How To

Support Overview / How To

How To

1413 results

Sort

Page size

Smart Audio & Video mode feature

By optimizing Bluetooth settings via the app, you can get optimized audio in different scenarios like either listening to music or watching videos.
Select between “Normal” to optimize and stabilize the connection even in the busiest areas, “Music mode” to enjoy the best sound quality for music, and “Video mode” to get the best lip-syncing when watching or gaming.

Was this helpful? Thank you for your feedback!
Sleep Mode Functionality

The Horizon 2 does not have sleep mode functionality.

Was this helpful? Thank you for your feedback!
Singing while playing Bluetooth music

You can have your own Karaoke party with your JBL Partybox. Simply connect your Microphone (only included with the Partybox On The Go) and connect your mobile device over Bluetooth, then start playing music and sing along, it is that simple!

Was this helpful? Thank you for your feedback!
SilentNow and My Alarm Feature

The JBL TOUR range helps you create an ideal world where you can entirely focus on your tasks.
With the JBL Tour One and Tour Pro+ TWS, you can get silent moments with SilentNow. Noise Cancelling is activated without Bluetooth, just by pressing a dedicated button on the headphones (or tapping the earbud) or controlling via the My JBL Headphones app. It also helps you save battery time.
Or get help in waking up with My Alarm, which allows sleep and wake times to be set and is controlled via the My JBL Headphones app. You can set a sleep and wake timer to gradually lower the volume of the headphones for sleep, switch into SilentNow mode for a specific amount of time and then wake you up at a specified time.

Was this helpful? Thank you for your feedback!
Should I use the analog AUX connection or Optical to connect to SB 250?

An optical connection will assure better audio performance and will support Dolby Digital audio from an HDTV.

Was this helpful? Thank you for your feedback!
Should I use the analog AUX connection or Optical to connect to Boost TV?

An optical connection will assure better audio performance and will accept Dolby Digital audio from an HDTV. However, there are times when TV apps may not transmit audio through the digital optical output on the TV. In cases such as these, it would be necessary to use the analog AUX connection.

Was this helpful? Thank you for your feedback!
Setup instructions for Apple iOS devices
1. Power on your Harman Kardon Citation speaker.
2. Verify that you are connected to the right Wi-Fi network on your smartphone.
3. Open your Google Home app .
4. Enable Bluetooth
5. First option Tap Add Set up device Set up new devices in your home
6. Second option Tap X device found Select Home location
7. Follow the instruction on screen to add your new Harman Kardon Citation speaker.
Still not sure how to connect, then watch this video below:
Was this helpful? Thank you for your feedback!
Setup instructions for Android
1. Power on your Harman Kardon Citation speaker.
2. Verify that you are connected to the right Wi-Fi network on your smartphone.
3. Enable Bluetooth
4. Enable Location services
5. Open your Google Home app
  1. Make sure you have permitted the Google Home app to view your location.
6. First option Tap Add Set up device Set up new devices in your home
7. Second option Tap X device found Select Home location
8. Follow the instruction on screen to add your new Harman Kardon Citation speaker.
Still not sure how to connect, then watch this video below:
Was this helpful? Thank you for your feedback!
Setting up your Partyboost Speakers in Stereo Mode

1. Turn on both speakers.
2. Connect your device to one of the two speakers via Bluetooth.

3. Start streaming music to that speaker (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).
4. Open the JBL Portable app.
5. Allow the app to detect the single speaker playing music.
6. Once detected, press the Connect/Partyboost button on both speakers.

7. Allow the app to identify both speakers.
8. Click the Partyboost button, you will see the option for Party or Stereo, select Stereo.

Please note: Stereo Mode can only be enabled when 2 of the same speaker model are used.
For example, you will not be able to achieve Stereo Mode with a Flip 5 and Flip 6, only Party Mode.
Also, it is not possible to pair speaker models with Connect and Connect+ together, or pair to speaker models with Partyboost.

Was this helpful? Thank you for your feedback!
Setting up Multiple Partyboost Speakers in a Group

1. Connect the first Partyboost speaker with your phone and keep music playing (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).

2. Press the Partyboost button on the first speaker.
3. Turn on the second speaker that you want to connect in Partyboost mode.
4. Now press the Partyboost button on the second speaker.
5. After a few seconds, both Partyboost speakers should connect and play together.
It can take a few seconds after music is started before sound will be heard from both speakers.
This is also the process for connecting more than two speakers in Party mode, simply turn on the other compatible speakers and press the Partyboost buttons.

Was this helpful? Thank you for your feedback!
Setting Line output fixed or variable

As default the line output is set to Fixed. You can change it to variable in the advanced settings.

Was this helpful? Thank you for your feedback!
Screen brightness information

If the screen appears dark, try repositioning the Horizon 2 for the light sensor to work to the fullest. In some positions, the Horizon 2 cannot effectively detect the ambient light level in the room.

Was this helpful? Thank you for your feedback!