How To
How To
435 results
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If you are experience this message, please power cycle the Wi-Fi router and speaker(s). Disconnect the devices' power cable for 10 seconds and then reconnect them. Once the router and speaker(s) completely boots up, please try to setup again.Was this helpful? Thank you for your feedback!
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Some third-party apps do not support volume changing when your smart device is in lock screen mode.Was this helpful? Thank you for your feedback!
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It sounds like you are living in a country where Google Assistant has not yet been officially released. When Google releases the Google Assistant to more countries, the Everest GA headphones will open up for this feature. It may require a software update for this to happen. For now, you can use them as normal Bluetooth headphones and wait for the release to use the Google Assistant feature.Was this helpful? Thank you for your feedback!
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If you are having problems playing music after setting up a new speaker (no matter what connection is used, Ethernet, Wi-Fi), please restart the Harman Kardon Controller app after the speaker setup is complete.Was this helpful? Thank you for your feedback!
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Please keep the app running during a firmware upgrade. This is because the app is using BLE to transfer firmware to the JBL DRG. If you exit or kill the app, this will cause the BLE connection to be broken and the upgrade will not complete.Was this helpful? Thank you for your feedback!
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JBL DRG will auto reconnect to the last device. To setup a connection with new Bluetooth head unit, press the “reset” button in the App. The device will then search for a discoverable Bluetooth connection and setup.Was this helpful? Thank you for your feedback!
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Make sure you disable AP/Client isolation on your Access Point / Extender and that Multicast forwarding is not disabled between the W-Fi networks. However, we cannot guarantee than streaming will work flawless as Extender networks are tricky and can cause many issues. Always use a 5GHz Wi-Fi network extender for best results.Was this helpful? Thank you for your feedback!
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It is offering low-latency wireless connectivity via a 2.4Ghz signal that is enabled by a USB dongle included in the box. Turn on the slider, then it automatically connect to the dongle. If you loss the connectivity with the dongle, power on with the slider and hold on for 5 seconds and press and hold the dongle to make sure the pairing until listening to the tone. Was this helpful? Thank you for your feedback! -
Before you start
- Remove any interference that might be blocking the Soundbar side-firing speakers.
- Any ambient noise or sounds that could disrupt the calibration needs to be out of the room.
- In case you are moving the Enchant Soundbar you will need to calibrate the sound again.
- If something went wrong, you can always delete the calibration settings by resetting the system.
- Press and hold
button and
button down for 5 seconds.
- This will delete all settings, including the Wi-Fi connection.
- Press and hold
How to use the MultiBeam feature- Press and hold the CALIBRATION
button for 3 seconds.
- On the Enchant display a timer will start counting down from 3 to 0 (Once hitting 0 the Calibration will begin).
- The calibration takes around 60 seconds before it is complete. While calibrating you will hear some noises coming from the speaker.
- When finished the display on the Enchant Soundbar will say "DONE"
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This video shows how to use a smart speaker that has Google Assistant built-in.
Our LINK series have Google Assistant built-in therefore you can practice your voice commands together with Harman/Kardon Citation or JBL LINK products
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Onboard Active Noise Cancelling is controlled by the multi-function button on the rear of the left ear-cup. Switched on by default, you can SINGLE press the ANC button to toggle it On/Off and LONG press to active TalkThru. Turn on ANC again by a single press on the multi-function button.Was this helpful? Thank you for your feedback!
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To show the current firmware version on your JBL TUNER device, go through the following steps.
- Turn on the JBL TUNER.
- Press and hold this three-button combination: DAB/FM+ Volume+ and Preset 5, simultaneously for 3-4 seconds.
- In the display, you will see a combination of letters and numbers. This is the current software version.
- See picture below as illustration.
The new firmware version released is V.0.0.57 (shown in the picture above).
To get the latest version, ask our customer service for a guide and an upgrade file.
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