You have the option to turn the Noise Cancellation on and off by using the switch that is located on the right side of the NC box. When choosing the switch option, you will see a green light inside the the switch will indicate that the Noise Cancelation is on. To turn off the Noise Cancelation, move the switch down towards the cable and the green light will turn off. When charging this device with the micro USB charging cable included in the packaging, you will see the light turn orange to indicate that it is charging.

Yes, the Inspire 500 features a microphone located on the cord. We recommend running the cord under your chin for the best call connection.

Yes. To take a call from the Live 200BT press the center button located on the RIGHT neckband for 1-2 seconds. To hang up, simply press the center button again.

Yes, the Live 100 features the one button microphone that allows you to receive and end calls. Simply press the middle button on the inline mic for 1-2 seconds to answer the call. If you wish to hang up, press and hold the center button again for 1-2 seconds.

Yes. A built-in microphone combined with a patented echo cancellation system secures clear and easy phone conversation. If a phone call is received while listening to music just push play button to answer the call. No need to find or touch the phone. This hands-free functionality can even be used for phone conferences

No. Unfortunately, you cannot connect to multiple devices on the 750NC Wireless headphones. You can pair to multiple devices, but can only be connected to one device at a time. The Everest 710 and 310 feature ShareMe 2.0, which permits listening to the same source over two headphones, wirelessly.

Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up for 2-3 seconds and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. Once connected, you will see a solid blue light above the power button.

Wireless dual sound can be used to pair two speakers which has the wireless dual sound technology, Which are Aura Studio 2, GO+PLAY, Onyx studio 3, Onyx mini. Please note: Dual Wireless Sound only has the capability to connect no more than 2 speakers at a time. NOTE: The Onyx Studio 5, which also has Dual Wireless Sound, can NOT be used together with other products which feature DWS. Only 2 Onyx Studio 5's can pair with eachother.

Unfortunately, the Y50BT headphones cannot be paired to multiple devices at the same time.

The UA Sport Wireless Flex can be paired to multiple devices but cannot connect to more than once device at a time.

We are sorry, but this is not possible, neither as software upgrade nor as mechanical modification.

JBL Playlist: Yes, it can be used with Bluetooth out of the box, and also Chromecast (setup is done via Google Home, but speaker does not have Google Assistant built-in) JBL Link Bar: Yes, it can be used with Bluetooth and Chromecast after setting the bar up with a Google account - choosing not to activate the Google Assistant. JBL Link Music: No, this speaker requires setup via Google Home JBL Link Portable: No, this speaker requires setup via Google Home JBL Link 10, 20 and Link View: No, these speakers requires setup via Google Home Harman Kardon Citation series: No, this speaker requires setup via Google Home Harman Kardon Allure: Yes, Bluetooth is available from factory settings. Every time it is powered on and off, the speaker will say "Now in setup mode, follow the instructions in the Harman Kardon Alexa App." Harman Kardon Allure Portable: Yes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards. Harman Kardon Astra: Yes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards.

Yes, the click-on connector that holds the earphone in place on the Oculus Rift is adjustable in small clicks, longer or shorter.

No, the No. AUX outputs cannot be used for any Atmos channels.

Yes, you can use cabled audio connection instead of Bluetooth on the N60NC Wireless, if you prefer. You can listen to a cabled source even if the battery is empty, but the noise cancelling function will of course not be available in this case. If the battery is charged, you can switch noise cancellation on or off at will. You do not have to have a cable connected at all. You can use the headphones as noise cancellers just by putting them on, and switching NC on.

Yes, the transmitter / charging dock is designed to be easily hung on a wall with just two screws. Of course the headphone can be charged in this position also.

Because bluetooth cannot travel through water, the only Endurance model that is used for swimming is the Endurance DIVE model. The Endurance DIVE model features an MP3 player which allows you to listen to music under water without using bluetooth. Furthermore, only DIVE features a function lock, which prevents water from activating functions inadvertently. SPRINT and JUMP do not have this lock function, and will not work under water.

The JBL Endurance SPRINT, JUMP and DIVE can be used in salt water (i.e. sea) but we recommend to thoroughly wash the headphones in fresh water after every use in salt water, to remove the salt residue. Please note that only DIVE can actually be used in water, because it features a function lock and a built-in memory for MP3 music files. SPRINT and JUMP cannot be used in water, because the touch buttons will malfunction when submerged, and Bluetooth cannot function at all under water.

Yes, the headphone will still work as a pasive headphone.

The headphones can pair to multiple devices but can only be connected to one device at a time.

The Everest 300 ear pads can be replaced by owner, but it is not easy, and removing the old pads may damage them. So, it is not a bad idea to have new pads at hand before removing the old ones. Since they are glued in place with double-adhesive tape, it is necessary to rip them off with care. After removing the old ones, clean off any residue of the double-adhesive tape that held them in place from the headphone pods. Then remove the protective layer on the new pads, exposing the adhesive. Carefully align the new pad before pressing the edge. This is to prevent the glue from sticking before you get the pad into the right position. When the pad sits correctly, you can press the edge all the way round to make the adhesive stick securely.

Yes, the two model 300 versions are of identical size, and so are the two model 700 versions. The carrying cases can be purchased as spare parts.

The functions that can be programmed from your TV remote control into Boost TV are Volume+ and Volume-, Mute and Power. No other functions can be learned.

This is not supported at this time, but the upcoming Omni+ speakers will support Google Chromecast built-in, which has support for many Internet radio services such as TuneIn Radio.

What you need first

Make sure that these below things are checked before moving further:

1. You have the most recent version of the Google Home app installed 
2. Your LINK device is powered on (LINK 10 and LINK 20 with battery)
3. Your LINK device is plugged into a wall outlet (LINK 300, LINK 500 and LINK VIEW)
4. The LINK device is located near your router and you are standing next to it. 
5. The white LED lights in front of the LINK device are blinking, meaning it is ready to be set up
6. If you are using an Apple iOS device, then you need to turn on Bluetooth to install the device

   1. On your iOS device Home screen, tap Settings > Bluetooth.

   2. Make sure Bluetooth is On (toggled to the right and green).
   3. Return back to the Google Home app .
   4. Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.
7. If you are using an Android device, then you need to turn on Location services
   1. On your Android device, tap Settings .
   2. Tap Location > Turn on location.
   3. Tap Settings > Apps > Google Home app > Permissions.
   4. Next to "Location",  check the slider is On (toggled to the right and green)
   5. Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.

If you are still have trouble with installing your LINK devices then follow the steps below for further troubleshooting.

Troubleshooting

Step 1. Reboot your LINK device

1. Disconnect the power cable from your LINK device (300, 500 and VIEW) and for LINK 10 and LINK 20 simply turn the device "OFF". 
2. Reconnect power cable or turning the device ON for your LINK device. 

Step 2. Force close and relaunch the Google Home app      

1. From your Apple IOS device, do the following below:                   
   1. Press the Home button two times quickly. There will be a small preview of your recently used apps.      
   2. Select the app you want to close and swipe up towards the top of the screen.         
2. From your Android device, do the following below:              
   1. Launch the Recent Applications menu to see small previews of your recently used apps.                                 
   2. The Recent Apps button should be accessible at nearly any time along the bottom of the screen along with the other buttons on the virtual task bar.

Step 3. Check to see if the device is listed under “Ignored Devices” folder on the Devices tab      

1. Open the Google Home app.
2. In the top right corner of app home screen, tap Devices.
3. Scroll all the way down and make sure the LINK device is not listed under the Ignored Devices section.
4. NOTE: If you do not see any ignored devices, there is a chance that this section is not listed in the Google Home app.

Last thing to try​

If you are still experiencing issues with your LINK device not connecting to your Wireless network, then try the following:

1. Try finding another mobile device to set up your JBL LINK device, sometimes it can help connecting your LINK device.

2. Relocate your LINK device, or try to disable other Wireless network devices that might cause interference for your LINK device.

3. Perform a factory reset of your device, by holding down the mute button for 15 seconds (the LINK will now reboot and when the welcome message is heard then you can set it up again).
4. Reboot your Wireless router.           
5. Lastly, try turning Wi-Fi off and then back on again for your mobile device. Reopen your Google Home app and try again.

No, this is not possible. The N90Q is completely self-contained. Also, it is not a Bluetooth headphone.

No, you cannot use a lightning connector to charge the N90Q. It can only be charged with the micro USB charger that is provided for you in the packaging. Also, no digital signal transmission can take place from an iPhone, only from Android phones. But some Apple computers will work.

Yes, you can use your Soundgear for TV watching or playing video games. You can use the TV speakers and the Soundgear simultaneously, they will be synchronized in time.

No, JBL Flip 4 can wirelessly link with JBL Connect+ compatible speakers only. Currently, the Flip 4, Pulse 3 and Charge 3 ( after a firmware upgrade ) have the JBL Connect+ feature

Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.

Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.

-       No, your Voice Assistant operates in the cloud and needs to be connected to the internet. .

Yes, you can easily charge your OMNI 50+ while charging another device via USB port.

Yes, all sources that output analog stereo line-level signals or stereo audio optical digital signals may be used, cable-connected to the BTA 20 transmitter. Digital signals must be in PCM format. So if you have a CD player or an FM radio, you can connect the BTA 20 to it, and transmit to your Soundgear (or to other Bluetooth headphones that support the format). Please note that record players need an additional preamplifier to work this way. Of course a TV set can be connected as well, either via optical digital PCM output, via line outputs or via headphone output.

No, the OR 300 headphones are specifically made for the Oculus Rift. These headphones will not work with any other device.

There is a buffer inside the speakers that processes the incoming signal. This buffer delays the audio signal compared to the video signal, causing a delay. For this, we do not recommend using Omni+ speakers with a TV. Our Omni bar will work with your TV sound and you can create wireless 5.1 surround sound system with the Omni bar.

The JBL Quantum 800 can only be used via a 3.5mm, Bluetooth, or 2.4Ghz wireless connection.

Yes, both the Smart case and the Smart Tx are synched wirelessly to the headphones and can be used simultaneously.

The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.

No. The only way that the Noise Cancellation feature can be activated is while you are using the headphones wirelessly. You cannot use NC while the headphones are plugged into a device or charging.

Yes, in case your Wi-Fi does not work then simply press and hold the Bluetooth button for 3 seconds, your speaker is now in pairing mode. The button is located on the back where you connect the power cord. Please be aware that Alexa will not work on Bluetooth.

Only Bluetooth pairing can be used for JBL Connect on Boost TV.

Yes, but only with music via cable, and noise reduction will not be active. As soon as you insert the charging cable micro-usb plug, the Bluetooth and NC functionalities will be switched off, and they cannot be reactivated unless you remove the charging cable, and there must of course be a charge in the battery. If you listen to cabled music while charging, be prepared to hear noise under certain conditions. Both computers and switch-mode power supplies can be very noisy, and this noise can sometimes be heard as a whine or buzz. This can only be eliminated by using a power supply that does not create noise.

Yes, no problem.

Yes, you can activate the noise reduction circuits alone, with no connection to a source device by Bluetooth or cable. The headphones will stay on as long as there is power in the battery, which is close to 30 hours for pure NC function. Please note that there is a slight residual noise from the NC system, which will be drowned out by music playing, or by surrounding noise such as airplane noise. If you use the NC in surroundings that are near quiet to begin with, you may not get an improvement in noise level.

Streaming via Bluetooth or direct aux in connection are supported without the HK Controller app. For OMNI+ devices that you already have placed in a room, they are capable of using either Spotify Connect or Chromecast built-in without the need of using the HK Controller app. Use only the HK Controller app for setting up any OMNI+ devices you may have.

Yes, you do not need to have music playing to keep the noise cancelling switched on. There may be a slight residual hiss from the NC system, which would usually be masked by music, but there will still be a significant reduction of external noise.

Yes, you can use the headphones, but of course the noise cancelling will not be active.

It is possible to connect both HDMI and optical to the TV input at the same time, but HDMI will be prioritized over optical. Switching manually from HDMI to optical is not possible.

No, each headset must have its own transmitter. However, even if you try to use more than one complete set of 915 in the same room simultaneously, it may not work either. Although the 915 has an automatic scan function that finds available slots in the 2.4 gHz transmission frequency band, interference may still occur.

No, this is a limitation from Google that requires every speaker to have a special license. First generation OMNI speakers do not have such license.

No, When connected from multiple mobile devices ( up to 3 ) to one Harman Dual Sound enabled speaker, only the last one that connected will stay connected when enabling Harman Dual Sound. You can however connect from one mobile device to one of the 2 Harman Dual Sound enabled speakers, and activate Dual Sound afterwards. This will give you the option to interrupt the playback, in the same way as Social Mode works when connected to only one speaker.

The EVEREST models 100, 300 and 700 are all updated with the HID (Human Interface Device) tool, available in the download section for each model. This tool works with Windows computers only. The EVEREST ELITE models are updated with a USB tool available on the special Everest web page. This tool is available in both an Apple MAC OS version and a Windows version. This USB tool update is used for the first production run of ELITE models ONLY, and only once! All later production runs, and all updates after this first USB update, will take place wirelessly through the My JBL Headphone app, made for iOS and Android.

Yes, both voice assistants are supported by the JBL LIVE headphones.
Amazon Alexa or Google Assistant must be selected as the default voice assistant through the My JBL Headphones app.
The two voice assistants cannot be used simultaneously. You can always change your default voice assistant through the My JBL Headphones app.

Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Control Xstream also offers a Bluetooth connection and an AUX input

Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Playlist also offers a Bluetooth connection and an AUX input

Yes, when out of range of your Wi-Fi network, you can use the Bluetooth or analog auxiliary connection. The OMNI 50+ has a built-in battery as well to take the speaker out of the house.

The Adapt can be powered from any USB port providing 1 amp current, but Harman recommends using the supplied power adapter.

No, stereo pairs must be two of the same type of speaker. For example, two Omni 10 or two Omni 10+ speakers will work, but not one Omni 10 and one Omni 10+.

No, the Allure speaker requires an internet connection in order to use Alexa voice commands. You can always listen to music via the Bluetooth connection if you are out of range with your Wi-Fi network