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Platforms that we support

The JBL Quantum 100 is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.

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Platform Compatibility
The JBL Quantum 350 Wireless headset is compatible via 2.4GHz wireless connection with:
- PC
- PlayStation
- Mac
- Nintendo Switch.
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PARTYBOX ULTIMATE: Software Update Release Notes
PARTYBOX ULTIMATE
Software Update Release Notes
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Version: 24.15.37.70.00
Release Date: April 17, 2024
Release Media: OTA (over the air) Automatic Update

What’s New
1. Stability & performance improvement
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Version: 23.50.23.70.00
Release Date: December 29, 2023
Release Media: OTA (over the air) Automatic Update

What’s New
1. Fixed microphone distortion issue when being used in Daisy Chain Mode
2. Software Update optimized
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PartyBox TWS Information

It is possible to pair two of the same model of JBL PartyBox speakers together through TWS (True Wireless Stereo) mode.

PartyBox On-The-Go/100:
Connect just the left PartyBox with the chosen device first, with the right PartyBox turned off. The speaker that is connected first will automatically be the left channel. Now turn the right PartyBox on and continue with TWS pairing (detailed below).

PartyBox 200/300/1000:
A button (L/R) on the rear of the speakers is used to assign the correct channel to the speakers after pairing is made.
In order to activate TWS mode, press and hold the Bluetooth button on the first speaker until the notification chime sounds, about 5 seconds. Then press and hold the Bluetooth button on the second speaker until the notification chime sounds (as seen below). TWS mode is now activated. To disable TWS, press and hold the Bluetooth button on either speaker, or power off one speaker.

Partybox 110/310/710/Encore/Essential:
Press the buttons labelled TWS on both speakers to connect the speakers in TWS mode (pictured in item 2 in the image below, with two speakers on the button).

TWS can be activated and deactivated remotely in the JBL Partybox app, in addition to assigning the left and right channels to the correct speakers.
Once the TWS connection is setup, it will be in Stereo mode by default if both speakers are the same model, otherwise the speakers will be in Party mode by default if different Partybox models are used. You can also switch between Stereo and Party mode in the JBL PartyBox app if two of the same Partybox models are used.

Please note: In order to achieve TWS mode, the speaker must be the same model with the exception of the PartyBox 200 and PartyBox 300 which can be paired together via TWS. You cannot achieve TWS with a PartyBox 1000 and a PartyBox 300. You cannot achieve TWS with a PartyBox 100 and PartyBox 200. However, it is possible to connect a maximum of two of either the Partybox 110, 310, 710 or Encore/Essential together in Party mode - the two speakers then do not need to be the same model, but Stereo mode will not be possible.

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Partybox 110 - Firmware Version 1.28.0/Partybox 310 - Firmware Version 1.32.0

What’s New:
The new Software version will enable Party mode across PartyBox 310 & PartyBox 110 series.
Stereo mode will still only work when 2 PartyBoxes of the same model are connected.

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PARTYBOX 110: Software Update Release Notes

PARTYBOX 110
Software Update Release Notes
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Version: 1.35.0
Release Date: September 19, 2022
Release Media: OTA (over the air) Automatic Upgrade

What's New
Added the device analytics function. Now users can share data regarding how they are using the product.

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PartyBox 1000 How To Videos

Click here for a list of How To videos about the PartyBox 1000!

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PARTYBOX: Uneven Volume & Sound with Instruments & Microphones
If you are experiencing sound fading in and out (pumping) or volume levels changing while playing your instrument, this is known as limiting. The sound being sent into the PARTYBOX may be too loud which will cause the limiter in the speaker to kick in. This can cause the volume levels to dip. This is done to protect the speaker from playing louder than it’s rated output, and it likely means that the instrument input level on the PARTYBOX is set too high. Please perform these steps to calibrate your input level and to prevent pumping:
1. While music is playing via BT or line input, set the volume on the PARTYBOX to a comfortable listening level.
2. Stop playing the music.
3. Turn the instrument/guitar input volume on the PARTYBOX all the way down.
4. Connect the instrument to the instrument/guitar input on the PARTYBOX.
5. Set the volume on your instrument to max.
6. Start playing the instrument and begin turning the instrument/guitar volume on the PARTYBOX up. The instrument should sound perfectly normal without any pumping or swelling. Continue to turn up the volume until you start to notice pumping or swelling. When you hear this, turn the volume back down a little bit until the pumping completely stops. You have now calibrated the input level for that instrument. During this step, as you are turning up, if it gets too loud, turn down the main volume on the PARTYBOX to a comfortable level, and then continue.
You should now use the main volume on the PARTYBOX to set the loudest volume for your instrument and can use the volume control on your instrument to adjust the level up or down.

NOTE: Whenever connecting a different instrument, you will likely have to repeat this process as all instruments (guitar pickups) have slightly different output levels. This is how you can ensure maximum performance out of your PARTYBOX.
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PartyBoost Stereo Pair Proximity Issues With Other Speakers

If you create a Stereo Pair using the JBL Portable App and you come within range of additional PartyBoost compatible speakers while they are ON, the app will find these speakers. This will break the stereo pair and create a mono PartyBoost group that includes all active speakers that are in proximity. This only happens when the JBL Portable App is actively running on the source device, including when it is running in the background, and when these other speakers are ON. To avoid this scenario, make sure the app is completely closed, without running in the background before coming near any additional PartyBoost speakers that happen to be ON.

NOTE: The Portable App does not need to be running in order to enjoy Stereo sound from two speakers

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Pairing Two Ear Buds Manually

If the two buds lose connection to each other, you can choose to force-pair the main/right bud to the secondary/left bud or the other way around.
For both buds, triple-click the button on one ear bud to pair with the other ear bud.

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Pairing the soundbar and the wireless subwoofer takes a long time, and sometimes the connection will not open.

First time you perform the pairing, it can take several minutes to establish connection. If more than five minutes go by with no result, please switch both units OFF and ON again.

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Pairing subwoofer or tower

Check if the tower and subwoofer’s LEDs are in solid white color. A blinking LED means a disconnection. In this case, hold RESET on the back of the tower or subwoofer for 5 seconds to enter pairing mode. On the touchscreen, tap “Speaker Setup” > “Pairing” > “Tower Setup” or “Subwoofer pairing”, then follow the onscreen instructions to pair with the digital hub again.

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