How To

Support Overview / How To

How To

1413 results
  • What is recommended continuous and peak power for the JBL Synthesis S2SEX passive subwoofer?
    1200 watts continuous and 3200 watts peak; this is the power rating of a bridged JBL Synthesis SDA4600 amplifier.
  • What is Purevoice?
    PureVoice is a new patent-pending technology from Harman, that actively analyzes media content to make the dialogue in Movies and TV programs easier to hear.
     
  • What is MapMyRun?
    MapMyRun is a fitness tracking application that enables you to use the built-in GPS of your mobile device to track all of your fitness activities. Record your workout details, including duration, distance, pace, speed, elevation, calories burned, and route traveled on an interactive map.
  • What is MapMyFitness?
    MapMyFitness is the World’s Largest Digital Fitness Community.
  • What is Low Volume Dynamic EQ and what are the benefits with this feature?

    The Low Volume Dynamic EQ feature can optimize EQ, boosts low and high frequencies to maintain the same high-fidelity performance at low volume. When you listen to music in low volume, the whole music dynamic will be decreased due to low and high frequency volume reduction. Some music is best to enjoy at a higher volume, but this approach can hurt your ears. With Low Volume Dynamic EQ, you can still receive an enjoyable music experience even in low or high volume, and still protect your ears without compromising on the listening experience.

  • What is JBL Pro Sound?

    JBL Pro Sound is achieved through robust 40mm Mica Dome drivers, which are precisely tuned to deliver deep bass, balanced mids and crystal-clear highs. Each Mica Dome deliver refined high frequencies above 40kHz for the best on-the-go listening experience. Mica is a renewable mineral that can be split into extremely thin elastic plates, making it flexible enough to respond fast and precisely to the electrical signals in headphone drivers.

  • What is HDCP 2.2?
    HDCP stands for High-bandwidth Digital Content Protection. In short term, this is used to protect 4K material from illegal pirating. Every device in your chain system, must support HDCP 2.2, meaning if your 4K Blue-Ray player has HDCP 2.2, then your Soundbar must support it (SB450 does) and TV as well, or else you won't see any 4K material. In case your TV do not support HDCP 2.2, then it will downscale to 1080P content, this is done by the Blue-Ray player.
  • What is Dolby Atmos?
    Dolby Atmos is a 3D surround sound format. Using Dolby Atmos, the Citation Multibeam 1100 can reproduce multi-channel surround sound including height channel. For more information, visit Dolby Atmos at https://www.dolby.com/technologies/dolby-atmos. 
     
  • What is connect+?
    JBL Connect+ can wirelessly link more than 100 JBL Connect+ enabled speakers together to amplify the party
  • What is a voice assistant?
    Voice assistants from Google and Amazon utilize artificial intelligence to quickly answer questions, communicate hands-free and provide notifications among many other helpful benefits. 
  • What if my game doesn’t support surround sound?
    No worries! You have two options—you can either plug the headset in with the included 3.5mm plug OR simply turn JBL QuantumSURROUND off within the JBL QuantumENGINE.
  • What HDMI version is supported for AVR 1x1S models?
    Our AVR151S features HDMI 1.4a with 3D ready. AVR 161S and AVR 171S feature HDMI 2.0 with 3D ready. HDR is not supported.
  • What HDMI version does the SB20 support?
    The Harman Kardon SB20 supports HDMI 1.4 with ARC to the TV.
  • What HDCP version is featured in the AVR and BDS models?
    All AVR models up to and including 151S, 161S and 171S feature HDCP version 1.4. (High-bandwidth Digital Content Protection). This is also true for BDS 280, 580, 280S and 580S. It is not possible to update to version 2.2 with any software/firmware update, as this requires a hardware change. Future models may feature version 2.2, made for UHD/4k content.
  • What happens to my information if I uninstall Google Home / delete my account / lose my JBL LINK 10, 20 speaker?
    You can access your Assistant history if you go to My Activity (myactivity.google.com) or the My Activity link in the Google Home app to view what you have asked and delete it if you want.
  • What happens if you have multiple JBL LINK speakers, will all react to "Hey Google" or "OK Google"?
    All speakers are set to react when you use the keywords to interact with Google. To eliminate multiple speakers talking at the same time, using the "Microphone Mute" button will stop the speaker from reacting to the keywords.
  • What happens if you have multiple Citation speakers, will all react to "Hey Google" or "OK Google"?
    All speakers are set to react when you use the keywords to interact with Google. To eliminate multiple speakers talking at the same time, using the "Microphone Mute" button will stop the speaker from reacting to the keywords.
  • What formats does the optical input supports?
    The optical input supports these formats: 2-ch PCM with 44.1k or 48k support, and Dolby Digital (1.0 to 5.1 channels).
  • What formats are supported via DLNA?
    ONYX and AURA supports PCM, WMA, AAC, FLAC and MP3 via DLNA.
  • What FOD (Foreign object detection) means for InifnityLab Wireless devices
    FOD (foreign object detection) is a security guarantee that must be included in Qi certification.
    This means our Infinity Lab Qi-certified power bank can detect if a foreign object, such as metal, is on its surface.  
    If that happens, the wireless charger either stops charging or does not start charging at all.
  • What else can I do with the QuantumENGINE?
    You can adjust equalizer, RGB LED effects, calibrate Quantum ONE headtracking, change microphone settings and update the headset's firmware.
  • What do the surround mode functions do?
    All of the surround mode functions in our devices work in different ways, and some might be useful in certain situations. Here is a list of each mode, explained with more details. HVS surround mode: Is the abbreviation for HARMAN Virtual Surround. It will process the signal to simulate a surround effect from a stereo source. DSP Bypass: Surround Off (DSP or Analog Bypass) = 2 CH STEREO. When this mode is selected, the BDS will pass the analog source material directly through to the front left and right speakers, bypassing the digital processing circuitry. Stereo mode: Turns off all surround processing and plays a pure two-channel signal or a downmix of a multichannel signal. The signal is digitized and bass management settings are applied, making it appropriate when a subwoofer is used. Pulse-code modulation (PCM): This method is used to digitally represent sampled analog signals, and two channels (stereo) is the most common format. PCM Stereo is what standard Audio CDs always use. Dynamic Range Control: This setting makes the loud and quiet parts of a movie or music sound closer to the same volume (a process known as compression). Compression lets you turn up the volume so you can hear the quiet parts without the loud parts disturbing other people. NOTE: This feature works only with Dolby Digital programs that have been specially encoded. Three settings are available: •• Off: Never applies compression. Use this setting when the volume may be as loud as you desire. •• On: Always applies compression. Use this setting when you want the volume to be as quiet as possible without making it difficult to hear spoken dialogue. •• Auto: Applies compression based on information encoded within the Dolby Digital bit-stream. The receiver will selectively apply compression only during the most dynamic parts of the soundtrack.
  • What do the leds indicate on my JBL Boombox?
    Power button, no light: Product is OFF. Power button, constant light: Product is ON. Power button: constant white, when no Bluetooth device connected. Power button, flashing blue in Bluetooth pairing mode. Power button, constant blue light: Bluetooth connected. Battery indicator LEDs: Five LEDs show battery level. When charging, the blinking LED shows how far charging has progressed. When fully charged, the LED lights will turn off. JBL Connect button flashes white in connection mode. When connected: constant light.
  • What do the LED indicators show?
    Power button, no light: Product is OFF. Power button, constant light: Product is ON. Power button: constant white, when no Bluetooth device connected. Power button, flashing blue in Bluetooth pairing mode. Power button, constant blue light: Bluetooth connected. Battery indicator LEDs: Five LEDs show battery level. When charging, the blinking LED shows how far charging has progressed. When fully charged, the LED lights will turn off. JBL Connect button flashes white in connection mode. When connected: constant light.
< 1 ... 7 8 9 10 11 ... 60 >

Can’t find what you’re looking for?

Call us

Call us

To speak to our customer service specialist

1800-102-0525

Mon to Sun 10 AM to 7 PM IST

message

Message Us

Chat with a support agent via Whatsapp at:
91 70658 44446

Mon - Sun: 10:00 am - 7:00 pm (IST)