How To
How To
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No. The case can only be used to carry the speaker.Was this helpful? Thank you for your feedback!
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Yes, the two model 300 versions are of identical size, and so are the two model 700 versions. The carrying cases can be purchased as spare parts.Was this helpful? Thank you for your feedback!
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The functions that can be programmed from your TV remote control into Boost TV are Volume+ and Volume-, Mute and Power. No other functions can be learned.Was this helpful? Thank you for your feedback!
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This is not supported at this time, but the upcoming Omni+ speakers will support Google Chromecast built-in, which has support for many Internet radio services such as TuneIn Radio.Was this helpful? Thank you for your feedback!
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What you need first
Make sure that these below things are checked before moving further:
- You have the most recent version of the Google Home app installed
- Your LINK device is powered on (LINK 10 and LINK 20 with battery)
- Your LINK device is plugged into a wall outlet (LINK 300, LINK 500 and LINK VIEW)
- The LINK device is located near your router and you are standing next to it.
- The white LED lights in front of the LINK device are blinking, meaning it is ready to be set up
- If you are using an Apple iOS device, then you need to turn on Bluetooth to install the device
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On your iOS device Home screen, tap Settings > Bluetooth.
- Make sure Bluetooth is On (toggled to the right and green).
- Return back to the Google Home app
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- Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.
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- If you are using an Android device, then you need to turn on Location services
- On your Android device, tap Settings
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- Tap Location > Turn on location.
- Tap Settings > Apps > Google Home app > Permissions.
- Next to "Location", check the slider is On (toggled to the right and green)
- Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.
- On your Android device, tap Settings
Troubleshooting
Step 1. Reboot your LINK device
- Disconnect the power cable from your LINK device (300, 500 and VIEW) and for LINK 10 and LINK 20 simply turn the device "OFF".
- Reconnect power cable or turning the device ON for your LINK device.
Step 2. Force close and relaunch the Google Home app
- From your Apple IOS device, do the following below:
- Press the Home button two times quickly. There will be a small preview of your recently used apps.
- Select the app you want to close and swipe up towards the top of the screen.
- From your Android device, do the following below:
- Launch the Recent Applications menu to see small previews of your recently used apps.
- The Recent Apps button should be accessible at nearly any time along the bottom of the screen along with the other buttons on the virtual task bar.
Step 3. Check to see if the device is listed under “Ignored Devices” folder on the Devices tab
- Open the Google Home app.
- In the top right corner of app home screen, tap Devices.
- Scroll all the way down and make sure the LINK device is not listed under the Ignored Devices section.
- NOTE: If you do not see any ignored devices, there is a chance that this section is not listed in the Google Home app.
Last thing to try
If you are still experiencing issues with your LINK device not connecting to your Wireless network, then try the following:
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Try finding another mobile device to set up your JBL LINK device, sometimes it can help connecting your LINK device.
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Relocate your LINK device, or try to disable other Wireless network devices that might cause interference for your LINK device.
- Perform a factory reset of your device, by holding down the mute button for 15 seconds (the LINK will now reboot and when the welcome message is heard then you can set it up again).
- Reboot your Wireless router.
- Lastly, try turning Wi-Fi off and then back on again for your mobile device. Reopen your Google Home app and try again.
Was this helpful? Thank you for your feedback! - You have the most recent version of the Google Home app installed
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No, since this is a fully active headphone, power is necessary. The extra power pack is included to give extra safety.Was this helpful? Thank you for your feedback!
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Yes, you can listen to the N90Q while they are charging at the same time. Please note that the two cables need to be connected at the same time if you are listening to analog sound. When using digital sound input through the USB cable, charging and digital transmission take place simultaneously.Was this helpful? Thank you for your feedback!
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No, this is not possible. The N90Q is completely self-contained. Also, it is not a Bluetooth headphone.Was this helpful? Thank you for your feedback!
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No, you cannot use a lightning connector to charge the N90Q. It can only be charged with the micro USB charger that is provided for you in the packaging. Also, no digital signal transmission can take place from an iPhone, only from Android phones. But some Apple computers will work.Was this helpful? Thank you for your feedback!
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Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices.Was this helpful? Thank you for your feedback!
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These units do not offer multi-voltage power supplies. However, you can use a domestic 110 volt component overseas with the addition of a step-down transformer, available at most electronics stores.Was this helpful? Thank you for your feedback!
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Yes, you can use your Soundgear for TV watching or playing video games. You can use the TV speakers and the Soundgear simultaneously, they will be synchronized in time.Was this helpful? Thank you for your feedback!
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No, JBL Flip 4 can wirelessly link with JBL Connect+ compatible speakers only. Currently, the Flip 4, Pulse 3 and Charge 3 ( after a firmware upgrade ) have the JBL Connect+ featureWas this helpful? Thank you for your feedback!
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Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.Was this helpful? Thank you for your feedback!
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Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.Was this helpful? Thank you for your feedback!
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No, only analog audio sources are available for Zone II.Was this helpful? Thank you for your feedback!
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- No, your Voice Assistant operates in the cloud and needs to be connected to the internet. .
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Yes, you can easily charge your OMNI 50+ while charging another device via USB port.Was this helpful? Thank you for your feedback!
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Yes, however, the JBL ONE App gives you another level of control over the speaker/soundbar.
Through the App, you can personalize the performance, such as:- Customizing EQ settings
- Setting up our new feature called: My Moment
- Connect your favorite streaming music services.
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Yes, all sources that output analog stereo line-level signals or stereo audio optical digital signals may be used, cable-connected to the BTA 20 transmitter. Digital signals must be in PCM format. So if you have a CD player or an FM radio, you can connect the BTA 20 to it, and transmit to your Soundgear (or to other Bluetooth headphones that support the format). Please note that record players need an additional preamplifier to work this way. Of course a TV set can be connected as well, either via optical digital PCM output, via line outputs or via headphone output.Was this helpful? Thank you for your feedback!
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No, the OR 300 headphones are specifically made for the Oculus Rift. These headphones will not work with any other device.Was this helpful? Thank you for your feedback!
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Unfortunately, the OR100 are specifically designed for the Oculus Rift only. You cannot use these headphones on other devices.Was this helpful? Thank you for your feedback!
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There is a buffer inside the speakers that processes the incoming signal. This buffer delays the audio signal compared to the video signal, causing a delay. For this, we do not recommend using Omni+ speakers with a TV. Our Omni bar will work with your TV sound and you can create wireless 5.1 surround sound system with the Omni bar.Was this helpful? Thank you for your feedback!
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The JBL Quantum 800 can only be used via a 3.5mm, Bluetooth, or 2.4Ghz wireless connection.Was this helpful? Thank you for your feedback!
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The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.
The Game-Chat balance dial is compatible with PC and Mac, but not with PS4 I 5, Xbox Series X | S, Nintendo Switch or Mobile.Was this helpful? Thank you for your feedback! -
The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.Was this helpful? Thank you for your feedback!
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No. The only way that the Noise Cancellation feature can be activated is while you are using the headphones wirelessly. You cannot use NC while the headphones are plugged into a device or charging.Was this helpful? Thank you for your feedback!
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Yes, in case your Wi-Fi does not work then simply press and hold the Bluetooth button for 3 seconds, your speaker is now in pairing mode. The button is located on the back where you connect the power cord. Please be aware that Alexa will not work on Bluetooth.Was this helpful? Thank you for your feedback!
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Only Bluetooth pairing can be used for JBL Connect on Boost TV.Was this helpful? Thank you for your feedback!
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Yes, the Arena Sub 100P can be used in multiple regions. The subwoofer’s power requirement ranges from 100 volts – 240 volts, 50/60 hertz. As long as you have an adapter to properly plug the speaker into various wall outlets, the Arena Sub 100P will work anywhere in the world.Was this helpful? Thank you for your feedback!
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Yes, but only with music via cable, and noise reduction will not be active. As soon as you insert the charging cable micro-usb plug, the Bluetooth and NC functionalities will be switched off, and they cannot be reactivated unless you remove the charging cable, and there must of course be a charge in the battery. If you listen to cabled music while charging, be prepared to hear noise under certain conditions. Both computers and switch-mode power supplies can be very noisy, and this noise can sometimes be heard as a whine or buzz. This can only be eliminated by using a power supply that does not create noise.Was this helpful? Thank you for your feedback!
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Yes, press and hold the remote button with the round dot (between volume up and volume down) for for about three seconds. Your iPhone will confirm with a tone that SIRI is ready for voice input.Was this helpful? Thank you for your feedback!
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Yes, no problem.Was this helpful? Thank you for your feedback!
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Yes, this is no problem.Was this helpful? Thank you for your feedback!
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Yes, you can activate the noise reduction circuits alone, with no connection to a source device by Bluetooth or cable. The headphones will stay on as long as there is power in the battery, which is close to 30 hours for pure NC function. Please note that there is a slight residual noise from the NC system, which will be drowned out by music playing, or by surrounding noise such as airplane noise. If you use the NC in surroundings that are near quiet to begin with, you may not get an improvement in noise level.Was this helpful? Thank you for your feedback!
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Streaming via Bluetooth or direct aux in connection are supported without the HK Controller app. For OMNI+ devices that you already have placed in a room, they are capable of using either Spotify Connect or Chromecast built-in without the need of using the HK Controller app. Use only the HK Controller app for setting up any OMNI+ devices you may have.Was this helpful? Thank you for your feedback!
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Yes, this is no problem.Was this helpful? Thank you for your feedback!
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Yes, you do not need to have music playing to keep the noise cancelling switched on. There may be a slight residual hiss from the NC system, which would usually be masked by music, but there will still be a significant reduction of external noise.Was this helpful? Thank you for your feedback!
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Yes, you can use the headphones, but of course the noise cancelling will not be active.Was this helpful? Thank you for your feedback!
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It is possible to connect both HDMI and optical to the TV input at the same time, but HDMI will be prioritized over optical. Switching manually from HDMI to optical is not possible.Was this helpful? Thank you for your feedback!
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No, each headset must have its own transmitter. However, even if you try to use more than one complete set of 915 in the same room simultaneously, it may not work either. Although the 915 has an automatic scan function that finds available slots in the 2.4 gHz transmission frequency band, interference may still occur.Was this helpful? Thank you for your feedback!
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Yes. This product has a microphone.Was this helpful? Thank you for your feedback!
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No, this is a limitation from Google that requires every speaker to have a special license. First generation OMNI speakers do not have such license.Was this helpful? Thank you for your feedback!
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No, When connected from multiple mobile devices ( up to 3 ) to one Harman Dual Sound enabled speaker, only the last one that connected will stay connected when enabling Harman Dual Sound. You can however connect from one mobile device to one of the 2 Harman Dual Sound enabled speakers, and activate Dual Sound afterwards. This will give you the option to interrupt the playback, in the same way as Social Mode works when connected to only one speaker.Was this helpful? Thank you for your feedback!
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The EVEREST models 100, 300 and 700 are all updated with the HID (Human Interface Device) tool, available in the download section for each model. This tool works with Windows computers only. The EVEREST ELITE models are updated with a USB tool available on the special Everest web page. This tool is available in both an Apple MAC OS version and a Windows version. This USB tool update is used for the first production run of ELITE models ONLY, and only once! All later production runs, and all updates after this first USB update, will take place wirelessly through the My JBL Headphone app, made for iOS and Android.Was this helpful? Thank you for your feedback!
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Yes, both voice assistants are supported by the JBL LIVE headphones.
Amazon Alexa or Google Assistant must be selected as the default voice assistant through the My JBL Headphones app.
The two voice assistants cannot be used simultaneously. You can always change your default voice assistant through the My JBL Headphones app.Was this helpful? Thank you for your feedback! -
Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Control Xstream also offers a Bluetooth connection and an AUX inputWas this helpful? Thank you for your feedback!
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Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Playlist also offers a Bluetooth connection and an AUX inputWas this helpful? Thank you for your feedback!
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Yes, simply connect an AUX (phono) cable from TV to your AURA.Was this helpful? Thank you for your feedback!
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Yes, when out of range of your Wi-Fi network, you can use the Bluetooth or analog auxiliary connection. The OMNI 50+ has a built-in battery as well to take the speaker out of the house.Was this helpful? Thank you for your feedback!
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The Adapt can be powered from any USB port providing 1 amp current, but Harman recommends using the supplied power adapter.Was this helpful? Thank you for your feedback!
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No, stereo pairs must be two of the same type of speaker. For example, two Omni 10 or two Omni 10+ speakers will work, but not one Omni 10 and one Omni 10+.Was this helpful? Thank you for your feedback!
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No, in-ceiling speakers cannot be used in the wall due to speaker dimensions. A wall is not deep enough to accommodate the depth of an in-ceiling speaker. For in-wall speakers, you can install them in the ceilings without any depth issues. However, for quality listening, we recommend using architectural speakers according to their intended purpose.Was this helpful? Thank you for your feedback!
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No, the Allure speaker requires an internet connection in order to use Alexa voice commands. You can always listen to music via the Bluetooth connection if you are out of range with your Wi-Fi networkWas this helpful? Thank you for your feedback!
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Yes, the remote control permits you to pick up and stop a call, and activate the voice assistant to place a call.Was this helpful? Thank you for your feedback!
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Yes, just be aware that you are responsible for correct installation when using 3rd party wall mounts. The included wall-mounting kit in the box fits perfectly and is good for outdoor or indoor use.Was this helpful? Thank you for your feedback!
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Yes, from within the JBL Connect App, when you have 2 JBL Boombox speakers connected, set them in Stereo Mode. When you add a 3rd ( or more ) JBL Boombox speakers, they will automatically revert back to Party modeWas this helpful? Thank you for your feedback!
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No, upgrade can only be performed with a USB stick. There is no danger to the receiver if you try to upgrade through the wireless network, though.Was this helpful? Thank you for your feedback!
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Yes, When an update is available, you will find this on the product website of the Harman Kardon Aura Studio 2, in Manuals and Downloads. You will need to connect your Harman Kardon Aura Studio 2 by USB, and run the software update from a compatible computer.Was this helpful? Thank you for your feedback!
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You can turn the Heart Rate sensor off and still use the headphones for audio by placing your finger on the right earpiece for 3-4 seconds. You will hear an audio prompt stating, “Heart Rate disconnected” which will turn the Heart Rate sensor off. If you wish to turn the sensor back on, simply place your finger on the RIGHT earpiece again for 3-4 seconds until you hear the voice prompt stating that the Heart Rate sensor has been turned back on.Was this helpful? Thank you for your feedback!
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