only working in Mono mode.

A reset guide for the headphones can be found here: Reset guide

Let's run through some basic check marks to ensure we didn't miss anything while setting up your device.

1. Your Citation device is turned on
2. Check the password you have entered, and re-enter it again (typos can happen).
3. Make sure your mobile device has the initial support needed:
   1. Android 4.4 OS and higher
   2. Apple iOS 10 OS and higher
   3. The latest version of Google Home app
4. Your phone needs Bluetooth to be on 
5. Enable Location Service (Android only)
6. Plus you need to permit Google Home app to access your location on the phone (Android only).

The basic check is done, and we are now moving into your Wireless network setup.

1. Try moving your speaker closer to the Wireless network router 
2. Have you previously connected the speaker to your WiFi network?  If yes, look below or move to "Troubleshooting"
   1. Did you recently make any changes to your network, such as buying a new router, adding an extender, or maybe changed settings?

   2. Maybe your ISP (Internet Service Provider) did some changes, possibly even updating your Wireless router software.

If you still are experiencing issues connecting the device to your Wireless network, let's do some further troubleshooting.

Troubleshooting

1. Your WiFi router might need a reboot, unplug power for 1 minute and connect power again.
   1. While you are rebooting your WiFi router, we advise doing the same for your speaker. Simply disconnect power and reconnect power again.
   2. In case rebooting the speaker didn't work, let's try resetting your speaker by pressing the Reset Button for 5 seconds (Front LED will light up).
2. Go ahead with the setup again (remember to open Google Home app )
3. Reboot your mobile device

WiFi Network Troubleshooting

• Check your WiFi router settings. Be sure that UPnP (Universal Plug and Play) is enabled.
• Change Wireless channels on your WiFi router on 2.4G or 5G..
  • Avoid using other channels on 2.4G other than 1, 6 and 11. The rest are a NO-GO.
  • Keep a maximum of 8 devices in total on 2.4G (that is including our speakers).
  • Move products to WiFi 5G band, if they support it, to reduce the stress factor on the 2.4G band
• Check your WiFi router to see if there is a MAC address limitation.
  • MAC address limitation is when your router is set/fixed to a maximum of 20 devices (or whatever it may have been configured for).
  • When you want to add the 21st device your router will deny access because you have filled up the 20 devices.
  • You need to clear or delete old devices that are not in use anymore. This may require someone with technical knowledge.
  • We advise that you don't have any MAC address limitations at all.
• Avoid bad extenders (Cheap ones are often not powerful enough to deal with or handle the kind of data required to transmit high quality audio).
  • With extenders, the connection between "router and extender" is decreased by 50%.  That said, your data will be even slower,. having to processes it while the speed is decreased.

There are more things you can do to optimize your WiFi router, but these above are the most common issues happening in users homes.

 

Normally, the InfinityLab power bank may be warm to the touch during discharging.  
However, if the power bank becomes too hot, starts to expand, or emits a strong odor, please stop using it immediately and contact our customer service. 

The connector between headphones and cable is Mini-XLR with lock mechanism. The connector that goes into sources is a combination plug, 3.5mm jack with 6.3mm adapter.

Normal: Trigger output is a standard 12VDC signal. Pulsed: Trigger output in a 12V pulse 50-100ms wide. Theatre: Turns the trigger on (standard 12VDC) only if the current input is in SSP mode, otherwise the trigger is off.

Citation speakers support 802.11g, 802.11n, and 802.11ac standards on both 2.4 GHz and 5 GHz bands. We recommend using 5 GHz if available, as this will give you more stable performance and use the full power of your wireless audio. Contact our customer support to get in touch with an expert that can help you with your Wi-Fi network. We are here to help!

10 minutes before the time limit has been reached, a voice prompt will be played on the headphones. When reaching the time limit, the volume will be muted, and a new voice prompt will inform that the listening limit has been reached.

Getting started with the checklist

• A JBL LINK device(s).
• Latest version of the Google Home app installed on your mobile device.
• Latest version of the Google app  (Android only) installed on your mobile device.
• A Google Account (you can create one online via Google).
• A mobile device with either iOS or Android support.
  • ​Must have iOS 10 or higher
  • Must have Android 5.0 and higher
  • There is no support for PC set up.
• An internet connection from your local ISP (Internet Service Provider).
• Your Wireless Network must secured with WPA2 Encryption (Enterprise mode NOT supported). 
• Availability and performance of certain features, services and applications are device- and network-dependent and may not be available in all areas; subscription(s) may be required, and additional terms, conditions and/or charges may apply.

Wi-Fi requirement

• Wi-Fi routers must have Encryption enabled to install JBL LINK speakers (WPA2 etc).
• Wi-Fi Extenders need to feature support of Multicast forwarding and UPnP.
• Always use 5 GHz Wi-Fi for best performance and less interference.
• For routers that have 2.4G Wi-Fi support only, make sure that they are using channels 1, 6 or 11 only.

You can now install your JBL LINK speaker to your Wireless Network and you can find our setup article that shows how to install your LINK product.

 

LE Audio is the next generation of Bluetooth Audio, making audio streaming over Bluetooth Low Energy possible. It enables new use cases and significantly reduces power consumption compared to Classic (BR/EDR) Audio. LE Audio allows for independently synchronized audio streams to each earbud as well as seamlessly broadcasting audio streams to multiple listeners, with low power consumption. 

JBL QuantumSPHERE 360 is JBL QuantumSURROUND that’s kicked up a notch by using a head-tracking sensor to fix sounds in 360 degrees of space around you. With typical headphones, when you move your head, the soundscape follows your movement. But with JBL QuantumSPHERE 360, if you rotate your head, the sound source’s perceived location stays in place because the head-tracking sensor compensates for your head movement. For example, if there’s a sound coming from in front of you, and you turn your head to the left, the sound source’s perceived location moves to your right ear—the sound stays locked in space as you move your head. 

Also, the human brain uses small head movements to distinguish if sound sources are behind or in front of us. The brain processes the differences between when a sound arrives at the left vs. the right ear to determine where the sound is located. So with JBL QuantumSPHERE 360, you can move your head naturally to pinpoint the exact source of sounds around you. 

The Normal and Pulsed DC triggers are active (on) when the No. 523 and No. 526 is on, they are not active (off) when the No. 523 and No. 526 is off. The Theatre DC trigger is present only if the current input is in SSP mode, otherwise this trigger is off.

First try using a different flash drive, we recommend the following: ScanDisk PNY Kingston Verbatim If the problem persists try using an updated version of Winzip when downloading the zip file to the USB flash drive.

Yes, when changing volume to higher or lower, the LED will illuminate to show that you are changing the volume.

When the speaker is switching quickly between music sources via Bluetooth, it's normal to experience a very short 'pop' sound because the Bluetooth signal is breaking in and doing the handshake with the speaker. It won't appear after the Bluetooth signal is stable.

Please note that the LFE Trim function is only active with surround source signals that feature a separate LFE track for the subwoofer. It does not affect subwoofer level when playing stereo or mono.

This problem is usually caused by pressing down too hard on the soundbar's VOL + or VOL - Buttons. Only press just enough for one click to be felt. If a second click is felt in the button, you are pressing too hard, and you are actually activating the MUTE function for learning, not VOL up or down. You may have to repeatedly let go of the VOL button on the soundbar, followed by pressing it again and then pressing the VOL button on the TV remote before the surround light on the soundbar lights up white and goes back to amber flashing, as a sign that this function has been learned. This is no problem, though. Just keep trying until the three commands have been learned. The soundbar only exits learning mode when you press and hold the surround button as the final step.

• Please check whether your head unit Bluetooth support EDR (Enhanced Data Rate) • If the head unit does not support EDR this will cause the transfer data rate to be low and will impact the audio quality.

The PartyBoost feature is not available when your JBL speaker is connected to a computer via Bluetooth. This is a technical limitation. When connected to a computer, the computer is acting as the primary device. Therefore, the JBL speaker does not have control of re-transmitting the Bluetooth signal to other JBL speakers.

NOTE: Speakers effected by this are the JBL Flip 5, JBL Flip 6, JBL Charge 5, JBL Pulse 4, JBL Xtreme 3, and JBL Boombox 2, as well as future products featuring the PartyBoost feature.

The rechargeable AAA cells may of course be worn out, or they may not be installed at all. If this is the case, either insert the cells, or you can order new cells as original spare parts. Please contact Harman Helpdesk for your country, or the distributor for your country, for further info about how to buy new cells. Please note that the cells MUST be compatible with charging contact for the minus pole located on the side of the cell. Normal cells will not work. This is clearly mentioned in the owner's manual, and shown with a drawing. If you have purchased new cells with plastic coating along the length of the cell, it may be possible to peel off the coating by cutting gently with a knife, then peeling it off. Only about 1 cm needs to be open to the metal, closest to the flat end, for contact to be possible. Please note that the ear pads on K 912 are removed by simply grabbing the plastic plate that holds the ear pad, and pulling it away from the ear pod. There is one battery in each ear pod. For K 915, never just pull the pad away, since the locking claws are released by being rotated away from their locked position.. Both batteries are under the right-hand pad, and there is a silk-screened instruction on the top of the pod, showing that you must rotate the pad plate just a few mm counter-clockwise to unlock it.