How To
How To
345 results
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If you are having problems playing music after setting up a new speaker (no matter what connection is used, Ethernet, Wi-Fi), please restart the Harman Kardon Controller app after the speaker setup is complete.Was this helpful? Thank you for your feedback!
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It sounds like you are living in a country where Google Assistant has not yet been officially released. When Google releases the Google Assistant to more countries, the Everest GA headphones will open up for this feature. It may require a software update for this to happen. For now, you can use them as normal Bluetooth headphones and wait for the release to use the Google Assistant feature.Was this helpful? Thank you for your feedback!
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Some third-party apps do not support volume changing when your smart device is in lock screen mode.Was this helpful? Thank you for your feedback!
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If you are experience this message, please power cycle the Wi-Fi router and speaker(s). Disconnect the devices' power cable for 10 seconds and then reconnect them. Once the router and speaker(s) completely boots up, please try to setup again.Was this helpful? Thank you for your feedback!
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This feature is not yet implemented in our Harman Kardon Allure or Allure portable speaker. Future updates might include this option, so we advise keeping an eye on the release notes in the HK Alexa Setup app about possible future firmware updates.Was this helpful? Thank you for your feedback!
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Unfortunately, some Huawei phones are not able to stream music from the HK Controller app to 1st generation Omni speakers. However, the new Omni 10+, 20+, and 50+ have fixed this issue, and you will be able to stream music to them using your Huawei phone.Was this helpful? Thank you for your feedback!
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It is not possible to use the speaker while installing it to your WiFi network. Once you have successfully connected to the WiFi network, you can use Bluetooth and AUX again.Was this helpful? Thank you for your feedback!
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Make sure that both speakers are using the same network technology, either Ethernet or WiFi. Mixing them will increase music loading time.Was this helpful? Thank you for your feedback!
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• Please check whether you connected JBL DRG with your smartphone and head unit via Bluetooth before, then power off the head unit. • If you have, wait 2 minutes for JBL DRG to reconnect to smartphone after power on. This is because JBL DRG will automatically search for the head unit, first then the smart phone.Was this helpful? Thank you for your feedback!
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Please make sure that the audio out format is set to PCM in the TV. Dolby Digital or other surround formats will not work with the BTA 20 transmitter.Was this helpful? Thank you for your feedback!
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Please make sure that if you use 5GHz or 2.4GHz Wi-Fi, all your speakers are connected to either 2.4GHz or all are connected to 5GHz Wi-Fi to have the best performance.Was this helpful? Thank you for your feedback!
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Make sure your WiFi extender's name is not the same as that of your main WiFi network. Please use 5 GHz WiFi extenders only for best performance.Was this helpful? Thank you for your feedback!
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The lights cannot be adjusted by user. The digital front panel display has automatic light intensity adjustment, which follows the level of light in the room.Was this helpful? Thank you for your feedback!
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Yes, but only via cable, and noise cancelling cannot be activated meanwhile. Since the charging socket is located on top of the ear pod, adjustment is limited in that direction while the micro-USB plug is inserted.Was this helpful? Thank you for your feedback!
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Yes, Alexa has various voice commands to turn up the volume. Try saying "Alexa, turn it up" or "Alexa, set volume to 5".Was this helpful? Thank you for your feedback!
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The OMNI BAR+ as standalone system is 2.1, however when using it in a 5.1 wireless surround system, it generates a virtual acoustic center speaker to complete the 5.1 Surround system. In that combination it will be a 3.1 system.Was this helpful? Thank you for your feedback!
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This model is not supported by the JBL Partybox App.Was this helpful? Thank you for your feedback!
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No. The Dual Wireless Sound featured in the Onyx Studio 5 only gives you the capability to connect to a second Onyx Studio 5. It is not possible to connect the Onyx Studio 3 and 5 together. The Onyx Studio 5 can only be connected to no more than one other Onyx Studio 5.Was this helpful? Thank you for your feedback!
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No, it is compatible with PC and Mac, but not with PS4, XBOX One, Nintendo Switch or Mobile.Was this helpful? Thank you for your feedback!
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It would depend where you buy it from. If you bought it in Germany, it will speak German from the start and if you bought it from USA or UK it will speak English. The langauge of the speaker can be changed in our HK Alexa setup app. Go to Settings, Device, Language and select your preferred language.Was this helpful? Thank you for your feedback!
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Yes, two flexible joints permit you to expand the collar to make it easier to place it around your neck.Was this helpful? Thank you for your feedback!
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No. The Live 200BT does not feature any IPX rating so overexposure to both sweat and water can compromise the headphones.Was this helpful? Thank you for your feedback!
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With the release of v.3.0 of the JBL Music app, owners of the JBL Authentics L8 and L16 are now greeted with a message that an update is available. If you own one of these speaker systems, and you know that it already supports Spotify Connect, the update firmware is already installed, and you can ignore this message. If your speaker system does not already support Spotify Connect, the update is available for you, but you cannot perform it yourself, it must go to a service center to be updated. Please contact Harman Helpdesk or the distributor in your country for advice regarding servicing.Was this helpful? Thank you for your feedback!
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No, the app works with the ELITE models only. These are the ones that feature Active Noise Cancelling.Was this helpful? Thank you for your feedback!
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No, this cable is straight, with no remote control. The headphones have remote control buttons on the ear pods, which can be used when listening over Bluetooth wireless.Was this helpful? Thank you for your feedback!
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Yes, the cable has a one-button remote control and a microphone. This means that you can pause, resume play, you can pick up the phone and stop a call, and talk to other people through the microphone. There is no option to control music volume on the cable remote. That is only possible when using the Bluetooth system for wireless listening, with the volume buttons on the ear pod.Was this helpful? Thank you for your feedback!
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There is a Wi-Fi indicator on the back of the main speaker, and when it turns amber, it indicates that the Wi-Fi signal is weak. Try to move the speaker closer to your Wi-Fi router, and when the signal indicator turns White again, then it has a steady connection.Was this helpful? Thank you for your feedback!
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No. The 600BTNC headphone does not feature any IPX rating that protects it against sweat or water. Over exposure to water can compromise the controls on the headphones.Was this helpful? Thank you for your feedback!
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Yes, the Xtreme 2 features an IPX 7 rating. IPX7 is defined as the speaker can be immersed in water up to 1 meter for up to 30 minutes.Was this helpful? Thank you for your feedback!
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This headphone does not feature volume control. You must manually control volume from your device.Was this helpful? Thank you for your feedback!