How To
How To
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LIVE FREE 2 TWS
Software Update Release Notes
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Software Version: V6.9.8
Version (iOS): V5.7.9
Version (Android): V5.7.9
Release Date: July 8, 2022
Release Media: OTA via JBL Headphone App
What’s New- Added Microsoft Swift Pairing feature.
- Fixed a few minor software bugs for better user experience.
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The Left and Right bud should sync together automatically when removed from the case. If the Left and Right bud do not sync together automatically within 15 seconds, you may manually sync the buds together. With the buds out of the case, press the center button on each bud 3x. This action does not have to be done simultaneously. You may start with either the L or R bud to initiate syncing.Was this helpful? Thank you for your feedback!
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The speaker is IPX5 certified, it can withstand direct splashes from any direction for up to 3 minutes. Although a little snow or rain won't hurt it, we do not recommend keeping the speaker outside during rain and/or snow. Also be aware of extreme hot or cold temperatures, they may be damaging.Was this helpful? Thank you for your feedback!
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Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. And the default setting of the mic monitoring is set of “OFF”.
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Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.Was this helpful? Thank you for your feedback!
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Yes. This headphone has a built in microphone. To answer a call, press the power button which is located on the Left Ear Cup for 1 second. If you wish to hang up the call, press and hold the power button for 2 seconds.Was this helpful? Thank you for your feedback!
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If the wireless mic is out of signal range, you will experience drop outs or no sound. Once range is reestablished, the speaker should automatically detect the mic and resume connection within less than 3 sec.
When a wireless mic is connected, the speaker will play a notification sound once. If two wireless mics are connected at the same time, there may be a 1 sec gap between the two notification sounds.
If one of the wireless mics is not working, we recommend the following:
1. Turn off the speaker
2. Turn on the mic and place it on top of the speaker
3. Turn on the speaker
4. The speaker should automatically pair with the new mic within 3 min and play a notification sound
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Below you can see the placements of the microphones on some of our headphone models:
Live Pro+ TWS
Tour Pro+ TWS
Tour One
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Make sure both the QuantumENGINE software and the headset's firmware is updated to the most recent version, and that the microphone is plugged all the way in.Was this helpful? Thank you for your feedback!
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While using the Wired Aux Connection, the microphone will be switched off.Was this helpful? Thank you for your feedback!
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This product features Multi-Point Connection which allows you to be connect to two devices at the same time. Effortlessly switch from listening to music on your portable device to a call from your phone.
To connect to two devices at the same time:
1. Power on your product.
2. Make sure that the device you wish to connect to has the BT settings on and within range.
3. If this is the first time connecting your product, you will notice a flashing LED to indicate that it is searching for a device to connect to. (If this is not your first time, your product will automatically reconnect to the last device it was connected to)
4. Under your BT settings, go to discoverable devices and the product name should pop up within a few seconds. Depending on the device you are using, you may have to tap on the product to complete the connection.
5.Now that you are connected to the first device, push the BT button on the product to connect to the second device. The product should start searching for the second device by displaying a flashing LED.
6. Go to your BT settings on your second device. The product should pop up on your discoverable devices should pop up within a few moments.
(Please Note: If the product does not show up on your discoverable devices while it is in pairing mode, quickly turn off your BT settings and turn it back on. This will typically result in resetting the BT search in which your product should pop up on discoverable devices within a few moments)
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You can create a multi-room setup using Chromecast built-in™ or Airplay, linking to other speakers with the same feature including the Harman Kardon Citation Series.Was this helpful? Thank you for your feedback!
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