How To

Support Overview / How To

How To

1867 results
  • Can I use the Bluetooth on my Harman Kardon Allure speaker without being connected to Wi-Fi?
    Yes, in case your Wi-Fi does not work then simply press and hold the Bluetooth button for 3 seconds, your speaker is now in pairing mode. The button is located on the back where you connect the power cord. Please be aware that Alexa will not work on Bluetooth.
  • Can I use the AUX or Optical Input on Boost TV to make JBL Connect send TV sound to another JBL Speaker?
    Only Bluetooth pairing can be used for JBL Connect on Boost TV.
  • Can I use the Arena Sub 100P in multiple regions?
    Yes, the Arena Sub 100P can be used in multiple regions. The subwoofer’s power requirement ranges from 100 volts – 240 volts, 50/60 hertz. As long as you have an adapter to properly plug the speaker into various wall outlets, the Arena Sub 100P will work anywhere in the world.
  • Can I use the AKG N60NC Wireless while it is charging?
    Yes, but only with music via cable, and noise reduction will not be active. As soon as you insert the charging cable micro-usb plug, the Bluetooth and NC functionalities will be switched off, and they cannot be reactivated unless you remove the charging cable, and there must of course be a charge in the battery. If you listen to cabled music while charging, be prepared to hear noise under certain conditions. Both computers and switch-mode power supplies can be very noisy, and this noise can sometimes be heard as a whine or buzz. This can only be eliminated by using a power supply that does not create noise.
  • Can I use SIRI with the Reflect Aware remote control?
    Yes, press and hold the remote button with the round dot (between volume up and volume down) for for about three seconds. Your iPhone will confirm with a tone that SIRI is ready for voice input.
  • Can I use Noise-Cancelling on my JBL LIVE 650BTNC without music?
    Yes, no problem.
  • Can I use my Xtreme outside in rainy weather?
    Yes, this is no problem.
  • Can I use my TUNE600BTnc as noise-reduction headset without music?
    Yes, you can activate the noise reduction circuits alone, with no connection to a source device by Bluetooth or cable. The headphones will stay on as long as there is power in the battery, which is close to 30 hours for pure NC function. Please note that there is a slight residual noise from the NC system, which will be drowned out by music playing, or by surrounding noise such as airplane noise. If you use the NC in surroundings that are near quiet to begin with, you may not get an improvement in noise level.
  • Can I use my OMNI+ device without the HK Controller App?
    Streaming via Bluetooth or direct aux in connection are supported without the HK Controller app. For OMNI+ devices that you already have placed in a room, they are capable of using either Spotify Connect or Chromecast built-in without the need of using the HK Controller app. Use only the HK Controller app for setting up any OMNI+ devices you may have.
  • Can I use my Flip3 outside in rainy weather?
    Yes, this is no problem.
  • Can I use my E65BTNC as a noise-cancelling headset without music?
    Yes, you do not need to have music playing to keep the noise cancelling switched on. There may be a slight residual hiss from the NC system, which would usually be masked by music, but there will still be a significant reduction of external noise.
  • Can I use my AKG N20 NC even if the battery is not charged?
    Yes, you can use the headphones, but of course the noise cancelling will not be active.
  • Can I use more than one of the TV input connectors at the same time?
    It is possible to connect both HDMI and optical to the TV input at the same time, but HDMI will be prioritized over optical. Switching manually from HDMI to optical is not possible.
  • Can I use more than one K915 headset with the wireless transmitter?
    No, each headset must have its own transmitter. However, even if you try to use more than one complete set of 915 in the same room simultaneously, it may not work either. Although the 915 has an automatic scan function that finds available slots in the 2.4 gHz transmission frequency band, interference may still occur.
  • Can I use it as a speakerphone?
    Yes. This product has a microphone.
  • Can I use Google Chromecast with my first generation Omni speakers?
    No, this is a limitation from Google that requires every speaker to have a special license. First generation OMNI speakers do not have such license.
  • Can I use Dual Sound and Social mode at the same time on my Aura Studio 2?
    No, When connected from multiple mobile devices ( up to 3 ) to one Harman Dual Sound enabled speaker, only the last one that connected will stay connected when enabling Harman Dual Sound. You can however connect from one mobile device to one of the 2 Harman Dual Sound enabled speakers, and activate Dual Sound afterwards. This will give you the option to interrupt the playback, in the same way as Social Mode works when connected to only one speaker.
  • Can I use both Windows and Apple computers to update my Everest headphones?
    The EVEREST models 100, 300 and 700 are all updated with the HID (Human Interface Device) tool, available in the download section for each model. This tool works with Windows computers only. The EVEREST ELITE models are updated with a USB tool available on the special Everest web page. This tool is available in both an Apple MAC OS version and a Windows version. This USB tool update is used for the first production run of ELITE models ONLY, and only once! All later production runs, and all updates after this first USB update, will take place wirelessly through the My JBL Headphone app, made for iOS and Android.
  • Can I use both Amazon Alexa and the Google Assistant with my JBL LIVE headphones?
    Yes, both voice assistants are supported by the JBL LIVE headphones.
    Amazon Alexa or Google Assistant must be selected as the default voice assistant through the My JBL Headphones app.
    The two voice assistants cannot be used simultaneously. You can always change your default voice assistant through the My JBL Headphones app.
  • Can I use Bluetooth with my Control Xstream
    Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Control Xstream also offers a Bluetooth connection and an AUX input
  • Can I use Bluetooth for my JBL Playlist speaker?
    Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Playlist also offers a Bluetooth connection and an AUX input
  • Can i use AURA as a TV speaker?
    Yes, simply connect an AUX (phono) cable from TV to your AURA.
  • Can I use any OMNI+ speaker without being connected to a Wi-Fi network?
    Yes, when out of range of your Wi-Fi network, you can use the Bluetooth or analog auxiliary connection. The OMNI 50+ has a built-in battery as well to take the speaker out of the house.
  • Can I use another power supply than the one which is in the box?
    The Adapt can be powered from any USB port providing 1 amp current, but Harman recommends using the supplied power adapter.
  • Can I use an Omni+ speaker and a 1st generation Omni speaker together in a stereo pair?
    No, stereo pairs must be two of the same type of speaker. For example, two Omni 10 or two Omni 10+ speakers will work, but not one Omni 10 and one Omni 10+.
  • Can I use an in-ceiling speaker as an in-wall unit or vice versa?
    No, in-ceiling speakers cannot be used in the wall due to speaker dimensions. A wall is not deep enough to accommodate the depth of an in-ceiling speaker. For in-wall speakers, you can install them in the ceilings without any depth issues. However, for quality listening, we recommend using architectural speakers according to their intended purpose.
  • Can I use Alexa with my Harman Kardon Allure speaker offline?
    No, the Allure speaker requires an internet connection in order to use Alexa voice commands. You can always listen to music via the Bluetooth connection if you are out of range with your Wi-Fi network
  • Can I use AKG N20 NC for telephone conversations?
    Yes, the remote control permits you to pick up and stop a call, and activate the voice assistant to place a call.
  • Can I use a 3rd party wall-mounting system?
    Yes, just be aware that you are responsible for correct installation when using 3rd party wall mounts. The included wall-mounting kit in the box fits perfectly and is good for outdoor or indoor use.
  • Can I use 2 JBL Boombox speakers in Stereo?
    Yes, from within the JBL Connect App, when you have 2 JBL Boombox speakers connected, set them in Stereo Mode. When you add a 3rd ( or more ) JBL Boombox speakers, they will automatically revert back to Party mode
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