How To

Support Overview / How To

How To

1867 results
  • Can I replace the ear pads on the Everest 310/710 headphones?
    No, the pads are glued to the headphone body, and must be replaced by a service technician.
  • Can i reset my Aura Speaker?
    Yes, when unit is on, press and hold Source and Power buttons for about 6-7 seconds.
  • Can I reset my Bluetooth stored devices on my AURA?
    If you want to change Bluetooth source, you may have to reset the Bluetooth system in the AURA. To do this, hold your finger on the input selector field (circle with arrow pointing in) on the side of your AURA for at least 3 seconds. Now the previous source is deleted, and you can pair a new source and play from it.
  • Can I reset my Control X Wireless?
    Yes, on the master speaker (the one with playback buttons), simply press the Reverse and Forward Play buttons at the same time for 3 seconds. Please note that after you have performed the reset procedure, master and secondary speakers are no longer connected. Go to the owner's manual page 4, the section "speaker association", to pair the secondary and master again.
  • Can i reset my ESQUIRE 2?
    Yes, simply press and hold Volume + & phone button at the same time. When the unit is reset, it will power off, and turn on the unit again, and it is reset.
  • Can I reset my JBL Authentics L8 or L16, to factory settings?
    Yes it is possible to reset your speaker. The reset will remove all Bluetooth pairings and WiFi network settings. In power ON mode, press and hold the Power Button for at least 10 seconds, until the volume and input selector lights begin to flash. Your JBL Authentics L8 or L16, are now back to factory settings. Please reconnect the speaker to your WiFi network again.
  • Can i reset my ONYX STUDIO 2?
    Yes, turn on your Onyx studio 2 and hold down phone button & volume + at the same time. Onyx Studio 2 will power off and when you power it on again, it has been reset.
  • Can I see my voice interaction history somewhere on my Harman Kardon Allure?
    Yes, you can see all voice interactions with the Harman Kardon Allure by using the Alexa app and visiting History in Settings. Your interactions are grouped by question or request. Tap an entry to see more detail, provide feedback, or listen to audio sent to the Cloud for that entry by tapping the play icon. Sometimes Alexa may not understand you perfectly, and the translations you see in History may not always reflect exactly what you said (for example, they may be inaccurate or incomplete). You can help us improve your experience by providing feedback on inaccurate translations in History.
  • Can I set up a custom WiFi to my BDS system?
    Yes, and it is very simple. Choose the custom setup option if you want to manually connect the BDS system to Wi-Fi. To connect the BDS system to a specific Wi-Fi network, you need to enter the Wi-Fi network name and password in the network settings. Confirm the SSID name. Your BDS should now be connected to the WiFi.
  • Can I setup left and right channels on the connected speakers?
    No, this is not possible.
  • Can I setup WiFi on my BDS 280S or 580S with my iPhone?
    Yes it is possible. Connect any iOS device (iPhone, iPod touch or iPad) to the front panel USB port of the BDS. Make sure Wi-Fi is enabled on your iOS device and that it is currently connected to your wireless home network. NOTE: iOS version 5 or higher is required for iOS Wi-Fi sharing.
    1. Select Configure Wi-Fi by iOS from the Setup Wi-Fi list. A pop-up will be displayed on your iOS device.
    2. Select Allow to confirm that you want to share your Wi-Fi settings.
    3. The connection should now be established automatically. Check the status on your TV for confirmation"
  • Can I share TV sound through JBL Connect using SB450?
    You can only share the sound via JBL Connect through Bluetooth connected devices. TV sound is not permitted as it would cause lip-sync issues.
  • Can I still use my E45BT even if the battery is dead?
    Yes, the E45BT headphones also have an detachable audio cable that you can plug into the headphones. The plug is located at the bottom of the right ear cup.
  • Can I stream Google Chromecast via my PC to Control Xstream?
    Yes, Control Xstream is a Chromecast device that allows you to cast music content via your Chrome browser. However, the JBL Control Xstream is not made for video purposes, because there will be delay between sound and image.
  • Can I stream music via Bluetooth and Wi-Fi from my device simultaneously?
    Yes. The Google cast function works independent to that of Bluetooth, therefore you are able to Bluetooth connect to another device while casting audio to the JBL Playlist simultaneously. This feature is applicable on smartphones, tablets/iPad, and Bluetooth capable computers.
  • Can I stream my CD music to a Harman Kardon Wireless HD Audio System?
    Yes. Just connect the analog output from your CD player to the Audio In jack on the back of your Adapt.
  • Can I submerge the speaker into water or any liquid?
    You should not submerge the speaker into any water or liquid.
  • Can I swim with these headphones?
    No. These headphones are not waterproof. Swimming with these headphones will cause significant and irreversible damage.
  • Can I switch the display completely off on Pulse 2?
    Yes, although this is not mentioned in the owner's manual, it can be done by pressing and holding the light effect button for more than two seconds.
  • Can I take calls from the Onyx Studio 4?
    Yes, you can take can incoming call from the Onyx 4 by pressing the call button located between the power button and volume + button.
  • Can I take phone calls when the Go + Play BT/Wireless is connected to more than one smartphone?
    No, you can only take phone calls when your Go + Play BT/Wireless is connected to a single smartphone. The speaker is designed in this way to protect privacy when it doesn't know which phone is being called. However, some Android phones (e.g. Google Nexus 5) will still transfer the phone call to speaker even when Go + Play BT/Wireless is connected with multiple smartphones. This is caused by the configuration of the phone.
  • Can I take phone calls with the E25BT headphone?
    Yes, the E25BT features a three button microphone which enables you to pause/play, skip tracks and answer and hang up phone calls.
  • Can I take phone calls with the JBL Duet Mini BT headphone?
    Yes, the JBL Duet Mini features a three button microphone which enables you to pause/play, skip tracks and answer and hang up phone calls.
  • Can I take phones calls with the E45BT headphones?
    Yes, the E45BT headphones allow you to switch seamlessly from your music on your portable device to your phone. The controls are located on the Right ear cup which features your volume control and pause and play which is located in the center of the controls. The center button will allow you to answer and hang up phone calls .
  • Can it be connected to a wall power outlet?
    Yes. A usb wall adapter would be required.
  • Can it charge other portable devices?
    Yes. This product has a usb port for charging other devices.
  • Can it play SACD disc?
    No, it cannot play SACD disc.
  • Can it read multichannel discs?
    No, it will only play stereo CD disc.
  • Can I turn off the light on my Harman Kardon Allure speaker?
    Yes. Go into our HK Alexa Setup app, tap on the 3 line icon and click on "Lightning" to toggle it on and off.
  • Can I turn PureVoice on or off?
    PureVoice is default ON when you turn on the soundbar. You may turn OFF PureVoice by using the LCD touch display. On the touchscreen, swipe to the Settings page, then tap Audio -> PureVoice to enable or disable PureVoice.
     
  • Can I turn the Heart Rate sensor off and still use the Under Armour Sport Wireless Heart Rate headphones for audio?
    You can turn the Heart Rate sensor off and still use the headphones for audio by placing your finger on the right earpiece for 3-4 seconds. You will hear an audio prompt stating, “Heart Rate disconnected” which will turn the Heart Rate sensor off. If you wish to turn the sensor back on, simply place your finger on the RIGHT earpiece again for 3-4 seconds until you hear the voice prompt stating that the Heart Rate sensor has been turned back on.
  • Can I update the software on my Aura Studio 2?
    Yes, When an update is available, you will find this on the product website of the Harman Kardon Aura Studio 2, in Manuals and Downloads. You will need to connect your Harman Kardon Aura Studio 2 by USB, and run the software update from a compatible computer.
  • Can I upgrade my AVR 370 through wireless network connection?
    No, upgrade can only be performed with a USB stick. There is no danger to the receiver if you try to upgrade through the wireless network, though.
  • Can I use 2 JBL Boombox speakers in Stereo?
    Yes, from within the JBL Connect App, when you have 2 JBL Boombox speakers connected, set them in Stereo Mode. When you add a 3rd ( or more ) JBL Boombox speakers, they will automatically revert back to Party mode
  • Can I use a 3rd party wall-mounting system?
    Yes, just be aware that you are responsible for correct installation when using 3rd party wall mounts. The included wall-mounting kit in the box fits perfectly and is good for outdoor or indoor use.
  • Can I use AKG N20 NC for telephone conversations?
    Yes, the remote control permits you to pick up and stop a call, and activate the voice assistant to place a call.
  • Can I use Alexa with my Harman Kardon Allure speaker offline?
    No, the Allure speaker requires an internet connection in order to use Alexa voice commands. You can always listen to music via the Bluetooth connection if you are out of range with your Wi-Fi network
  • Can I use an in-ceiling speaker as an in-wall unit or vice versa?
    No, in-ceiling speakers cannot be used in the wall due to speaker dimensions. A wall is not deep enough to accommodate the depth of an in-ceiling speaker. For in-wall speakers, you can install them in the ceilings without any depth issues. However, for quality listening, we recommend using architectural speakers according to their intended purpose.
  • Can I use an Omni+ speaker and a 1st generation Omni speaker together in a stereo pair?
    No, stereo pairs must be two of the same type of speaker. For example, two Omni 10 or two Omni 10+ speakers will work, but not one Omni 10 and one Omni 10+.
  • Can I use another power supply than the one which is in the box?
    The Adapt can be powered from any USB port providing 1 amp current, but Harman recommends using the supplied power adapter.
  • Can I use any OMNI+ speaker without being connected to a Wi-Fi network?
    Yes, when out of range of your Wi-Fi network, you can use the Bluetooth or analog auxiliary connection. The OMNI 50+ has a built-in battery as well to take the speaker out of the house.
  • Can i use AURA as a TV speaker?
    Yes, simply connect an AUX (phono) cable from TV to your AURA.
  • Can I use Bluetooth for my JBL Playlist speaker?
    Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Playlist also offers a Bluetooth connection and an AUX input
  • Can I use Bluetooth with my Control Xstream
    Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Control Xstream also offers a Bluetooth connection and an AUX input
  • Can I use both Amazon Alexa and the Google Assistant with my JBL LIVE headphones?
    Yes, both voice assistants are supported by the JBL LIVE headphones.
    Amazon Alexa or Google Assistant must be selected as the default voice assistant through the My JBL Headphones app.
    The two voice assistants cannot be used simultaneously. You can always change your default voice assistant through the My JBL Headphones app.
  • Can I use both Windows and Apple computers to update my Everest headphones?
    The EVEREST models 100, 300 and 700 are all updated with the HID (Human Interface Device) tool, available in the download section for each model. This tool works with Windows computers only. The EVEREST ELITE models are updated with a USB tool available on the special Everest web page. This tool is available in both an Apple MAC OS version and a Windows version. This USB tool update is used for the first production run of ELITE models ONLY, and only once! All later production runs, and all updates after this first USB update, will take place wirelessly through the My JBL Headphone app, made for iOS and Android.
  • Can I use Dual Sound and Social mode at the same time on my Aura Studio 2?
    No, When connected from multiple mobile devices ( up to 3 ) to one Harman Dual Sound enabled speaker, only the last one that connected will stay connected when enabling Harman Dual Sound. You can however connect from one mobile device to one of the 2 Harman Dual Sound enabled speakers, and activate Dual Sound afterwards. This will give you the option to interrupt the playback, in the same way as Social Mode works when connected to only one speaker.
  • Can I use Google Chromecast with my first generation Omni speakers?
    No, this is a limitation from Google that requires every speaker to have a special license. First generation OMNI speakers do not have such license.
  • Can I use it as a speakerphone?
    Yes. This product has a microphone.
  • Can I use more than one K915 headset with the wireless transmitter?
    No, each headset must have its own transmitter. However, even if you try to use more than one complete set of 915 in the same room simultaneously, it may not work either. Although the 915 has an automatic scan function that finds available slots in the 2.4 gHz transmission frequency band, interference may still occur.
  • Can I use more than one of the TV input connectors at the same time?
    It is possible to connect both HDMI and optical to the TV input at the same time, but HDMI will be prioritized over optical. Switching manually from HDMI to optical is not possible.
  • Can I use my AKG N20 NC even if the battery is not charged?
    Yes, you can use the headphones, but of course the noise cancelling will not be active.
  • Can I use my E65BTNC as a noise-cancelling headset without music?
    Yes, you do not need to have music playing to keep the noise cancelling switched on. There may be a slight residual hiss from the NC system, which would usually be masked by music, but there will still be a significant reduction of external noise.
  • Can I use my Flip3 outside in rainy weather?
    Yes, this is no problem.
  • Can I use my OMNI+ device without the HK Controller App?
    Streaming via Bluetooth or direct aux in connection are supported without the HK Controller app. For OMNI+ devices that you already have placed in a room, they are capable of using either Spotify Connect or Chromecast built-in without the need of using the HK Controller app. Use only the HK Controller app for setting up any OMNI+ devices you may have.
  • Can I use my TUNE600BTnc as noise-reduction headset without music?
    Yes, you can activate the noise reduction circuits alone, with no connection to a source device by Bluetooth or cable. The headphones will stay on as long as there is power in the battery, which is close to 30 hours for pure NC function. Please note that there is a slight residual noise from the NC system, which will be drowned out by music playing, or by surrounding noise such as airplane noise. If you use the NC in surroundings that are near quiet to begin with, you may not get an improvement in noise level.
  • Can I use my Xtreme outside in rainy weather?
    Yes, this is no problem.
  • Can I use Noise-Cancelling on my JBL LIVE 650BTNC without music?
    Yes, no problem.
  • Can I use SIRI with the Reflect Aware remote control?
    Yes, press and hold the remote button with the round dot (between volume up and volume down) for for about three seconds. Your iPhone will confirm with a tone that SIRI is ready for voice input.
  • Can I use the AKG N60NC Wireless while it is charging?
    Yes, but only with music via cable, and noise reduction will not be active. As soon as you insert the charging cable micro-usb plug, the Bluetooth and NC functionalities will be switched off, and they cannot be reactivated unless you remove the charging cable, and there must of course be a charge in the battery. If you listen to cabled music while charging, be prepared to hear noise under certain conditions. Both computers and switch-mode power supplies can be very noisy, and this noise can sometimes be heard as a whine or buzz. This can only be eliminated by using a power supply that does not create noise.
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