How To

Support Overview / How To

How To

1413 results
  • Does JBL SoundShift work on any/all sources?
    Yes. When SoundShift is active, and your Bluetooth device is connected to your soundbar, you can easily listen to Bluetooth streaming and switch back to the previously selected source just by tapping the pause/play button on your Bluetooth device. When SoundShift is off, your Bluetooth paired device can not interrupt your current source.
  • Does JBL Soundgear have express charging?
    Yes, in two hours, you can charge it to approx. 6 hours of playing time.
  • Does JBL QuantumSURROUND work with every game?
    JBL QuantumSURROUND works with every game, but the experience is better when your game outputs in surround sound. If your game outputs only 2-channel audio, using JBL QuantumSURROUND will sound like a pair of studio monitors in front of you. You’ll be able to hear the reflections of the sound in the room, but as with any stereo setup, you won’t have any discrete sound sources behind you. With a full 7.1 mix, you’ll be able to hear and locate sounds behind and above you.
  • Does JBL Quantum ONE provide surround sound?
    The JBL Quantum ONE provides QuantumSURROUND via the USB connection on PC. You can download QuantumENGINE here: JBLQuantum.com
  • Does JBL Quantum ONE provide mic monitoring (side tone) feature?
    Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.
  • Does JBL QuantumENGINE support x86 CPUs?
    No, the JBL QuantumENGINE only supports x64 CPU Architectures.
  • Does JBL QuantumENGINE software require internet connection to function?
    The JBL QuantumENGINE can run without internet connection, but it needs connection to download and install the software or firmware upgrades.
  • Does JBL QuantumENGINE also support 32 bit Windows?
    No, the JBL QuantumENGINE only supports 64 bit Windows.
  • Does it matter if my game output is 5.1 or 7.1?
    There’s potentially more detail and spatial resolution in a 7.1 channel setup—and the more detail, the better the experience. However, JBL QuantumSURROUND will still work well with 5.1 output.
  • Does it have phantom power for microphones?
    No, there is no phantom power in the microphone inputs.
    All power to active microphones must be supplied from an external source.
  • Does it have phantom power for microphones?
    Yes, EON 208P has a selector switch where you can turn phantom power on/off when needed for condenser microphones on CH1 and CH2.
  • Does Harman Volume on SB20 have more than one level?
    Yes, there are three settings: high, low and off.
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