How To
How To
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- The Google Assistant isn’t available in certain languages and countries. For countries without Google Assistant, you can double tap the left ear cup on the headphone to activate the native voice assistant on your mobile device.
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We believe the baseline performance of the QuantumSPHERE technology is cutting edge in terms of localization. The calibration feature improves upon this performance by calibrating the system to your individual anatomy.Was this helpful? Thank you for your feedback!
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To minimize e-waster, we consciously choose not to include a USB-C PD Adaptor in our speaker packaging.
You can purchase the dedicated 15-60W JBL USB-C PD adaptor on jbl.com or any other retail stores. Simply connect the USB-C PD Adaptor with your speaker and enjoy the guaranteed performance JBL promised.
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This speaker will go to standby mode after 10 minutes inactivity. It turn on when you start playing to it again.Was this helpful? Thank you for your feedback!
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It will not upmix 7.1 as powered by the proprietary algorithm for the advanced surround sound. JBL uses binaural synthesis to use 1 virtual source per channel which leads to better precision.Was this helpful? Thank you for your feedback!
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Yes, they will work together. You can link rooms containing 1st generation Omni speakers with rooms containing 2nd generation Omni speakers and listen to the same music across all of them. Since the 2nd generation has a more powerful processor, we recommend connecting external sources like AUX or Bluetooth to the 2nd generation speakers rather than the 1st generation.Was this helpful? Thank you for your feedback!
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Yes, they are backward compatible with your existing Omni speakers.Was this helpful? Thank you for your feedback!
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Yes, our OMNI BAR+ supports standard CEC features such a wake-up and volume control via HDMI. Optical and analog input signals can wake up the Omni Bar, but if the source signal is too weak, the OMNI BAR+ will not wake up.Was this helpful? Thank you for your feedback!
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Wireless Network connection is lost or not connected anymore
In case you have lost the Wireless Network connection, recently changed your Wireless name/password, or changed your ISP (service provider), you may need to set up your Citation device again.
Follow our steps below to try fixing the issue and reconnecting your device again.- Open your Google Home app
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- In the top right corner of the home screen, tap Devices
to see your available devices.
- Scroll to find the Citation device card.
- Tap SET UP and complete the setup steps.
- All of your previous settings, account information is still attached to the speaker. You only need to add it again to your Wireless Network.
Wireless Network connection failed
If the above solution did not work and you still have issues with connecting to your new Wireless Network, then try following these steps:- Reboot your Wireless router. In many cases it can help a lot with a little reboot!
- Reset your Citation device.
- Press and hold down the RESET BUTTON for 15 seconds, the front LED will light up indicating it has been reset.
- Your Citation device will now boot-up again. It can take roughly 45 seconds until it is ready.
- Try to set it up again via your Google Home app
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