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Does Adapt stream music to my speakers?

The Adapt connects to an active speaker or amplifier via the 3.5mm Audio Out jack. It acts a receiving point for Wi-Fi audio streams, upgrading existing audio equipment to work in the Harman Kardon Wireless HD Audio System.

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Does a Bluetooth signal wake up the Aura?

Yes, no matter if Aura is in Sleep mode or Standby mode, an incoming Bluetooth signal will wake it up.

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Display Timeout and Standby Times

The display will timeout and switch off automatically after 30 seconds if no buttons are pressed to preserve battery life, but pressing any button will wake the display again. It is not possible to change or switch off the automatic display timeout.

The speaker itself will turn off automatically after 15 minutes inactive, if no music is playing on any mode or button are pressed (not possible to change).

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Discover how to troubleshoot when your Google Assistant device isn’t responding to “Hey Google” or “Ok Google”.

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Differences between True Adaptive Noise Cancelling and Adaptive Noise Cancelling

The True Adaptive Noise Cancelling technology is a features which adjusts noise-cancelling levels in real-time, 50,000 times per second to account for environmental ambient noises and personal attributes such as movement, hair and eyeglasses to deliver best-in-class Noise Cancelling and immersive sound in any environment.
With the help of Feed Forward and Feed Backward microphones, the Adaptive Noise Cancelling technology fully monitors exterior sounds picking up low-frequencies and neutralizing them before they reach the ear. The headphones generate a sound that's phase-inverted by 180 degrees to the unwanted noise, resulting in the two sounds cancelling each other out.
In addition, all headphones allow the listener to adapt or adjust the level of ambient noise through features like Ambient Aware and TalkThru.

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Differences between a traditional loudspeaker system and the Radiance speaker with CBT

Harman Kardon Radiance 2400 uses patented Constant Beamwidth Technology (CBT) with 24 drivers to create an all-new listening experience. Typical loudspeakers have very narrow sound dispersion in the mid-range and high frequencies, making a very narrow sweet spot for one listener. On the other hand, CBT delivers room-filling sound dispersion and a resulting wide sweet spot, so everyone in the room has great listening experience. The use of CBT allowed us to reduce the cabinet size dramatically. This resulted in a very sleek loudspeaker that does not compromise on sound but looks even better when compared to bulky wooden floor-standing speakers in combination with large AV components.

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Deezer shows an error message when I open it in the HK Controller app.

If you encounter an "Internal error 300" error message when using Deezer from inside our HK Controller app, we advise you to log out of your account and log in again, still in the Controller app. The error message is a communication error between speaker and Deezer server. If you still encounter this after you have logged in again, please consult our helpdesk.

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Constant Beamwidth Technology™

Developed for HARMAN Professional Solutions, this technology ensures every listener in the room enjoys the same exhilarating sound experience via precisely-tuned beam-forming components. HARMAN’s revolutionary technology uniquely unites 24 precisely calibrated 1.25” transducers in each of the elegant Radiance speakers to deliver the same superior sound coverage from corner to corner.

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Connection issues using PartyBoost or Connect+

If there are drop out or connection issues when using PartyBoost or Connect+, it could be one of three things.

1.      Units are too far apart (move units closer together)

2.      Interference from other 2.4gHz wireless units in the area.

3. Unit is no longer working as designed

Here are some steps to isolate the issue:

Try taking the units out of the house and test it outside with no interference to see if you still experience connectivity issues. If you still experience connectivity issues, please try steps below:

Whatever unit drops off, remove that from the chain. Test the rest of the speakers and keep doing it until you find the speaker that is causing the drop outs.  If all speakers begin to drop off, please try a different order and repeat. Repeat this process with each unit being the “main speaker”.

Make sure to turn off all WiFi/RF devices. (Router, laptop, baby monitor, Nest cams, IP cams, WiFi switches, WiFi outlets, WiFi lights, cordless phones, etc.)

You should be able to identify the issue/speaker by following these steps.

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Connecting to your Car

It is very simple to connect to your Car with the JBL Partybox 200 or 300. Use the included cable that connects through the cigarette connector in your Car and power on the Partybox! Please note that the 12V connection does not charge the battery in the Partybox 300 - it will only power the Partybox when in use. To charge the battery, it will have to be plugged into AC power ( 110 - 230V )

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Connecting the remote control

If the remote control stopped working, please check if the batteries are drained. If so, replace them with new ones.

The remote control may have failed to connect with the digital hub. On the touchscreen, tap “Options” > “Remote Control”, then follow the onscreen instructions to pair with the digital hub again.

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