How To

How To

1640 results
  • An optical connection will assure better audio performance and will support Dolby Digital audio from an HDTV.
  • The JBL TOUR range helps you create an ideal world where you can entirely focus on your tasks.
    With the JBL Tour One and Tour Pro+ TWS, you can get silent moments with SilentNow. Noise Cancelling is activated without Bluetooth, just by pressing a dedicated button on the headphones (or tapping the earbud) or controlling via the My JBL Headphones app. It also helps you save battery time.
    Or get help in waking up with My Alarm, which allows sleep and wake times to be set and is controlled ​via the My JBL Headphones app. You can set a sleep and wake timer to gradually lower the volume of the headphones for sleep, switch into SilentNow mode for a specific amount of time and then wake you up at a specified time.

      Sleep now.png Sleep now 2.png Sleep now #3.png
  • The SilentNow feature allows you to activate Noise Cancelling without using Bluetooth, i.e. simply turning on ANC without playing music. A useful feature if you just want to enjoy a quiet moment or would like to rest on a long-haul flight.
     
  • You can have your own Karaoke party with your JBL Partybox. Simply connect your Microphone (only included with the Partybox On The Go) and connect your mobile device over Bluetooth, then start playing music and sing along, it is that simple!
  • The Horizon 2 does not have sleep mode functionality.
  • By optimizing Bluetooth settings via the app, you can get optimized audio in different scenarios like either listening to music or watching videos.
    Select between “Normal” to optimize and stabilize the connection even in the busiest areas, “Music mode” to enjoy the best sound quality for music, and “Video mode” to get the best lip-syncing when watching or gaming.


      Smart audio mode - JBL app.jpg
  • When listening to multichannel content you may find that your dialogue isn’t coming in as clear, or your surround effects are louder than you’d like. Our sound bars have a feature called ‘Smart Mode’ that implement our unique JBL Surround Sound as well as other tailored EQ settings. While these are great for content that needs a helping hand, for some multi-channel content it can be overwhelming. If you find this to be the case with some content, you can disable ‘Smart Mode'.

    To toggle between smart mode and standard surround, on the remote control, press and hold MUTE for more than 3 seconds, then press Volume Up (+). "OFF SMART MODE" or "ON SMART MODE" will be displayed.
     
    NOTE: The sound bar defaults to smart mode every time the bar is turned on.
  • It is always recommended to use our range of Soundbars if you want a speaker for your Television or Smart TV as they are designed specifically for this purpose, whereas our Portable speakers are designed primarily for use with Phones and Tablets.


    Support for Bluetooth connectivity between a TV and speaker depends on a number of different factors such as Bluetooth & A2DP versions and Audio Codecs used by each device. This can vary based on the brand, model and age of the devices, however we cannot confirm if any specific combination of TV and speaker will work without issues such as latency or lip sync delay.

  • Please check that you have connected your android phone with JBL DRG before. Power off your Android phone and press the JBL DRG BT button to connect to another smartphone. If this is the case, please wait 3 minutes for JBL DRG to setup the Bluetooth connection with a new smartphone. This is because some android phones can’t send a “Disconnect” BT command to JBL DRG during power off, so JBL DRG need to wait until the Link is lost.
  • Never remove a USB stick while the BDS is playing files from it. If the system freezes, switch the BDS unit OFF and then ON with the switch on the back panel to reset.
  • "In certain network conditions, your speaker may not be visible from your streaming app. You can still use voice control to start & control playback. If you wish to use your phone app to control playback, please power cycle your Citation speaker and your phone."
  • Try another HDMI cable, and make sure that it is a high-speed version. This solution usually solves the problem, which is caused by insufficient cable bandwith.
  • If you experience any sound distortion after immersing your speaker in water, simply shake the speaker to get rid of any excess moisture and allow the speaker to completely dry. Once dry, the sound quality should return to normal.
  • Switch the Soundgear ON. (If this is not possible, reset cannot be performed.)
    Press and hold Volume + and Volume - simultaneously for longer than five seconds.
    Soundgear switches OFF, and is now reset to factory settings.
  • For the Club 950NC and 700BT, a dedicated button on the right ear-cup (*) for Bass Boost – gives the user the option to give an extra boost to their listening experience. Power surges from equipment (such as a panel/mixer) which would blow out a standard headphone could be experienced while playing at high power. Specially designed driver coil and magnet give a higher resistance to power surges. The maximum input power for CLUB 700BT is 1000 mW, for CLUB 950NC is 2000 mW and CLUB ONE is 3500 mW accordingly.

     
  • If the earbuds go into standby mode and turn off, you can still use them without putting them back into the charging case. 
    You can reactivate the headphones by pressing or touching the outside earbud itself.
    Please note: They will be automatically powered off after 30 minutes of being in standby mode if they disconnect from Bluetooth. To reconnect, you will need to put the earbuds back in the charging case and take them off again. 

    It is possible to change the standby mode time with your headphones. To do this, go into the My JBL Headphones app and choose the S
    tandby Time via Auto-off function. You can adjust the time to 15min, 1hr, etc., or you can choose “Never” if you want to keep the earbuds turn on at all times. Once you set the Auto-off, the earbuds will work according to the setting whether they connect to Bluetooth or disconnect.
     

  • Our LINK BAR supports 4K material and contents these different ways.
    1. HDMI INPUT Supports 4K
    2. Chromecast streaming in 4K.
    3. 4K Material through the Android TV System.
    You can watch your favorite 4K material in many different ways and enjoy!

  • ST60 Software Revival Guide
    ReasonRevival method for ST60 if a problem exists after a stalled software update
    SymptomsUnit will display “NET UPDATING” on the front panel display and will not complete startup
    Parts required1) a USB stick, 2) a computer for transferring files to the USB stick, 3) unit software detailed in this guide
                                 
    1. Download the software bundle by clicking here . You will download a zipped folder called “ST60 v1542 Reflash Bundle.zip”
    2. Unzip/extract this folder (some computers will do this automatically). Inside the folder you will find 2 more folders named “Step 1 V1201 V0.72” and “Step 2 V1542 V0.72”
    3. Double click on the “Step 1 V1206 V0.72” folder. Inside you will find a file named “image.swu”
    4. Copy this image.swu file to a blank USB memory stick.
      • NOTE! The file MUST be called image.swu. If you copy the file to a location where there is already a file called image.swu your computer may rename the file automatically (for instance as “image.swu (1)”. Please double check that the file is called “image.swu” when on the memory stick.
    5. Power off the ST60 from the circular front panel power button on the right hand side.
    6. Insert the USB memory stick into the rear of the unit.
    7. Depress the service switch and continue to keep it depressed.
    8. Power the unit on whilst keeping the service button depressed.
    9. Keep the service button depressed for at least 30 seconds after power on.
    10. Release the service button.
    11. Leave the unit for at least 30 minutes to update.
    12. Perform a NET reset (MENU > SYSTEM SETTINGS > NET RESET).
    13. Perform a SYSTEM reset (MENU > SYSTEM SETTINGS > SYSTEM RESET).
    14. Functionality should now be revived. To update to the most current software version repeat points 3-13 above but using “Step 2 V1542 V0.72” at point 3.                    
  • This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
    Solo Uno Software Revival Guide
    ReasonRevival method for Solo Uno if a problem exists after a stalled software update
    SymptomsUnit will likely have a solid blue network light and flashing orange status light and will not be available for streaming
    Parts required1) a USB stick, 2) a computer for transferring files to the USB stick, 3) unit software detailed in this guide
                                   
    1. Download the software bundle by clicking here . You will download a zipped folder called “Solo Uno v1542 Reflash Bundle.zip”
    2. Unzip/extract this folder (some computers will do this automatically). Inside the folder you will find 2 more folders named “Step 1 V1206 V1.10” and “Step 2 V1542 V1.72”
    3. Double click on the “Step 1 V1206 V1.10” folder. Inside you will find a file named “image.swu”
    4. Copy this image.swu file to a blank USB memory stick.
      • NOTE! The file MUST be called image.swu. If you copy the file to a location where there is already a file called image.swu your computer may rename the file automatically (for instance as “image.swu (1)”. Please double check that the file is called “image.swu” when on the memory stick.
    5. Power off the Solo Uno from the circular front panel power button.
    6. Insert the USB memory stick into the rear of the unit.
    7. Depress the service switch and continue to keep it depressed.
    8. Power the unit on whilst keeping the service button depressed.
    9. Keep the service button depressed for at least 30 seconds after power on.
    10. Release the service button.
    11. Leave the unit for at least 30 minutes to update.
    12. Functionality should now be revived. To update to the most current software version repeat points 3-11 above but using “Step 2 V1542 V1.10” at point 3.


     

  • SA30 Software Revival Guide
    ReasonRevival method for SA30 if a problem exists after a stalled software update
    SymptomsUnit will display “NET UPDATING” on the front panel display and will not complete startup
    Parts required1) a USB stick, 2) a computer for transferring files to the USB stick, 3) unit software detailed in this guide
                                   
    1. Download the software bundle by clicking here . You will download a zipped folder called “SA30 v1542 Reflash Bundle.zip”
    2. Unzip/extract this folder (some computers will do this automatically). Inside the folder you will find 2 more folders named “Step 1 V1206 V1.72” and “Step 2 V1542 V1.72”
    3. Double click on the “Step 1 V1206 V1.72” folder. Inside you will find a file named “image.swu”
    4. Copy this image.swu file to a blank USB memory stick.
      • NOTE! The file MUST be called image.swu. If you copy the file to a location where there is already a file called image.swu your computer may rename the file automatically (for instance as “image.swu (1)”. Please double check that the file is called “image.swu” when on the memory stick.
    5. Power off the SA30 from the circular front panel power button on the right hand side.
    6. Insert the USB memory stick into the rear of the unit.
    7. Depress the service switch and continue to keep it depressed.
    8. Power the unit on whilst keeping the service button depressed.
    9. Keep the service button depressed for at least 30 seconds after power on.
    10. Release the service button.
    11. Leave the unit for at least 30 minutes to update.
    12. Perform a NET reset (MENU > SYSTEM SETTINGS > NET RESET).
    13. Perform a SYSTEM reset (MENU > SYSTEM SETTINGS > SYSTEM RESET).
    14. Functionality should now be revived. To update to the most current software version repeat points 3-13 above but using “Step 2 V1542 V1.72” at point 3.

     

  • A picture containing text  Description automatically generated
    SA750 Software Revival Guide
    ReasonRevival method for SA750 if a problem exists after a stalled software update
    SymptomsUnit will display “NET UPDATING” on the front panel display and will not complete startup
    Parts required1) a USB stick, 2) a computer for transferring files to the USB stick, 3) unit software detailed in this guide
                                 
    1. Download the software bundle by clicking here . You will download a zipped folder called “SA750 v1542 Reflash Bundle.zip”
    2. Unzip/extract this folder (some computers will do this automatically). Inside the folder you will find 2 more folders named “Step 1 V1206 V1.72” and “Step 2 V1542 V1.72”
    3. Double click on the “Step 1 V1206 V1.72” folder. Inside you will find a file named “image.swu”
    4. Copy this image.swu file to a blank USB memory stick.
      • NOTE! The file MUST be called image.swu. If you copy the file to a location where there is already a file called image.swu your computer may rename the file automatically (for instance as “image.swu (1)”. Please double check that the file is called “image.swu” when on the memory stick.
    5. Power off the SA750 from the hard power switch on the rear of the unit immediately above the mains inlet socket.
    6. Insert the USB memory stick into the rear of the unit.
    7. Depress the recessed service switch (above the CD input connector sockets) and continue to keep it depressed.
    8. Power the unit on whilst keeping the service button depressed.
    9. Keep the service button depressed for at least 30 seconds after power on.
    10. Release the service button.
    11. Leave the unit for at least 30 minutes to update.
    12. Perform a NET reset (MENU > SYSTEM SETTINGS > NET RESET).
    13. Perform a SYSTEM reset (MENU > SYSTEM SETTINGS > SYSTEM RESET).
    14. Functionality should now be revived. To update to the most current software version repeat points 3-13 above but using “Step 2 V1542 V1.72” at point 3.     

     
  • The JBL Quantum 300 headset is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
    You can also use the included USB dongle on PC, PlayStation and Mac.

  • The JBL Quantum 400 headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
    You can use the USB connection with PC, PS4, Nintendo Switch, and Mac.

  • Yes. InfinityLab charger is designed with surge protection to keep your devices safe.
  • After installing the JBL QuantumENGINE, and audio outputs are correctly set up, there is no output from; Center and Surround channels. You can run the Channel ID (7.1) test to confirm.
     In JBL QuantumENGINE, go to the Spatial Sound tab, press the “Channel Setup” just below the “Channel ID” test.

    2. Right click the Quantum Game-speaker output and select “Properties”.
    3. Make sure that box is checked at “Enable Audio Enhancements”

     
  • Harman Kardon Radiance 2400 can decode Dolby Audio and DTS.

    Dolby Atmos is not supported, but will be rendered as Dolby Audio.
    Dolby Digital 5.1 and DTS Surround (2.0 and 5.1) is supported, but will be downmixed to 2.1/2.0.
    DTS Master Audio is not supported.
  • This unit is IPX4 rated, which means that it is sweatproof (suitable for working out) and can withstand water splashes from any direction. However, the unit is not waterproof and should never be submerged in water.

  • Switching to a new Wi-Fi network

    1. Make sure your mobile device is connected to the same Wireless Network as your speaker.
    2. Open your Google Home app Google Home app
    3. Go to Settings Settings
    4. Tap on Wi-FI nextForget Network
      1. The current configuration is now forgotten.
    5. In your Google Home app, you are forced back to the "Home Screen" and need to setup the device again.
    6. Tap on House
    7. Find Add Add devcenext  Set up device next Set up new devices in your home
    8. Follow the instructions given to add the speaker to your Wi-Fi network.

    Lost connection or changed settings

    1. Open the Google Home app Google Home app
    2. On the home screen, tap on AddAdd devcenextSet up device next Set up new devices in your home
    3. Follow the instruction provided.
      1. Remember that your current room name is the same as before, as well as other settings made for the speaker. You are only switching to a new Wi-Fi.
    4. In addition, you can click on Discovery discover icon in the bottom menu of the Google Home app.
    5. Tap on the Setup new setup icon nextThe Card information would show your old speaker name.  However, you can continue setting up the device following the instructions.
     

     

  • To power on the headphones, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audio chime and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the T110BT headphone. Once you select that option, you will hear the confirmation tone. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible tone and then the confirmation chime once it is connected. You will see the Bluetooth light alternate between red and blue when it is in pairing mode and then to a slow blinking LED blue light once it is connected to your device.
  • With TalkThru Technology, music is lowered and speech is amplified so you can easily have quick chats. AmbientAware delivers a more immersive music experience while increasing ambient sounds, providing the safety of hearing your surroundings. You can control them via the buttons on the ear cup and with the My JBL Headphones app
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