How To

Support Overview / How To

How To

1413 results
  • Does splashproof mean, that I can place the speaker in my bathroom?
    Splash proof does not mean the speaker is suitable for bathroom placement, but it does provide protection against sudden exposure.
  • Does SB 250 Support AptX Codec?
    No, SBC Codec and AAC Codec are supported.
  • Does PureVoice work with music?
    PureVoice is designed to work with audio on the HDMI input. It is not active for Wi-Fi music or Bluetooth sources.
     
  • Does my Speaker have Speakerphone/Voice Assistant Functionality?
    This product does not feature speakerphone or voice assistant functionality as it does not have a microphone.
  • Does my speaker have an input selector, or are Bluetooth and AUX signals playing simultaneously?
    Bluetooth keeps on playing, even if you connect something and play to the AUX input. BT keeps on playing, since it has first priority. If you pause or stop BT play, any source playing to the AUX input will now be heard. If you resume play on the BT source, it will take over, and the AUX source is no longer heard, but will of course keep on playing, since there is no way to send a pause or stop signal to the AUX source via the line cable. All of this means that there is an input selector switch built into the device, controlled by the BT play function.
  • Does my JBL Quantum ONE headset provide game and chat audio balance?
    Yes, you can adjust game and chat audio balance by rotating the puck clockwise and anti clockwise. When rotating the puck, you will feel a notch in the puck that indicates 50 game and 50 chat.
  • Does my JBL Quantum 910 Wireless headset provide game and chat audio balance?
    Yes, you can adjust game and chat audio balance by rotating the dial clockwise and counter clockwise. When rotating the dial, you will feel a notch in the dial that indicates that the audio is at 50 in the game and 50 in the chat.
  • Does my Harman Kardon Allure speaker listen all the time?
    The Harman Kardon Allure speaker listens for the hotword "Alexa", and when our speaker detects it then it will open up a connection to the Amazon server and store your search history on your account. You can mute the mircrophone by tapping the Microphone button on the Allure speaker, this will stop the speaker from listening and will not react to Alexa until you unmute it.
  • Does my ESQUIRE2 requires any specific Bluetooth driver for my PC?
    ESQUIRE2 support A2DP Audio Codec, and normally that is enough for a Bluetooth driver to make it work with your PC. You will have to find a Bluetooth driver that supports A2DP Audio Codec.
  • Does my EQ have any impact on the JBL QuantumSURROUND/localization/positioning?
    In general, EQ shouldn’t affect localization — except in the case of the EQ being used very strongly.
  • Does my Control X wireless use Bluetooth connection between speakers?
    No, the connection between our Control XT wireless speakers are established through Wi-Fi connection, running on 2.4 GHz network. The only time you will use Bluetooth, is when you connect to the primary speaker and start streaming music.
  • Does JBL’s 30-day returns policy apply to Personalized Products?
    JBL Personalized Products are custom-printed to your individual specification and therefore cannot be returned or refunded.
     
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